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“Excellent location for tourists, rooms OK size but slightly outdated”

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San Francisco Marriott Marquis
Ranked #27 of 229 Hotels in San Francisco
Certificate of Excellence
GreenLeadersSilver level
San Mateo, California
Level 5 Contributor
70 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
“Excellent location for tourists, rooms OK size but slightly outdated”
Reviewed December 29, 2011

I'm a local to the bay area but was attending a party in the city so decided to spend the night at this hotel. Typical excellent Marriott service, room was on a nice high floor, and location cannot be beat with great proximity to shopping, public transportations, movies, and the largest parking garage in the city.

Two issues we had: 1) TV died at some point during the night. Not a big deal as we were already going to sleep. 2) Temperature is super hard to control in the room. It was freakishly hot in the room when I got there (upwards 80 degrees) likely due to the sun hitting the room, but it took forever to get it to something liveable.

But again, for SF and the location, can't be beat, especially for price.

Room Tip: During summer, may want to choose a lower floor if you don't like hot rooms
See more room tips
  • Stayed December 2011, traveled with friends
    • Value
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    • Sleep Quality
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Helpful?
Thank Gbabigurl84
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marriott-Marquis, Manager at San Francisco Marriott Marquis, responded to this review, January 17, 2012
Greetings ladies,

Thank you for sharing, and yes we do have a redo scheduled in all of our guest rooms this year.

Great to know you had a fun time in San Francisco..

Our best,
Marriott Marquis~
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Kolkata (Calcutta), India
Level 5 Contributor
36 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed December 29, 2011

I stayed here between 21st-24th Dec 2011.It's close to union square and that's a very big plus point. But parking here is very expensive. It charges around 60$ per day.

I was given a room on 31st floor. View from the room was very nice. Though I missed corner room and it could have been much better. During check out, hotel charged my wrongly for mini bar which I had to take up with the reception separately.

Room Tip: look for a corner room so that you can get sea side view
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  • Stayed December 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank singharay
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marriott-Marquis, Manager at San Francisco Marriott Marquis, responded to this review, January 17, 2012
Thank you for visiting with us..


Have a wonderful day... S.F. Marriott Marquis~
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Melbourne, Australia
Level 3 Contributor
23 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed December 28, 2011

The SF Marriott Marquis was chosen by our travel agent and we weren't disappointed. Much larger than any hotel we had stayed in previously so we expected to be treated as a number. Not so! The cleaning staff were friendly and each day they left the large room spick and span. The concierges were extremely helpful and knowledgable.

We found our sixth floor room to be quiet with quick and easy access to lifts and both main front door and rear door.

Location suited us perfectly as we relied on public transport (and our legs) for sightseeing, nearby shopping plaza and park. Also, on a couple of occasions didn't mind the 20 minute walk to the ferry terminal.

We thought the breakfast was expensive, but appreciated the late check-out.

Would definitely recommend.

  • Stayed December 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Christine W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marriott-Marquis, Manager at San Francisco Marriott Marquis, responded to this review, January 17, 2012
Hello Christine,

Sounds like you had a great time.. Good to know how much you enjoyed our hotel and location... Hope to see you soon!

Our best Sincerely... S.F. Marriott Marquis~
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Atlanta, GA
Level 5 Contributor
54 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
Reviewed December 28, 2011

Stayed at this Marriott for a 3 night pleasure stay and had a great time. The location can't be beat. It's right near a BART station, right near the cable cars, near any kind of shopping you can imagine. Would definitely stay here again.

  • Stayed December 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank STLATL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marriott-Marquis, Manager at San Francisco Marriott Marquis, responded to this review, January 17, 2012
Dear Guest,

Thank you for your warm and friendly comments.

Our best,
S.F. Marriott Marquis~
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Humboldt County, California, United States
Level 1 Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed December 23, 2011

We took a trip to San Francisco on December 21st to take the kids to the museums and see the lights. The trip started out fine until we parked at the park by the museum, came back out, and found our window was smashed and valuable items were stolen...including the kids' video game players and special momentos. We were all pretty devastated. We decided to go back to the Marriott where we had stayed the night before. These people were SO awesome! Not only did they honor the prepaid rate, they comped our parking and sent icecream to the room for the kids. The next day the bell captain helped us get the window fixed and gave us access to the ececutive lounge while we waited. So very thoughtful. This was the second time we stayed here and the first was just as wonderful! Highly recommend.

  • Stayed December 2011, traveled with family
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Helpful?
2 Thank Jennifer F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marriott-Marquis, Manager at San Francisco Marriott Marquis, responded to this review, December 27, 2011
Dearest Guest Jennifer, and family,

We are so sorry to hear about the break in of your car while site seeing here in San Francisco..... However thank you for sharing how wonderfully our staff treated you and your family. Its great to know and share with others how much we genuinely care. Thank you once again for being our guest.

Sincerely,
S.F. Marriott Marquis~
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Plano
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed December 20, 2011

Stayed there last weekend (12/16/11). An awesome hotel. Close to shopping and Union Square. Rooms in excellent condition. Staff great. Fantastic bar on top of the hotel for view of the city. Large workout facility room at no additional charge. I would highly recommend this hotel.

  • Stayed December 2011, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
1 Thank Dan M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marriott-Marquis, Manager at San Francisco Marriott Marquis, responded to this review, December 28, 2011
Dear guest Dan,

Thank you for taking the time to let us know how much enjoyed our location and experience in our View Lounge Bar, views of the city and bay....

Best wishes for a fantastic new year,
Sincerely, S.F. Marriott Marquis~
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
2 reviews
Reviewed December 19, 2011

First and foremost thanks to Jim at the front desk and Ryan in concierge. They provided the best service and were just great people overall. The hotel is beautiful, so big with everything you need. The rooms are a good size and very clean, also have amazing views. We will definitely be back!!! Marriot baby!!!

  • Stayed December 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Mantisbrew
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about San Francisco Marriott Marquis

Property: San Francisco Marriott Marquis
Address: 780 Mission Street, San Francisco, CA 94103-3113
Phone Number:
Location: United States > California > San Francisco > SoMa , South Beach
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Suites Wheelchair access
Hotel Style:
#18 Luxury Hotel in San Francisco
#23 Green Hotel in San Francisco
#23 Business Hotel in San Francisco
#41 Family Hotel in San Francisco
#45 Romantic Hotel in San Francisco
Price Range (Based on Average Rates): $$
Hotel Class:4 star — San Francisco Marriott Marquis 4*
Number of rooms: 1500
Reservation Options:
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Also Known As:
San Francisco Marriott Marquis Hotel San Francisco
Marriott San Francisco

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