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“A Fine Boutique Hotel!”
Review of Taj Campton Place

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Taj Campton Place
Ranked #4 of 230 Hotels in San Francisco
Certificate of Excellence
GreenLeadersGold level
Reviewed May 13, 2013

Found and booked this hotel in the American Express Fine Hotels & Resorts. As always I have never been disappointed. The Taj Campton is "Excellent in every way...quality of room and amenities...service from the front desk, bell hop, concierge, food service and housekeeping are superior. Honeylen, Kim, Eduardo, David and Remy made our stay worthwhile! I will definitely go back next time I'm in San Fran.

Stayed: May 2013, traveled with family
1  Thank ccrc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ashrafi M, General Manager at Taj Campton Place, responded to this reviewResponded May 15, 2013

Dear CCRC,

We want to extend our sincerest gratitude for taking the time to share your experience and to highlight all the wonderful things you enjoyed about your stay! It is very special for our staff to receive such wonderful compliments from guests; we truly appreciate you taking the time to do so. It is through such thoughtful support and feedback like yours that our staff continues to be inspired to provide impeccable service each day. We will be sure to pass along your kind remarks to Honeylen, Kim, Eduardo, David and Remy. We look forward to welcoming you back to San Francisco and calling Taj Campton Place your "home away from home" while traveling!

Warm Regards,
Ashrafi Matcheswala

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845 - 851 of 1,275 reviews

Reviewed May 7, 2013

We were pleasantly surprised when we arrived to this jewel of a hotel conveniently located in the heart of the elegant section of town, steps away from Union Square. The hotel is small in size but has every comfort available. The rooms are of a good size with very good closet space. Every need has been considered to make one's stay a very pleasant and relaxed one.
The staff is very well trained, smily, polite and ready to help. There are two dining rooms with excellent food options. One is a bistro type while the other is more formal. Either way one can't lose by eating in whichever one chooses to do so.

Room Tip: Our corner suite on the 11th floor is large, sunny and with a nice view of Union Square but our daug...
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  • Stayed: May 2013, traveled with family
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1  Thank Ines Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ashrafi_Matcheswala, General Manager at Taj Campton Place, responded to this reviewResponded December 14, 2015

Dear lines Y,

Thank you for your excellent review. We do appreciate your feedback and look forward to your future stay with us.

Warm regards

Ashrafi Matcheswala
General Manager
Taj Campton Place
Tel: 4159555532
ashrafi.matcheswala@tajhotels.com

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Reviewed April 28, 2013

This place has a very good staff and a superb restaurant that earned a Michelin star. The room was spacious and clean with excellent bedding. If you're a tourist, I wouldn't stay downtown, however. It's not a unique experience. Instead, stay in one of the lovely small hotels or Inns in Pacific Heights or nearby neighborhoods.

  • Stayed: April 2013, traveled as a couple
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1  Thank NateMcc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ashrafi M, General Manager at Taj Campton Place, responded to this reviewResponded April 30, 2013

Dear NateMcc,

Thank you for your kind words, we appreciate you taking the time to write such a nice review! We are glad you were able to dine in our Michelin Star Campton Place Restaurant, as Chef Sri and his culinary team definitely put together a mouth watering menu. We will be sure to pass along your kind words to our staff, as it is through positive feedback like your own that they continue to provide such excellent service. We look forward to welcoming you back during your next trip to San Francisco.

Regards,
Ashrafi Matcheswala

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Reviewed April 19, 2013 via mobile

My local friend reccomended this small bar and bistro. It was a little pricey, but then again I'm not used to San Franscisco. I had the specialty drink made from ginger liqueur. It tasted like medicine. It was served in a small wine glass filled to half and was priced at $17 . Ouch! I opted to have the veggie burger that was delicious . My friend had the tuna tar tar . Both entrees were served with a cone of fries. (best part).service was wonderful and the ambiance was very chic. Say yes to the fries!!!

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Thank lovesbabies
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ashrafi_Matcheswala, General Manager at Taj Campton Place, responded to this reviewResponded December 14, 2015

Dear lovesbabies,

Thank you for your excellent review. We do appreciate your feedback and look forward to your future stay with us.

Warm regards

Ashrafi Matcheswala
General Manager
Taj Campton Place
Tel: 4159555532
ashrafi.matcheswala@tajhotels.com

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Reviewed April 17, 2013

I've been to San Francisco 100 times and have stayed in many hotels, I tend to favor the best hotels and values over point systems and hotel clubs. Thus, at a very attractive low-season price, we grabbed 3 rooms for 3 nights on a business trip. At normal pricing this is a great hotel, at an attractive rate you will do no better when visiting the Bay Area. Service is at Taj standards, which means the best in the hotel industry (a few others may be as good, none much better). Centrally located with a top quality restaurant, this boutique property (only 112 rooms) was a great choice for our stay.

Room Tip: Facing the street was not noisy, an ally room can be a bit darker.
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  • Stayed: April 2013, traveled on business
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Thank KPboulder
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ashrafi M, General Manager at Taj Campton Place, responded to this reviewResponded April 23, 2013

Dear KPBoulder,

Thank you so much for your kind review! We are so delighted you chose to stay with us during your recent business trip to San Francisco. We pride ourselves on our service and appreciate your kind remarks in regards to our Taj Standards. Hopefully you were able to dine with us at Michelin Star Campton Place Restaurant, which truly is one of the best restaurants in the city. We appreciate you taking the time to share your experience with us and look forward to welcoming you back in the near future.

Warm regards,
Ashrafi Matcheswala

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Reviewed April 12, 2013

Stayed at the Taj Campton Place in San Francisco, the location is excellent in Union Square.
Boutique hotel and the rooms are excellent with Molton Brown bathroom amenities. The rooms are very big and the bathrooms are so spacious.
What is special about this hotel is the service of the Concierge and the Front Office team. Really friendly and very guest focused. Will definitely return to this hotel and recommend it.

The sound proofing though was not so good, I can hear doors closing/banging when the other guests leave their rooms.

Room Tip: If you need bottles of water and you are arriving late from a flight and the complimentary water is...
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  • Stayed: April 2013, traveled on business
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Thank SonnyAng
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ashrafi_Matcheswala, General Manager at Taj Campton Place, responded to this reviewResponded December 14, 2015

Dear SonnyAng,

Thank you for your excellent review. We do appreciate your feedback and look forward to your future stay with us.

Warm regards

Ashrafi Matcheswala
General Manager
Taj Campton Place
Tel: 4159555532
ashrafi.matcheswala@tajhotels.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 28, 2013

Small and awkwardly shaped room, extra charges for internet, no blackout curtains, noisy and housekeeping calling us despite a privacy sign - not what I would expect for the price we paid and I would certainly not go back.

  • Stayed: March 2013, traveled as a couple
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1  Thank rda_10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IvyNguyen, General Manager at Taj Campton Place, responded to this reviewResponded April 2, 2013

Dear rda_10,

We were delighted to have you with us and so sorry to read that you were not so delighted as we. I do however, thank you for taking the time to let us know of the reasons for your dissatisfaction regarding your recent stay at Taj Campton Place. It is always more pleasant to see nothing but positive notations and comments, but surely more beneficial to learn where improvement is required.

We are genuinely interested in your impressions and truly always endeavor to provide the best possible experience for all our guests. I regretted reading how we so missed the mark during your stay. In response to your remarks, the cost of your room was in relation to our occupancy and we were completely sold out on the night you were here. We are a boutique hotel and our rooms are more on the scale of small European luxury hotels. We are in the process of changing out the drapes in all our rooms and will shortly have blackout drapes throughout the hotel. We have listened to our guests and as of the first of this month, we are extending complimentary internet access throughout the hotel. Finally, there is no excuse for your having been called after you had put the “do not disturb” sign on your door and you may be sure that particular standard has been reiterated to the room attendants.

We hope you will give us another opportunity to restore your confidence in our hospitality and that we may welcome you back to Taj Campton Place the next time you come to San Francisco.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Taj Campton Place

Address: 340 Stockton St, San Francisco, CA 94108-4609
Phone Number:
Location: United States > California > San Francisco > Union Square
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#4 Luxury Hotel in San Francisco
#6 Green Hotel in San Francisco
#44 Business Hotel in San Francisco
#62 Romantic Hotel in San Francisco
Price Range: $314 - $723 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Taj Campton Place 5*
Number of rooms: 110
Official Description (provided by the hotel):
Taj Campton Place is the quintessential landmark San Francisco Hotel on Union Square. It’s located just steps away from the City’s best shopping, dining and nightlife. Award-winning Campton Place Restaurant and Bar one of the City’s most revered dining destinations. Executive Chef Srijith’s cuisine with renowned Master Sommelier Richard Dean’s wine cellar combined to create an unparalleled culinary extravaganza. Campton Place’s superb location, elegant guestrooms, extraordinary service, outstanding amenities make it San Francisco’s ideal home away from home. ... more   less 
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Also Known As:
Taj Campton Place Hotel San Francisco
Hotel Campton Place

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