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“Great Option - Glad we Booked This Hotel”

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Holiday Inn San Francisco Golden Gateway
Ranked #77 of 230 Hotels in San Francisco
Reviewed June 27, 2013

We stayed at this location for two nights while traveling to San Francisco to run the full and half marathon.

We arrived from SFO and transferred to the hotel via Pleasant Limo (town car) who provided excellent service. When we arrived we were greeted by the bellman and asked if we needed any assistance, which we politely declined. Our rooms were ready when we checked in just before 4:30 pm, and as requested on my Priority Club profile they had both of our rooms on a high floor away from the elevator. The hotel is located a half a block from streetcar which would be convenient, but we found for four travelers, taxi’s were faster and more convenient.

The front desk staff acknowledged my Priority Club Platinum status and offered each of us a welcome drink in the bar as well as delivered an airline sized liquor to each of our rooms on the first evening. When we requested a late check out so that we did not need to rush out after the marathon, they promptly asked “What time” and I asked for 2pm, trying to stick to the Priority Club offering. They promptly said “You’re a Platinum.....you can have later if you want! We asked for 3pm and were cheerfully granted that. Much nicer than many hotels that try to pull the “check the morning of departure!” Thanks Holiday Inn Golden Gateway.

The location is about 1.5 miles from the center of Union Square. The two prior years we stayed at hotels a bit closer, but this year we took the chance given the rate at this hotel was much better. We are very glad we made the decision. We felt safe walking in the area, which did not seem to have near as many homeless people as the hotels right around Union Square. Our 5am walk to the Start Line at Embarcadero felt safe though we watched ourselves just to be safe. Of course keep your eyes open and be aware of your surroundings. Union Square was a nice 25 minute walk or $8 + tip taxi ride. Fisherman’s Wharf area is about the same by taxi. The cable car to these locations is $6 per person, but takes about an hour + the time for the line. If you have never ridden the cable car….of by all means, take the time to ride it! If the cable car is a “been there done that” for you, (like it was for us) than I would say save your money, take a taxi, and get there quicker! There were either 2 or 4 of us depending on the trip, so it was always less expensive to take a cab. Hailing a cab down on Fisherman’s Wharf can be challenging, but with a bit of patience always works out.

The hotel has a gym, but given we were in town for a long run, did not even check out the gym. The hotel has an nice (and warm) outdoor pool on one of the lower level rooftops.

The lobby is welcoming and quiet. There is a gift shop on premises if you want something quick. The hotel has internet access for free and the speed seemed acceptable.

We were on corporate rate, but still received a very nice room one floor from the top. The view very nice, with further parts of the city to the left and the bay to the far right. The room was quiet and we did not experience any excessive city noises (beyond normal city noises). About all we ever heard was the occasional emergency vehicle.

The rooms were nicely decorated, and very recently remodeled. There are full width windows and comfortable updated furnishings. The desk looks out over the windows. The king sized bed was nice and the choice of soft and firm pillows as with all Holiday Inn’s is nice. The curtains did an excellent job of blocking out the light. They use a “channeled” manual roll down shade that does a phenomenal job blocking out light, probably the best of any hotel I have stayed in.

They have nice flat screen TV with sufficient channels, and the room included a work desk, plenty of plugs, a dresser, closet, and comfy chair / ottoman. The toillet, sink, shower/bath tub were in the bathroom. The bathrooms were well stocked with Bath and Body Works toiletries and were replenished daily. There were Kerug type coffee maker, ice bucket, and mini fridge. Everything was very clean. The climate control works fairly well but unfortunately you can not leave the blower motor on for white noise, on a tablet covers that! Towels and sheets were comfortable.

Across the board, the staff at this hotel was excellent. Housekeeping did an acceptable job but did not seem to read out note asking for extra towels even though we tipped them, but wrote a note thanking us for the tips. Front desk staff across the board was friendly. The staff in the bar / restaurant was friendly when we stopped in for our welcome drink. Also, the bell staff was generally willing to provide ideas for nearby food. The only time staff was a bit abrupt was one of the bellman when we asked for help getting a taxi, he was too busy to help because a tour bus was coming in. (Lots of tour busses at this hotel it seems)

There is a full restaurant in the hotel, but we usually try to eat away from the hotel. There is also a Starbucks at the end of the building. There are tons of dining options near hotel. On our first night we opted to hop down to Fisherman's w
Wharf, but all the other meals were nearby and tasty.

Though it can be nice to stay in the Union Square or Fisherman's Wharf area, all four members of our group agreed, this hotel out performed the other hotels (Nikko and Parc 55 Wyndham) that we stayed at during the previous two years. We would not hesitate to choose this hotel for a more reasonable price and the superior staff.

We would absolutely recommend this hotel. We are very happy having stayed here. Convenient to enough to all the tourist attractions as well as our race expo and start.

Room Tip: Ask for a high floor room on the city / bay side. (Away from front of hotel)
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  • Stayed: June 2013, traveled with friends
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3  Thank pcsanity
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ru P, Manager at Holiday Inn San Francisco Golden Gateway, responded to this reviewResponded July 7, 2013

Wow! Now THAT was a thorough review. Thank you for giving such a comprehensive summary of your experience. The staff will appreciate your thoughtful remarks. You are always welcome at our hotel.

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Reviewed June 23, 2013

I stayed here in May 2013. The room was nicely recently refurbished. New bed and bedding and you could tell the carpet and the bathroom was recently new also.
The room was small but the fact that everything in the room was pleasant, made up for the fact of the small size of the room.
I only got to stay for 1 night, as I was on a bus tour, but I would definitely stay here longer if I was on my own.
The hotel is right across from one of the major bus lines and the cable car also.
The hotel had free wifi which was good, and the hotel has a decent restaurant and bar with some really great food.
I would definitely recommend this hotel.

  • Stayed: May 2013, traveled solo
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Thank yetti
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ru P, Manager at Holiday Inn San Francisco Golden Gateway, responded to this reviewResponded June 25, 2013

Thank you for the positive remarks. It's great to hear that you enjoyed the new rooms, restaurant, and convenient transportation options.

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Reviewed June 23, 2013

Good location, nice rooms, close to cable car, a bit of a walk from pier 39 but can be done. Would have liked a refrigerator and some more packets of coffee and sugar, but as it was one packet did just make two cups. Breakfast a good choice of foods hot and cold, but we were on a budget and after the first day brought muffins and ate in the room.

Room Tip: we had a front room and only the air conditioning noise could be heard
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  • Stayed: June 2013, traveled as a couple
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Thank julie089
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ru P, Manager at Holiday Inn San Francisco Golden Gateway, responded to this reviewResponded June 25, 2013

We appreciate you choosing our hotel. We have refrigerators in each room and are always happy to replenish your supply of coffee, tea, and sugar. It would be a pleasure to have you back again.

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Reviewed June 20, 2013

I was here for a week in June. I asked for a room with panorama, and I got one on the 24th floor. Not only did I get a beatiful view of the city, but there was almost no noise at all.
The room felt new and was always clean, the bed was comfortable. There is free wifi (you'll have to log in every 24 hours), refrigerator, coffee machine and a safe - big enough to hold my Macbook Pro!

The staff is really friendly and helpful. The hamburger on the hotel restaurant was delicious. Btw, there are some good restaurants around, and also a Starbucks right next to the hotel.

I used to walk down the Pine street and Stockton or Powell street to get to the downtown. Avoid Tenderloin (ghetto area), especially at night; there are lots of homeless and weird people in this area. They are probably harmless, but better be safe.

Of course, you can also take the bus or the cable car (~$2 a ride or buy a MUNI pass in the hotel's gift shop).

If you walk north down the Van Ness Avenue you'll get to the beach, which is really beautiful.

All in all it was a great stay, really worth the price. I'd recommend this place to everybody coming to San Francisco.

Room Tip: Ask for rooms on the higher floors. Less noise and great panorama!
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  • Stayed: June 2013, traveled solo
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Thank NyKaroly
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ru P, Manager at Holiday Inn San Francisco Golden Gateway, responded to this reviewResponded July 7, 2013

Those new safes are great. We are excited to have them in every room. I will make sure the chef hears about your comments. Thank you for staying with us.

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Reviewed June 19, 2013

We stayed for two nights, and found the hotel okay. The cable car was around the corner. Weel sized rooms but no refrigerator. Rooms at frontside of hotel can have a problem with streetnoise during the night. Breakfast is OK. Free wifi. The bar/restaurant will do for a quick snack.

Stayed: June 2013, traveled as a couple
Thank keesva
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ru P, Manager at Holiday Inn San Francisco Golden Gateway, responded to this reviewResponded June 25, 2013

Thank you for choosing the Holiday Inn Golden Gateway. I was surprised to read your comments since we have refrigerators in each room. We would love to have the opportunity to take care of you again in the future.

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Reviewed June 16, 2013

This is our favorite place to stay in SF. It is centrally located - right near a cable car line. Parking on site with in/out privileges ($40 night). I would advise this if you have a vehicle, for street parking is scarce in this area. The rooms are all recently redone with new colors, new beds and furnishings. Very nice! Try to get a room on the "Bay Side." The view is better, although the rooms on the "City Side" overlook more of the city. Corner rooms, although a bit more pricey, are worth it if you want a good view.

Room Tip: Ask for a corner room on the "Bay side" for the best view of the bay. A corner room on th...
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  • Stayed: May 2013, traveled as a couple
    • Value
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Thank BSalazar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ru P, Manager at Holiday Inn San Francisco Golden Gateway, responded to this reviewResponded June 25, 2013

It's very kind of you to share your great experience with others. We would be honored to have you stay with us again. Thank you.

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Reviewed June 15, 2013

We stayed here for three nights in late May 2013 as part of a coach tour. Our room was on the 15th floor with great views over the city, and two very comfortable queen size beds with a choice of pillows. The last time we were in San Francisco we stayed on Fisherman's Wharf and I much preferred staying at the Golden Gateway as most of the city was in walking distance (if you are reasonably fit as the city is very hilly!). We also bought a 3 day Muni pass in the hotel gift shop for $22 which gave us unlimited use of buses, streetcars and cable cars, and I recommend this as the California street cable car stop is just round the corner from the hotel and as single journeys are $6 whatever the distance you only need a couple of return journeys to be in credit. There are lots of restaurants and coffee shops in easy walking distance, and a superb Wholefoods market across the road for milk, snacks etc. The room had a fridge and safe which were very useful. Hotel staff very friendly and everything was very clean. We didn't use the bar, restaurant or pool but others on our tour said they were of a high standard. If we are lucky enough to return to San Francisco in the future we would stay at the Golden Gateway again with no hesitation.

Stayed: May 2013, traveled as a couple
4  Thank GOJStockport_England
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ru P, Manager at Holiday Inn San Francisco Golden Gateway, responded to this reviewResponded June 16, 2013

Thank you for sharing your experience with the staff. They always enjoy hearing when all of the hard work pays off. We would welcome you back here anytime.

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Additional Information about Holiday Inn San Francisco Golden Gateway

Address: 1500 Van Ness Avenue, San Francisco, CA 94109-4606
Phone Number:
Location: United States > California > San Francisco > Nob Hill
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#77 Romantic Hotel in San Francisco
Price Range: $175 - $538 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Holiday Inn San Francisco Golden Gateway 3.5*
Number of rooms: 499
Official Description (provided by the hotel):
Take a video tour.The Holiday Inn Hotel San Francisco Golden Gateway is located in the center of San Francisco, just steps away from the historic California Cable Car turnaround. Located in lower Nob Hill, the Holiday Inn Hotel San Francisco Golden Gateway is near all major attractions: Golden Gate Bridge, Fisherman's Wharf , a few blocks from Union Square and Chinatown, and the hotel is less than 10 minutes from Moscone Convention Center and a couple blocks north of City Hall/Civic Center. The 26-story, 499 room Holiday Inn Hotel San Francisco Golden Gateway offers fantastic city and bay views. Our tastefully appointed guest rooms begin on the 6th floor of the hotel and all offer flat panel TVs and free wireless Internet access. Cafe' Marlette offers a daily buffet breakfast for quick and easy service, as well as a delicious a la carte menu. Interlude Bar & Grill is a casual bistro and sports bar, with pool tables, and large screen TVs. The Holiday Inn Hotel San Francisco Golden Gateway is the perfect location for business or pleasure in thecity by the bay. ... more   less 
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Also Known As:
Holiday Inn San Francisco Golden Gateway Hotel San Francisco
San Francisco Holiday Inn

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