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“Nice position, bad service”
4 of 5 bubbles Review of Hotel Abri

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Hotel Abri
Ranked #50 of 227 Hotels in San Francisco
Certificate of Excellence
GreenLeadersSilver level
Miami Beach, Florida
Level Contributor
78 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 92 helpful votes
“Nice position, bad service”
Reviewed January 5, 2013

I stayed in the hotel in january 2013. None Will take care Of You. None Will ask You anything or Will try to help You if You need. Clearing are Very bad and They don't take care Of changing your mugs or Towels. You Could expect more from an hotel Like this....

  • Stayed January 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Willypau80
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RobBrehant, General Manager at Hotel Abri, responded to this review, January 7, 2013
Dear Willypau80-
Thank you for taking the time to provide us with feedback on your recent stay. I am sorry that that you felt as if the staff was uncaring in any way. Our team is extremely committed to excellent guest service and I apologize that your experience was different. It sounds as if you had an issue with housekeeping not replacing your coffee mugs during your stay and I will address this with the housekeeping department.
Once again, I greatly value the feedback, and I hope that when you return to San Francisco in the future that you will consider returning to the Abri!
Yours in hospitality-
Rob Brehant, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,626 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
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English first
Mission Viejo, California
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed January 2, 2013

This hotel is in the hub of Union Square…if you want to experience all that San Fran has to offer Hotel Abri is the perfect for getting you started. My husband and I stayed the weekend prior to New Year’s, we came to town for a NCAA Bowl Game and to see the Niners play The Abri gives you access to all of the SF public transit systems, wonderful shopping and scrumptious restaurants.

-Great Staff
-Comfy/Clean Beds

  • Stayed December 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank BrookT611
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pensacola, FL
Level Contributor
20 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed January 1, 2013

Having never been to SF, I looked and looked for the best place to stay without blowing my budget. Hotel Abri fit the bill perfectly. It's just a few steps from Union Square and all the public transportation options (including cable cars) you could want at Powell and Market.

Our room was large and nicely appointed. The only downside was the view overlooking a dirty alley, but I wasn't exactly paying for a room with a view, anyway. The building is obviously old, but everything was clean and seemed well-maintained. The bed was large and comfortable. There was a huge TV, but I think we only turned it on once since there is just too much to see in San Francisco to waste time watching the tube.

One final note: the customer service was outstanding. Sometime between booking the room and actually taking our trip, we extended our vacation by a day. When checking in (at the end of a very long day), I managed to forget to book an additional night and didn't remember until the day we'd originally intended to leave. By then, of course, the hotel was completely booked (the day before New Year's Eve). The lady at the front desk was very concerned that we not be too inconvenienced, so she immediately began calling other hotels in the area, while simultaneously checking online travel sites, to find us another room. In less than 10 minutes, we had a new room less than a block away in a hotel almost as nice as the Abri.

This place is a real find, and I'd recommend it to anyone wanting to stay in Union Square without spending an arm and a leg.

  • Stayed December 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank lazlotdog
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
23 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed January 1, 2013

Simply cannot argue with the value for money for this hotel. The staff were very welcoming, the rooms clean and well furnished but with an inside window, very little daylight shone into the room. Definitely one to be recommended though if you want to be in a central location at a good price!

  • Stayed December 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Kat L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York City, New York
1 review
Reviewed December 29, 2012

Our family of 4 stayed for two nights after Xmas. Pros: good room size, convenient location (close to cable car terminal & muni), & reasonable price. Cons: street noise (garbage trucks were heard for a long time during the night), upstair noise (footsteps, probably due to the age of the building), and not so warm front desk.

Room Tip: Ellis O'Farrell garage is close by, convenient & about $15 per day cheaper than valet parkin...
See more room tips
  • Stayed December 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ProfUC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
los angeles
Level Contributor
36 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed December 29, 2012

this is a little hotel in the heart of san francisco. it was cheap considering that we're staying close to union square. everything is walking distance from this hotel.... shopping, restaurants and there's even a club in front of the hotel if you're into that scene. the room is kind of small for US standards.
the only reason why i gave this hotel a 4 star instead of 5 is because of the service. service was good but when they clean your room , they won't re stack your toiletries. i have to call the front desk to point this out.
overall , i will still go back to this hotel. its a hidden gem in the city.

  • Stayed December 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank rob e
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Los Angeles, California
Level Contributor
76 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed December 26, 2012

We booked two king size rooms over Christmas for a $119 daily rate. When we got there they upgraded us to suites given the hotel was more than half empty due to the holidays.

GREAT:
- Rooms are nice, decent sized, clean and quiet
- Great value for money (especially with our upgrade)
- Location super central right off Union Square
- Staff were very friendly and helpful

NOT SO GREAT:
- Due to the holidays, their restaurant was closed hence no breakfast possible in-house
- Upon departure it took ages to get the car back from the valet service

Overall, I definitely recommend this venue if you look for a reasonably prized, clean and central place.

Room Tip: Suite 407 is nice because the living room has street view whereas the bedroom faces the back yard wh...
See more room tips
  • Stayed December 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank TeegeeLA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Abri

Property: Hotel Abri
Address: 127 Ellis Street, San Francisco, CA 94102-2109
Phone Number:
Location: United States > California > San Francisco > Union Square
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#28 Business Hotel in San Francisco
#30 Family Hotel in San Francisco
#32 Green Hotel in San Francisco
#60 Romantic Hotel in San Francisco
Price Range (Based on Average Rates): $$$
Hotel Class:3.5 star — Hotel Abri 3.5*
Number of rooms: 91
Official Description (provided by the hotel):
Stay Vibrant. Urban style at the center of it all in San Francisco's Union Square. Ideal for both the leisure and business traveler, the newly transformed Hotel Abri is a modern day urban oasis featuring a sleek décor complemented by contemporary art and upscale amenities. The hotel's energetic vibe is delightfully balanced with a comfortable ease, offering guests a unique sensorial experience and the highest levels of hospitality and service. Hotel Abri offers personalized experiences tailored to guest's individual needs and interests, from complimentary wireless high speed Internet, DVD players and movie libraries, to a full service business center and a knowledgeable concierge program. We are a dog friendly hotel, please note that a $75 pet fee will apply. ... more   less 
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Also Known As:
Larkspur Collection San Francisco
Hotel Abri Larkspur Collection

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