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All reviews games room dart board ping pong fisherman's wharf food truck giant connect table tennis great location funky hotel fun hotel nautical theme balcony room partial view around the corner common areas wharf area ghirardelli square
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Reviewed September 17, 2016 via mobile

I rated 5 due to location of the hotel, its nice and original areas (rooms, outdoors and playing area) and even more the front desk people (especially in charge of luggages) who were exceptional! I read some negative comments about noice and people living in the street. We had a well located room and noice was absolutly not an issue. Regarding neighbourood the "tramp" are certainly all over the US... So we have to deal with it and the nice restaurants all around deserve the little disagreement. If lucky enough to come back to SF we would stay again at thw Zephyr!

Date of stay: September 2016
Trip type: Traveled as a couple
Thank st_phaneb443
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jason W, General Manager at Hotel Zephyr, responded to this reviewResponded September 21, 2016

Dear stephane B,

Thank you for taking the time to share your experience at Hotel Zephyr with us. Our Front Office team will be very excited to know how much you appreciate them. Our location provides a great platform for exploring this amazing city and all of its sites and sounds. Please come see us again.

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Reviewed September 17, 2016

This hotel is the perfect location for all that you would want to do in San Fran. The staff were kind and thoughtful. The hotel was clean and very comfortable, we enjoyed our stay so much that we came back to San Fran at the end of the week just to stay an other night. The staff even signed an anniversary card for my husband and I.

Date of stay: September 2016
  • Trip type: Traveled as a couple
    • Value
    • Location
    • Service
Thank Debra D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jason W, General Manager at Hotel Zephyr, responded to this reviewResponded September 21, 2016

Greetings Debra D,

Thank you for spending you anniversary with us at Hotel Zephyr. It was our pleasure to send you a card, the Z Team is very kind and thoughtful. I know you came back at the end of your trip this time, but we hope that you will come back and see us again soon.

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Reviewed September 16, 2016 via mobile

Location - this hotel is in the perfect location situated right on fisherman's whalf, it offers great views of the bay and a stones throw away from the hustle and bustle!

Cleanliness - The hotel has a really nice art feel to it, really modern and some really quirky features! The rooms were spacious and full of fun things to do including darts !

Staff- amazingly friendly staff, everyone I dealt with was friendly polite and offered a good service.

Price - San Fran is really expensive for sure, however I personally feel even though it was almost £300 a night, it seemed to be realistic for San Fran and this hotel offers God value for money considering the location!

Go back factor- I would certainly go back to this hotel for sure, could really say a negative point about it to be honest !

Date of stay: September 2016
Thank Stephen D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jason W, General Manager at Hotel Zephyr, responded to this reviewResponded September 21, 2016

Dear Stephen D,

We are so glad that you enjoyed your stay at Hotel Zephyr so much and are humbled by your kind words. The Z Team will be very excited to know that you found them "amazingly friendly", we work very hard to create positive memories for all our guests. We look forward to your return and will be sure to continue to work hard to prevent you from finding any negative points.

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Reviewed September 16, 2016 via mobile

2nd floor, in the middle somewhere. Great sized room with dart board and backgammon set.
Lovely comfy bed, crisp linen and great pillows
Great location in the centre of all the tourist action and easy to get to Chinatown, Union Square etc
Parking is expensive. We dropped our car in at shopping centre round the corner for $36 for 24 hours rather than 24, which saved $42 over the 3 days we stayed. Think we could have found cheaper but it is what it is, this is Fishermans Wharf!

Date of stay: September 2016
Trip type: Traveled with friends
Thank Sally S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jason W, General Manager at Hotel Zephyr, responded to this reviewResponded September 20, 2016

Dear Sally S,

Thank you for such a kind review of Hotel Zephyr. We do have a very centralized location that makes navigating the amazing sites in the city very easy. Our parking prices are competitive with the other hotels is Fisherman's Wharf and while there may be a surface lot or a shopping center priced lower, I highly recommend utilizing valet services for the convenience. We look forward to being of service to you again soon.

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Reviewed September 16, 2016

Check in experience was smooth and quick through the cool retro reception area. Rooms were very nicely finished but a bit small. The room however was very noisy. It still has an old fashioned wall rattler air con that was right next to the bed; through the dividing door you could hear every word spoken in the room next door. (or screeched by a toddler in our case) On the weekend when we opened the door to the balcony you could hear all day and a lot of the night, the loud amplified music from street performers. Has a great retro courtyard but no bar on site. Shout out to the cleaning staff, very friendly and room was spotless.

Date of stay: September 2016
  • Trip type: Traveled with friends
    • Value
    • Cleanliness
    • Service
Thank NM4124
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jason W, General Manager at Hotel Zephyr, responded to this reviewResponded September 20, 2016

Greetings NM4124,

The sounds of the city can be loud during the day from the street vendors, but there are limits to the volume and the time of day they have to shut down. We always ask that if they are too loud or playing late in the night, to call the reception team so we can notify the authorities and have them quieted down. We do have ear plugs available at the desk for those that are more sensitive to the city. I am glad to know that you found Hotel Zephyr to be so great and I will be sure to share your praise with our Housekeeping team.

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