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“Great downtown hotel, only 20 minutes away from the airport” 5 of 5 bubbles
Review of San Francisco Marriott Marquis

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San Francisco Marriott Marquis
Ranked #42 of 227 Hotels in San Francisco
Certificate of Excellence
GreenLeadersSilver level
Eindhoven, The Netherlands
Level Contributor
12 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Great downtown hotel, only 20 minutes away from the airport”
5 of 5 bubbles Reviewed November 16, 2013

I recommend this hotel both for business and holidays. It is a great alternative for the hotels at SF International Airport as the Bart train station is only 100 m away and it takes 20 minutes to get to the airport. A view from Skybar is fantastic. Mobile check-in is not only very convenient and saves time but you might be surprised, as I was, by earlier availability of your room

  • Stayed October 2013, traveled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Marek-from-Holland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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4,347 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (929)
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English first
Los Angeles, California
Level Contributor
11 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 bubbles Reviewed November 13, 2013

I loved this hotel and our high floor suite we were in for a week! Amazing views and gorgeous room. Bathrooms are very small, however. Service was great and the people were very accommodating when we did not originally get the King bed we had requested, and found us on after all. We spent a week here and it is in the perfect location. So many great places to eat and nice in room coffee service. Don't bring a car -- it's $68/night and that added up fast!

Room Tip: Don't bring a car -- parking is $68 per night.
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  • Stayed September 2013, traveled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Moretravel1234
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TITUSVILLE
Level Contributor
14 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 bubbles Reviewed November 13, 2013

My husband and I stayed here for 5 nights for a national convention and rate it a great experience. Bell staff super knowledgeable and efficient (Blue Bottle coffee 2 blocks away...), housekeeping VERY good and I'm picky, upgraded room, exceptional concierge service we used 4 times. This staff is professional yet friendly and can meet the needs of a very busy convention hotel. Staff got about 100 guests into taxi efficiently and calmly on a Saturday night. Delicious breakfast buffet. Finally, the upscale bar on 39 can't be missed! 4/5 stars for lobby (quite drab, needs plants, more seating) and more staff at Bin 55.

  • Stayed November 2013, traveled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank PJ P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KNOXVILLE
Level Contributor
39 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 bubbles Reviewed November 13, 2013

I have stayed at this hotel during several San Francisco visits. It is well located near downtown shopping, transportation (cable cars, street cars, buses and BART) and convention facilities. Much of "typical San Francisco" is within easy walking distance, and the rest can be accessed by public transportation.

The rooms are spacious and well equipped, but I still resent the large hotels charging extra for internet service when small motels give it free.

I was a bit disappointed in the restaurants available within the property as the "grill" closed after lunch and left just the "cocktail lounge" on the lobby floor available for a limited dinner selection. Of course, great San Francisco dining beckons outside the door. Room service is satisfactory.

The cocktail lounge atop this structure offers libations and excellent views.

Parking there is expensive, but then, it's San Francisco.

  • Stayed October 2013, traveled solo
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank TopCut
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Buenos Aires, Argentina
Level Contributor
86 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
5 of 5 bubbles Reviewed November 13, 2013

Good Location, nice rooms, and a very good breakfast.
If you have to stay in San Francisco for business or leisure, the San Francisco Marriot Marquis is a very good option.
It was my third time in this Hotel and I have had very good experiences always.

  • Stayed October 2013, traveled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank ArnaldoC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hunstville
Level Contributor
64 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
5 of 5 bubbles Reviewed November 12, 2013

Business & family trip. Our third time staying at this hotel. Even though part of a large hotel chain (Marriott), you feel like you're staying in a local, friendly place. I don't know how Marriott trains such an exceptionally service orientated (and friendly!) team...consistently! You can walk to everything...cable cars, gardens, Union Square (tons of shopping), Financial District, Chinatown, North Beach, tons of restaurants and convention center and even down to the wharf & Buena Vista! A bonus feature is the beautiful, historic St Patrick Church right next door. Hope to return again and again. Stayed for five nights. The maid service is exceptional and they don't skimp on the towels in your room like many other hotel chains do these days. Entire staff very, very helpful.

Room Tip: Upper towers were nice & rooms facing St Patrick's Church had beautiful views especially in...
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  • Stayed November 2013, traveled with family
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank D R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Patti C, Executive Office at San Francisco Marriott Marquis, responded to this review, December 3, 2013
Dear DR,

Thank you so much for posting a brilliant review of the San Francisco Marriott Marquis. I was honored to read you and your family have stayed with us for several of your visits to San Francisco. I appreciate your loyalty and support of Marriott when traveling. It was a pleasure to learn our location worked perfectly for your stay; our hotel has one of the premier locations to the Moscone Convention Center, and is just steps away from Union Square, fine dining and transportation. Thank you for your kind works regarding our staff of whom we are so proud. We look forward to welcoming you and your family back in the not too distant future.

Sincerely,

The San Francisco Marriott Marquis
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ft. Lauderdale, FL
Level Contributor
52 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
2 of 5 bubbles Reviewed November 12, 2013

Recently spent 7 days at this hotel and hope I never have to return. The hotel was full for which they should be grateful. The bar closed daily at 11pm. One day Housekeeping never came around, even after repeated telephone calls. Food was horrible, who has ever been served chicken thighs two days in a row? Starbucks closed early everyday. One small gift shop. Homeless and derelicts surrounding building so safety became a factor. One hour waits daily for a cab. What was good? The bell staff was wonderful!

Room Tip: Choose another hotel
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  • Stayed November 2013, traveled on business
    • 1 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
2 Thank AnnFt_Lauderdale_FL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Patti C, Executive Office at San Francisco Marriott Marquis, responded to this review, December 3, 2013
Dear AnnFt_Lauderdale_FL,

Thank you for taking the time to share your review of the San Francisco Marriott Marquis on TripAdvisor. We appreciate your valuable comments. We are concerned by your recent experience at the San Francisco Marriott Marquis. We always strive to provide the highest quality service and accommodations, and regret to learn your visit was not on par with your expectations. We will speak to the appropriate management to correct the issues you have brought to light. We are delighted you found our bell staff to be brilliant. I do hope we have the opportunity to welcome you back to the San Francisco Marriott Marquis on your next visit.

Best regards,

The San Francisco Marriott Marquis
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about San Francisco Marriott Marquis

Property: San Francisco Marriott Marquis
Address: 780 Mission Street, San Francisco, CA 94103-3113
Phone Number:
Location: United States > California > San Francisco > SoMa , South Beach
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Suites Wheelchair access
Hotel Style:
#23 Business Hotel in San Francisco
#25 Luxury Hotel in San Francisco
#30 Green Hotel in San Francisco
#41 Family Hotel in San Francisco
#45 Romantic Hotel in San Francisco
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — San Francisco Marriott Marquis 4*
Number of rooms: 1500
Reservation Options:
TripAdvisor is proud to partner with Marriott, Expedia, Booking.com, Priceline, Travelocity, Orbitz, Despegar.com, Hotels.com and Jetsetter so you can book your San Francisco Marriott Marquis reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
San Francisco Marriott Marquis Hotel San Francisco
Marriott San Francisco

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