We just completed another stay at the Hyatt Regency Embarcadero, three nights. We have stayed here 3-5 times a year for the last 10 years, after tiring of the Union Square crowds and panhandling. For us, it is mostly about location, plus that we can get decent room rates and maintain Hyatt platinum status together with other travels. The rooms work well for us; there are some negatives, which I will discuss later.
Location: close to the ferry building, allowing use of the Vallejo Ferry for arrival, and avoiding the $50-plus-per-day parking charge (75 Howard Street garage is a viable option, but still about $30 per day); 50 steps from the Embarcadero BART and Muni underground station entrance (e.g., N Muni to Golden Gate Park and the museums); a few more steps to the 21 bus to the opera and Davies Symphony Hall; two blocks to the 1 bus running to the top of Nob Hill and on to the Legion of Honor; the F trolley car to Fisherman’s Wharf area; two blocks to the Ferry Building and the Embarcadero for walking without traffic signals; and close to a number of the City’s best restaurants. It is more of a business and commuter crossroads than a tourist area, in comparison to Union Square.
Rooms: functional, reasonably spacious, sink faucets annoying, carpets worn and stained (needed replacing 10 years ago), at least partial views of the Bay from most rooms on the higher floors (but avoid rooms facing Drumm Street for noise and lack of any compensating view), comfortable beds and nice bedding, the mini-bars appear to have been replaced with functioning small refrigerators (a most welcome change), the flat panel TVs provide distorted (horizontally stretched non-HD) analog reproductions of a selection of local and cable channels (disgraceful) and no connections for peripherals, good work desk and chair, Internet access, in-room safe, large floor-to-ceiling window and sliding door (balconies only on the premium rooms on the north side of the building), and shower tubs with lots of water pressure and ample flow (no water conservation ethic here). Noise can be an issue anywhere in San Francisco, and this hotel is no exception. Market Street is active, the plaza adjacent to the west side of the hotel is active with events, the Embarcadero is busy, trolleys can be noisy (especially those from Milan), and the taxi whistle and street noise on the Drumm Street side are all occasional issues.
Access Issue: the hotel has deliberately blocked, with large concrete planters, a sidewalk that was designed to provide access to the main revolving entrance doors on the Drumm Street side from the Market Street side without having to cross the hotel entrance drive twice. There is a door on the Market Street side close to the elevators that is used for exiting, but is kept locked to entry. In our experience, many guests use this Market Street exit for their local excursions. Re-entry to this locked door was improved two years ago through the provision of a hotel key-activated release for the door. That release is currently broken. Because the planters now block the broad sidewalk, guests either have to detour around onto Drumm Street, cross the hotel drive exit, then find a central walkway and again cross the drive area that is often blocked by vehicles, or slip between the planter and the valet area to access the main Drumm Street entrance. The arrangement is a real issue to mobility-impaired guests, guests arriving on Market Street with luggage in tow (as we do), and a major annoyance at other times to many guests, including us.
This stay: No newspapers provided to our room; cigarette butts and bottle caps on the little balcony ledge (the window sign says $250 charge for discarding the butts there); the lack of room key access to the Market Street door an annoyance; otherwise our stay was ok.
Overall, we think the minuses of the hotel keep its popularity down such that we can get good rates much of the time (except during major conventions) and enjoy the location benefits and comfortable rooms in spite of the annoyances.
- Official Description (provided by the hotel):
- The 804-room Hyatt Regency San Francisco is the City's only luxury waterfront hotel with breathtaking bay and city views. Ideally located for business and leisure, the hotel is in the Financial District, and close to all major city attractions, and located across the street from the renovated historical Ferry Building. ... more less
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- Also Known As:
- Hyatt Regency San Francisco Hotel San Francisco
- San Francisco Hyatt Regency
- Hyatt San Francisco