My boyfriend and I decided to book our stay at The Opal because of the low price and overall positive reviews. We arrived late in the evening, and I immediately felt that this was not an area in which I'd be comfortable walking around, even during the day. The hotel provides only the most basic amenities and is quite old and in need of some updates; our room smelled musty and the carpet was very damp upon arrival. The walls are very thin; we were able to hear everyone passing in the hallway, as well as the people in the room next door, very clearly. On this first impression, I would have given The Opal an average review.
However, one morning after my shower, I found a dead cockroach in my bath towel! Needless to say, I refused to stay there another night. We requested a refund for the unused night and parking. What troubles me most about this incident is the fact that someone in the laundry room could overlook a dead cockroach while folding towels. What else is being overlooked by the staff at this hotel?
- Official Description (provided by the hotel):
- The Opal San Francisco is in the heart of San Francisco, walking distance to Union Square, Chinatown, Civic Center, and more! This family-friendly hotel is close to Union Square and Lombard Street. Make yourself at home in one of the 167 air-conditioned rooms featuring LED televisions. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include desks and irons/ironing boards, as well as phones with free local calls. Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless Internet access and concierge services. This hotel also features tour/ticket assistance and assistance with planning your day. Satisfy your appetite at the Mel's Diner, which serves breakfast, lunch, and dinner, or grab a snack at the many nearby restaurants. Featured amenities include limited onsite gated parking (for $41/tax per night), on-site ATM, ice machine, vending machines, and dry cleaning/laundry services. A shuttle from the hotel to the airport is provided for a surcharge (available on request). ... more less
- Reservation Options:
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- Also Known As:
- The Opal San Francisco Hotel San Francisco
- Opal Hotel San Francisco
- Opal San Francisco