Stayed at this hotel for a business convention Aug 3 through Aug 7-total of 4 nights. Checked in at front desk and was told I was assigned 19th floor/city view, handicap room. Advised front desk I did not require such a room and they should reassign that type of room to another traveler with special needs. Reassigned the 11th floor/King size bed. Room was big, clean, and well laid out. Room Service and wake up calls great. Wednesday around Noon I returned to my room to find a worker about to set up a carpet cleaning machine...WHY ? I told him to leave since I needed to make some phone calls. He must have come back later because the carpet appeared to have been cleaned. I checked out Thursday and did not look at my bill close enough. On Wednesday, there was a charge made against my room for the Refreshment Center for $10.96. Guess who helped themselves to a beverage !!! I called the hotel billing number and they stated the bill would be adjusted. It alarms me to know that people are coming in and out of my hotel room and things are being charged without my knowlege. I expect more from Marriot and so should the public. As for San Francisco; its a nice city with some wonderful places to visit.
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- Also Known As:
- San Francisco Marriott Marquis Hotel San Francisco
- Marriott San Francisco