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“Great location, busy hotel”

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San Francisco Marriott Marquis
Ranked #30 of 228 Hotels in San Francisco
Certificate of Excellence
GreenLeadersSilver level
Metro Manila, Philippines
Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Great location, busy hotel”
Reviewed July 11, 2014

Was there for a solar conference.

Conveniently located across the Moscone Center and righ beside Powell this is you perfect located hotel for both business and pleasure.
Don't come a car - they only had valet and this was $64 per day!!!
I went across in a garage for 34.

The rooms are like all Marriotts nice and the beds just wonderful.
They have a great Gym with top notch equipment.
Indoor pool is on the same floor, but not a highlight. Looks a little out dated and smells all from chlorine.

Whi I was disappointed was the concierge lounge.
Where this is the heaven in most Marriotts I travel around the world, here is more like a beehive.
Overcrowded and average selection of food.
They close breakfast already at 9 and the food presented is more like in a Fairfield Inn or Courtyard. Paper napkins, you have to get your silverware and plates from a big tray and behind the curtain you can hear the noise from kitchen and dishwasher people.
Anything else than silent and lounge style.

Beside this, I can recommend the location, bed and Gym.

Room Tip: Ask for the high floors. From 29th there was a great view into the water and a park in front
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  • Stayed July 2014, traveled on business
    • Location
    • Cleanliness
    • Service
Helpful?
1 Thank roman b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Patti C, Manager at San Francisco Marriott Marquis, responded to this review, July 14, 2014
Dear roman b.,
We are so pleased you found our beds to be comfy, our location great and fitness center top notch! Thank you for taking the time to share your experience with us. We look forward to having the pleasure of welcoming you back on your next visit.
Kind regards from the San Francisco Marriott Marquis
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4,742 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (995)
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English first
Woodland Hills, CA
Level Contributor
16 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed July 9, 2014

We stayed here for the Fourth of July weekend, which was extremely busy. When we checked in, the lobby was insanely full of tourists, however, we checked in with ease and found our room to be perfect. The concierge was very helpful everyday, guiding us to the all of the sights to see by foot and cable car. The location was excellent, close to many good restaurants and good shopping, an easy walk to Chinatown. We will stay here again. The only reason I didn't give five stars is because of the high parking rate. You don't really need a car here tho.

  • Stayed July 2014, traveled with family
    • Location
    • Rooms
    • Service
Helpful?
1 Thank Jessica C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Patti C, Manager at San Francisco Marriott Marquis, responded to this review, July 10, 2014
Dear Jessica C.,
Thank you so much for spending the Fourth of July Holiday with us. We appreciate you taking the time to share your wonderful comments regarding your experience with us here at the San Francisco Marriott Marquis. It was a pleasure to hear you enjoyed our hospitality and our concierge team kept you "in the know”. We can't wait to have you back!
Warm regards from the San Francisco Marriott Marquis
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San Juan, Puerto Rico
Level Contributor
60 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed July 8, 2014

This hotel is located in the center of SF financial district, walking distance to the convention center, Union Square and the cable cars. The hotel is huge but with a friendly and helpful staff. The room was very clean but traditional, the bathroom is small with old fashion bath tub and toilet. The hotel should undergo a complete refurbishing of its rooms.

  • Stayed July 2014, traveled as a couple
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank conradowa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Patti C, Manager at San Francisco Marriott Marquis, responded to this review, July 10, 2014
Dear conradowa,
Thank you so much for your feedback regarding your recent stay. We are pleased to hear you enjoyed our central location and friendly and accommodating hosts, we are sorry to hear that the guestrooms and amenities did not live up to your expectations. We appreciate your comments, as we will use them to further improve our services and facilities. We look forward to welcoming you to the Marquis on your next visit to San Francisco.
Warm regards from the San Francisco Marriott Marquis
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Salt Lake City, Utah
Level Contributor
61 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed July 8, 2014

We stayed over the 4th of July weekend and it was pretty busy. You can tell it is mainly a Convention hotel but over this weekend there were a lot of family's staying here. There were 3 of us staying in the room and we got put in a room with a king size bed and a sofa sleeper. I find about %50 of the time sofa sleepers are just fine, however this one was horrible! I went down and talked to Byron the Guest services manager. He informed me of the high occupancy but was able to make a room with 2 queen beds become available. He made the stay for my family!
The food at the restaurant was always good and reasonably priced. The pool was a little small, but more than what you would expect since so many hotels do not have pools. Housekeeping did a terrific job with all of our requests. All in all after the initial issue they went above and beyond in helping my the stay as comfortable as possible for my family. It was definitely noticed and appreciated.

Room Tip: I would stay away from any sofa sleepers in the rooms. Also if you like having a fridge in your roo...
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  • Stayed July 2014, traveled with family
    • Location
    • Rooms
    • Service
Helpful?
1 Thank mcayias
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Patti C, Manager at San Francisco Marriott Marquis, responded to this review, July 10, 2014
Dear mcayias,
We are so happy that you and your family chose to spend the 4th of July Holiday with us, and we are thrilled that Byron made your stay memorable! We truly appreciate your taking time to share your experience. It would be a pleasure to welcome you and your family back on your next visit to San Francisco!
Kind regards from the San Francisco Marriott Marquis
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Nottingham, United Kingdom
Level Contributor
128 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
Reviewed July 8, 2014

Stayed with the family for 3nights staff on front desk very good and friendly room good beds comfortable and facilities good .Pool pleasant especially early morning.All of the staff were very pleasant and accommodating.Wifi very expensive and drinks as to be expected also expensive.Good position especially if you like walking!

  • Stayed July 2014, traveled with family
    • Sleep Quality
    • Rooms
    • Service
Helpful?
1 Thank Sarah D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Patti C, Manager at San Francisco Marriott Marquis, responded to this review, July 10, 2014
Dear Sarah D.,
Thank you for taking the time to post your great review and choosing the San Francisco Marriott Marquis for your visit to San Francisco. It was a pleasure to have you as our guest. We are thrilled that you enjoyed your stay with us especially our warm and friendly hosts and ideal location allowing you to enjoy your SF adventure on foot. We look forward to welcoming you back to our great city.
Best regards from the San Francisco Marriott Marquis
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Fort Worth, Texas
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed July 7, 2014

Nice Hotel but very busy. This is a business mans Hotel. Large Lobby, big bar and lots of activity. Rooms are nice, clean and up to date. If you are looking for a nice quiet place to stay dont stay here. Parking seems to be valet only and is expensive. 60.00 per day. On the upside it is close to the Shopping district and many good places to eat.

Room Tip: stay away from the elevators
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  • Stayed June 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Tim D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Patti C, Manager at San Francisco Marriott Marquis, responded to this review, July 8, 2014
Dear Tim D.,
Thank you for taking the time to post about your stay. It was pleasing to read your enjoyed your guest room and our ideal location near shopping, restaurants and transportation. Your feedback is extremely important to us as we work hard every day to provide the best customer service and guest experience. On occasion, the San Francisco Marriott Marquis does host some rather large groups. We hope our high occupancy did not affect the level of service you received. Parking can indeed be steep in a "city center" such as ours. We do have a team which conducts price comparisons to ensure our valet rates are competitive within the San Francisco market. We do hope to have the pleasure of welcoming you back the next time your travels bring you back to our beautiful city.
Warm regards from the San Francisco Marriott Marquis
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dania Beach, Florida
Level Contributor
32 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed July 7, 2014

We were greeted by Dan @ Platinum check in who was friendly and extremely professional and quick with directions to the elevators and explaining highlights of this awesome hotel. Our suite on the 32nd floor was both spacious and spotless. Special thanks to Kendal Griffin for the awesome suite and the first thing we did was take it all in on the massive balcony and the views of this great American city. Everything was perfect....the room, the bed, the towels, the shower and all the amenities that go with this first class hotel. Elevators were always available in a matter of minutes. All the staff we encountered in the hotel were especially polite and welcoming. Special thanks also to Kevin and Chris in the View Lounge who were really fun and engaging. Everyone at the View that night was having a really good time. This is my third visit to the SF Marriott Marquis, and I am already looking forward to the next time. Being able to watch our beloved SF Giants win 5 - 0 over the Cardinals was the icing on the cake! Thanks again Kendal and your entire staff for a trip that was nothing short of perfection. Very well done!

Room Tip: Room with a view are a must have - San Fran is a beautiful place to visit.
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  • Stayed July 2014, traveled as a couple
    • Value
    • Cleanliness
    • Service
Helpful?
Thank Bill H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Patti C, Manager at San Francisco Marriott Marquis, responded to this review, July 9, 2014
Dear Bill H.,
Thank you for your excellent review! We appreciate you being such a loyal Marriott guest and choosing the San Francisco Marriott Marquis as your hotel of choice for your birthday celebration! We are so happy that we could be part of your memories. It was delightful to read you enjoyed all the San Francisco Marriott Marquis has to offer and that our hosts exceeded your expectations. Please know Dan, Kendal, Kevin and Chris will be recognized during our next associate meeting. We can't wait to welcome you back on your next visit to San Francisco!
Warm regards from the San Francisco Marriott Marquis
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about San Francisco Marriott Marquis

Property: San Francisco Marriott Marquis
Address: 780 Mission Street, San Francisco, CA 94103-3113
Phone Number:
Location: United States > California > San Francisco > SoMa , South Beach
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Suites Wheelchair access
Hotel Style:
#19 Luxury Hotel in San Francisco
#23 Business Hotel in San Francisco
#24 Green Hotel in San Francisco
#41 Family Hotel in San Francisco
#45 Romantic Hotel in San Francisco
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — San Francisco Marriott Marquis 4*
Number of rooms: 1500
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Also Known As:
San Francisco Marriott Marquis Hotel San Francisco
Marriott San Francisco

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