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“expensive and comfortable”

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San Francisco Marriott Marquis
Ranked #28 of 229 Hotels in San Francisco
Certificate of Excellence
GreenLeadersSilver level
davenport, Iowa
Level 5 Contributor
52 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
“expensive and comfortable”
Reviewed October 29, 2013

we spent 3 nights at this hotel. very comfortable. no extras or freebies except coffee. close to financial district, sight seeing, park and shopping. good restaurants nearby. kept the window open as the weather at night was perfect-no air conditioning needed! slept well. getting to love those marriott beds. all employees were very kind and helpful. went to the pool every day. clean and big enough swim laps-not olympic sized however.

Room Tip: do know they have 3 towers. we were in the high rise. do not know enough about other rooms/towers bu...
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  • Stayed October 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Iowajeannie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Eric H, Sales Department at San Francisco Marriott Marquis, responded to this review, October 31, 2013
Dear Iowajeannie,

Thank you so much for choosing the Marriott Marquis to host you stay in San Francisco. We appreciate your review and we are very pleased to see that you enjoyed our indoor pool as well as San Francisco's near perfect climate.

We try very hard to make sure that our rates are competitive to our market and hope that you will stay with us again.

Best Regards,

The San Francisco Marriott Marquis
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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5,132 reviews from our community

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English first
New York City, New York
Level 6 Contributor
103 reviews
62 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
Reviewed October 29, 2013

This hotel is within walking distance of many restaurants, shops, and sites. The staff are very service oriented, but expect long waits at the front desk and concierge desk because large groups are frequently checking in/requesting information. The rooms are perfectly adequate, with good amenities. The restaurants are decent, although one might do better eating meals outside the hotel. The exercise room and pool are nice, although busy early mornings on weekdays. I would stay here again for business.

Room Tip: If you are looking for a quiet room, consider a room on an upper floor and away from elevators.
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  • Stayed October 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank 3-fl-oz-com
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Eric H, Sales Department at San Francisco Marriott Marquis, responded to this review, October 31, 2013
Dear 3-fl-oz-com,

I would like to apologize for the wait you experienced at our Concierge and Front Desk. As our location is only one block from the Moscone Convention Center we do see our share of large groups staying at the hotel and we try very hard to staff accordingly.

I would also like to thank you for choosing our hotel and hope we see you again soon.

Sincerely,

The San Francisco Marriott Marquis
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Knoxville, Tennessee
Level 5 Contributor
55 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed October 27, 2013

The Marriott Marquis is located near almost everything in downtown SF. It's a bit pricey for what we normally pay for a hotel, but pretty standard for the larger chain hotels in the city. Rooms are very clean and updated with enough conveniently placed outlets for all our chargers (this is a huge plus for hotels in my book. Check in was easy, the concierge helped book tours and gave great advice on local dining, shopping and attractions. Spacious bathroom, hair dryer, coffee pot and safe in room.

All the hotel restaurants and room service are what I consider to be ridiculously expensive ($19 for juice, yogurt, granola and toast), but there are so many places nearby you don't have to worry about only being able to eat there. There is a Starbucks in the lobby and 2 others within a 1/2 block of the hotel. There is also a Hertz desk in the lobby which helped when we decided to rent a car for a short day trip.

Target, an AMC movie theater, shopping mall (Bloomingales, etc), and Market Street are within a short block or 2 walk.

It's a great place to stay in the heart of downtown if you can afford it.

Room Tip: Pay a little extra to get a room with a good view. The bells of St. Patrick's ring every hour du...
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  • Stayed October 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ashley H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Eric H, Sales Department at San Francisco Marriott Marquis, responded to this review, October 31, 2013
Dear Ashley H,

Thank you so much for taking the time to post your review. Your travel tips are excellent and I am glad to read that you enjoyed your stay. We hope you chose the Marriott Marquis the next time your travels bring you to San Francisco.

Kind Regards,

The San Francisco Marriott Marquis
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Sydney
Level 3 Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed October 26, 2013

Stayed at hotel for 5 nights - could have stayed longer as we really enjoyed our stay in SF. Central location was perfect for shopping and within easy walking distance to cable cars to Fisherman's wharf. The concierge lounge access was a definite must for breakfast and all day / night snacks. All the staff were friendly and helpful. Pool and gym was great (could swim some laps if you wanted). Will happily stay there again.

  • Stayed September 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Natnjay
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Eric H, Sales Department at San Francisco Marriott Marquis, responded to this review, October 31, 2013
Dear Natnjay,

We wish you could have stayed longer too! Thank you so much for being our valued guest, we appreciate your business and your review. Our indoor pool and health club are quite popular and I am glad you enjoyed these amenities.

Sincerely,

The San Francisco Marriott Marquis
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Nashville, Tennessee
Level 2 Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed October 26, 2013 via mobile

We arrived on October 22 and stayed for a few nights. Check in and out was fast. The staff was helpful. The room was not in a great location, but at least the beds were comfortable. I would recommend again especially if you are there for shopping.

Stayed October 2013, traveled on business
Helpful?
Thank Matt M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Eric H, Sales Deparment at San Francisco Marriott Marquis, responded to this review, October 31, 2013
Hello Matt M,

Thank you so much for your review. If you are looking for the perfect location to experience San Francisco's world class shopping you have picked the right hotel. We are within a few blocks to all of the major department stores, the specialty boutiques of Union Square, Westfield's San Francisco Centre and the Metreon.

Thanks for the recomendation and we hope to see you again soon.

The San Francisco Marriott Marquis
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Fort Worth, Texas
Level 4 Contributor
29 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed October 25, 2013

We arrived around 8am, which is way before the stated check in time and were expecting to just leave our bags with the concierge. However, to our surprise the room was ready for us. The room itself was spacious and clean with great views of the city. Location wise it was close to a lot of restaurants and shops. The hotel staff was very friendly. We had no complaints about anything.

  • Stayed October 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank agwood
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Eric H, Sales Department at San Francisco Marriott Marquis, responded to this review, October 31, 2013
Dear agwood,

Thank you for your review. We try very hard to accommodate each and every guest request including early check-in. Thanks for choosing us and we hope to see you again soon.

Sincerely,

The San Francisco Marriott Marquis
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Birmingham, Alabama
Level 3 Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed October 24, 2013

Hotel is not European chic but it's clean and modern. The beds were comfortable and staff was always friendly and helpful. My only complaint is the breakfast buffet was over $25 a person. Luckily, there's a walgreen's close to pick up snacks and granola bars.

Room Tip: ask for a room on a high floor
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  • Stayed November 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank WarEagle2012
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about San Francisco Marriott Marquis

Property: San Francisco Marriott Marquis
Address: 780 Mission Street, San Francisco, CA 94103-3113
Phone Number:
Location: United States > California > San Francisco > SoMa , South Beach
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Suites Wheelchair access
Hotel Style:
#19 Luxury Hotel in San Francisco
#23 Green Hotel in San Francisco
#23 Business Hotel in San Francisco
#41 Family Hotel in San Francisco
#45 Romantic Hotel in San Francisco
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — San Francisco Marriott Marquis 4*
Number of rooms: 1500
Reservation Options:
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Also Known As:
San Francisco Marriott Marquis Hotel San Francisco
Marriott San Francisco

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