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“Great location with friendly helpful staff”

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Sheraton Fisherman's Wharf Hotel
Ranked #110 of 230 Hotels in San Francisco
GreenLeadersSilver level
Reviewed July 13, 2013

We stayed for 3 days here and the location to everything is awesome, some cheap breakfast can be had at the Ihop down the road. Our room was nice and the bed was super sensational. All in all it is a nice hotel but has a few issues, if your on the bottom floor you can hear the people in the room above and it is very loud, at one stage I thought removalists were moving everything out of the room above us and then moving it all back in and this was about 4am.

The free WiFi in the lobby is practically useless, they must have really limited bandwidth as loading a browser page can take forever, all the kids in the lobby on phones and tablets playing internet games doesn't help either. Don't rely on the free WiFi to do anything important like internet banking which was near impossible. Now days when you pay $300 a night for a hotel room you should have free wifi in all areas that is robust.

I'd stay here again for the location but would request a top floor room next time and I hope they also update the decor in the hallways as it looks a bit dated with the blue and white bands.

Room Tip: Get a top floor room so you can annoy the people below you rather than them annoy you as the ceiling...
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  • Stayed: June 2013, traveled with friends
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Thank KeithnSuzi B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Reviewed July 13, 2013 via mobile

Excellent location, very friendly staff and clean rooms. Love there breakfast, the fire pits outside. The decor is nice and tasteful. This is my second stay here. I have stayed there during the thanksgiving vacation in 2012. Same excellent service. Love this place.

  • Stayed: July 2013
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Thank Finediner1969
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 12, 2013

This hotel had a great location close to Fisherman's warf, Pier 39, etc. We were able to walk from the hotel to these places easily. The hotel had been updated and decorated brightly. The rooms were just average but clean. The staff was very helpful and friendly. It was also nice to have a car rental place at the hotel as well. Probably our favorite thing was the fire places out side. Every evening would sip wine out by one of them.

  • Stayed: May 2013, traveled as a couple
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Thank TOMMYGD
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 11, 2013

We stayed at this Sheraton over the July 4th holiday period (three nights). We have stayed at this particular hotel numerous times over a 20 year period. It is our favorite place to stay when we visit San Francisco due to its proximity to many activities we like to do. It is about a ten minute walk to most places in the wharf areas. We did not drive our car anywhere during our stay because the SF public transportation is easy (rail cars come right by the hotel). We had a "club" room on the fourth floor (top floor), with a king bed and couch. The room is nice sized and comfortable. The hotel lobby area has a small bar and pastries place, there is also a breakfast venue but I would rate it as pretty dull and ordinary. Drinks are good. This area has a minimalist, metro flavor to it with wifi. While I like nice comfy chairs and couches this isn't it. It's okay though. Outside, along the side of the hotel are glass enclosed areas with fireplace pits for those who like to sit outside and enjoy a snack, beverage or a smoke. The interior of the hotel is nonsmoking which is always our preference. During this time period and into the month of September, the America's Cup races can be seen by a short walk to several view areas along the bay. A fifteen minute walk along the Embarcadero will get you to the America's Cup Park where there is a concert venue, food court, many places to have a glass of wine and munchies, view the mega million yachts that belong to several of the billionaire sponsors for the races, as well as some of the racing sailboats. We liked being able to walk there from the hotel as driving and parking in this area is challenging unless you are familiar with the area.

  • Stayed: July 2013, traveled as a couple
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2  Thank LodiTraveler1966
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 11, 2013

This was out first visit to the Sheraton at Fisherman's Wharf. Like other hotels in the area it is expensive, but I guess you "just suck it up" because of the location. THe hotel is clean and quite large. We had a long walk to our room which was above what we thought was a car park. Wrong! Early the next morning we discovered it was in actual fact the Bus Terminal. At 5;00am we were rudely awoken as the bus engines were started to presumably warm the diesel engines up. No chance we can sleep through that, so watch a bit of TV before heading down stairs for breakfast. Too expensive for a very basic self serve deal. Much better off quality and price to head across the road to i-Hop.

We have stayed at the Radisson previously and found that to be less than satisfactory therefore the move to the Sheraton. We will definitely be back to San Francisco, but will try another hotel at Fisherman's Wharf. Would appreciate feed back on the best in the area.

Room Tip: Avoid the bus terminal side of the hotel
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  • Stayed: May 2013, traveled as a couple
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Thank Graeme J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 11, 2013

We were torn between here and the Hyatt so we decided to bite the bullet and buy on Hotwire and see which we got. We ended up with the Sheraton and I was a little disappointed but once I got there ALL disappointment was swept away. This is one of the only hotels right at Fishermans Wharf, we basically had to just go down a block and we were in the middle of the action. The hotel was quiet but like many other guests we definitely heard the street noise. We had a 4th floor room but still heard the noise. There is an F line stop and trolley stop nearby. The Big Bus and the City Sightseeing tours are both close by. Everything is within walking distance to Pier 39. The "cafe" was pricey ($10 for a yogurt and milk for my 3 year old) but there is a 7-11 on the next block.

  • Stayed: July 2013, traveled with family
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1  Thank Stephanie M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 11, 2013

Great staff at front desk and concierge made this a better than usual Sheraton. Great location, close enough to the action but far enough away not to be manic. Good concierge staff made some of our tourist choices for us and they chose very well. No problem with reception giving us a little bit of extra time for check-out and the bell boys looked after baggage while we were out. All in all a great stay. Watch out for the rooms beside the bus station which are REALLY REALLY noisy early in the morning

Room Tip: Avoid the rooms close to the bus station.
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  • Stayed: June 2013, traveled with friends
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Thank Polychrest
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Sheraton Fisherman's Wharf Hotel

Address: 2500 Mason Street, San Francisco, CA 94133-1450
Phone Number:
Location: United States > California > San Francisco > Fisherman’s Wharf
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#44 Green Hotel in San Francisco
#52 Luxury Hotel in San Francisco
Price Range: $163 - $406 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sheraton Fisherman's Wharf Hotel 4*
Number of rooms: 531
Official Description (provided by the hotel):
Sheraton Fisherman's Wharf Hotel is steps form Pier 39, Ghirardelli Square, Alcatraz Island, and the Cable Car lines. We have 9,000 sq ft of indoor/outdoor function space and 531 luxurious guest rooms ... more   less 
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Also Known As:
Sheraton San Francisco
San Francisco Sheraton
Sheraton Fishermans Wharf

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