We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Book On TripAdvisor Bonus Book your hotel on TripAdvisor — then save 20% on things to do for your trip. Use code BOOKTOSAVE.

“love this place” 4 of 5 stars
Review of Sheraton Fisherman's Wharf Hotel

Best prices for -
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Sheraton Fisherman's Wharf Hotel
Ranked #105 of 233 Hotels in San Francisco
GreenLeadersSilver level
Fresno, California
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
“love this place”
4 of 5 stars Reviewed May 7, 2013

Everytime we're in SF we stay at the Sheraton. Always clean and close by everything. They have firepits outside for those cold SF nights. Customer service is always good as well. The only complaint I have is the valet parking... $50 for parking :(

  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank Luv2relax2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

3,459 reviews from our community

Traveler rating
    624
    1,423
    929
    321
    162
See reviews for
969
1,259
99
384
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (606)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Aurora, IL
Level Contributor
21 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed May 7, 2013

We were here for 3 nights and the location couldn't have been better for the things we wanted to do. It was within walking distance for ferries, shopping, restaurants, etc. The staff was friendly and helpful. My only issue with the room is that the shower is really narrow. I'm an average-sized person and I had the shower curtain sticking to me while I showered. Silly, but that wouldn't stop me from staying here again. The price was much lower than other hotels with the same amenities, and we didn't stay in the room very much.

  • Stayed May 2013, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Helen B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Duxbury, Massachusetts
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed May 7, 2013

Beautiful hotel with wonderful rooms. The outside firepits were a definite plus! Concierge was helpful. Breakfast was amazing. My only dissatisfaction was that there was no complimentary wi-fi in the rooms!

  • Stayed May 2013
    • 3 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank dmscmom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marden, Kent
Level Contributor
23 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
3 of 5 stars Reviewed May 6, 2013

My husband and I stayed at the Sheraton for 3 nights as a stop-over on the way back to UK. The location is very handy for Fishermans Wharfe, Piers and the tram into town. The only thing this hotel has going for it is the location. I hardly got any sleep in our room on the 3rd floor as it looked out onto a busy street and opposite was a bus depot where they cleaned the buses so we got the buses reversing noise. The room was large but had no fridge/minibar. Tea & coffee facilities were very basic with 2 plastic cups. No free internet in the room, you have to go down to the lobby. We had one helpful concierge and one unhelpful who did not give us local bus info but tried to sell us trips to get to the Golden Gate Bridge. We didn't eat in the hotel so can't comment on the food.

Room Tip: Perhaps a higher floor would be quieter.
See more room tips
  • Stayed April 2013, traveled as a couple
    • 3 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 1 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
Thank AngloKiwi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Orange County, CA
Level Contributor
35 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed May 4, 2013

We spent 3 nts here last wk. we were surprised that the Internet was not included & the price per minute was expensive. We had a nice room on the top floor and were happy to find that we could open the window! Beware that our room featured the lowest toilet. We enjoy staying in this area as we can walk or take the cable car where we want. Parking is nearly impossible to find. 24 hr parking at the hotel is an extra $48 per nt

Stayed April 2013, traveled as a couple
Helpful?
Thank Nanawuf
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Perth, Australia
Level Contributor
20 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed May 3, 2013

My husband and I stayed at the Sheraton for 4 nights and were pleasantly upgraded to a bigger room on check in. The staff behind the desk and the concierge were helpful and friendly. My only small gripe was with the customer service at 'Spressi', the hotel's cafe. The man & lady serving were perpetually unhappy and suspicious if you we're just having a look at the drinks fridge and unfortunately their service reflected this. I almost didn't want to write this but felt the hotel should know. Overall though the service and hotel were terrific.

  • Stayed May 2013
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
1 Thank Amanda T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Seattle, Washington
Level Contributor
17 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed May 2, 2013

Fisherman's Warf is the last remaining 'family' tourist trap in San Francisco, so its decidedly less trendy then nearly any other part of the city. The Sheraton fits right in, with a very family friendly atmosphere of bright 80's inspired colors mixed with scandanavian touches. It's not tacky, but it's not exactly tasteful.

The room I had was on the SPG floor, which was the top, and the east facing wall was sloped at a 45 degree angle, with a cumbersome shade that is counter-intuitive to operate. The window was incredibly dirty, and the view consisted of the roof bathed in gull guano baking in the salty air.

The room is completely serviceable otherwise, with the sweet sleeper bed. The bathroom was small and old with a shower head that was nearly consumed from the hardwater buildup, and a cracked porcelain tub.The elevators are painfully slow, and one actually opened before it had hit the floor, which was a bit un-nerving. They're noisy too.

Food options are poor, which is a shame because the neighborhood could benefit from a restaurant that's a little bit more inspired than the crab shack themes that abound here.

I will likely not stay here again, but that's only because I prefer downtown over Fisherman's warf.

Room Tip: If you could avoid using the elevators, go with the ground floor. Insist on something with a view lo...
See more room tips
  • Stayed August 2012, traveled on business
    • 2 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 2 of 5 stars
      Service
Helpful?
Thank greener_007
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these San Francisco hotels
Fisherman’s Wharf
Hyatt Centric Fisherman's Wharf San Francisco
Hyatt Centric Fisherman's Wharf ...
#55 of 233 in San Francisco
4.0 of 5 stars 523 reviews
Fisherman’s Wharf
BEST WESTERN PLUS The Tuscan
BEST WESTERN PLUS The Tuscan
#29 of 233 in San Francisco
4.5 of 5 stars 3,741 reviews
Fisherman’s Wharf
Holiday Inn San Francisco Fishermans Wharf
Show Prices
Show Prices
Show Prices
Fisherman’s Wharf
Hotel Zephyr
Hotel Zephyr
#48 of 233 in San Francisco
4.0 of 5 stars 1,129 reviews
Fisherman’s Wharf
Holiday Inn Express Hotel & Suites San Francisco Fisherman's Wharf
Fisherman’s Wharf
Pier 2620 Hotel Fisherman's Wharf
Pier 2620 Hotel Fisherman's Whar...
#35 of 233 in San Francisco
4.0 of 5 stars 578 reviews
Show Prices
Show Prices
Show Prices

Been to Sheraton Fisherman's Wharf Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Sheraton Fisherman's Wharf Hotel

Property: Sheraton Fisherman's Wharf Hotel
Address: 2500 Mason Street, San Francisco, CA 94133-1450
Phone Number:
Location: United States > California > San Francisco > Fisherman’s Wharf
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#39 Green Hotel in San Francisco
#48 Luxury Hotel in San Francisco
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Sheraton Fisherman's Wharf Hotel 4*
Number of rooms: 531
Official Description (provided by the hotel):
Sheraton Fisherman's Wharf Hotel is steps form Pier 39, Ghirardelli Square, Alcatraz Island, and the Cable Car lines. We have 9,000 sq ft of indoor/outdoor function space and 531 luxurious guest rooms ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Starwood, Booking.com, Hotels.com, Hotwire, TripOnline SA, Expedia, Priceline, Travelocity, Odigeo and HotelTravel.com so you can book your Sheraton Fisherman's Wharf Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Sheraton San Francisco
San Francisco Sheraton
Sheraton Fishermans Wharf

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing