Don't stay here! We payed over $700 to stay for 2 nights in a room with a city view. When we arrived the woman who checked us in was very disrespectful and demeaning towards my mother and I. When we arrived in our room we found that our bedding had spots and hair on it. When we pulled the bedding back and looked further, we were even more horrified! There were spots/stains and hair all over the mattress and mattress cover! The shower also had mold all over it! The room was disgusting!!! We promptly called the front desk and asked to be moved to a new room. We had to sacrifice our view for an "upgraded" room. The second room was cleaner than the first at least. I took pictures of the first room and shared them with the manager. The hotel's way of "taking care of us" was giving us some extra Marriott rewards points and having the housekeeping department leave us a message to apologize. In my opinion they should have never even placed guests in a room in that condition. Do not stay here! Definitely not worth the price! And if you do stay, check your beds!
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- Also Known As:
- San Francisco Marriott Marquis Hotel San Francisco
- Marriott San Francisco