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“Pleasant stay in great city”

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Holiday Inn San Francisco Golden Gateway
Ranked #76 of 228 Hotels in San Francisco
Reading, United Kingdom
Level Contributor
50 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
“Pleasant stay in great city”
Reviewed September 24, 2012

We spent the last four nights of a 3 week road trip in this hotel. Whilst it is a little way from Downtown, this hotel was perfect for our stay. Several great breakfast places close by and starbucks just next door to start the day. Swimming pool not really used as too cold and not the best location. Staff were friendly especially in the shop in the lobby. Rooms were spacious and the bathroom was clean and sizeable. Shuttle arranged to the airport was on time but a little fast on the way!

  • Stayed August 2012, traveled with family
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Sally M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Rating summary
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Traveler tips help you choose the right room.   Room tips (373)
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Staffs
Level Contributor
37 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
Reviewed September 23, 2012

Day 7 of our USA roadtrip. We arrived today in San Francisco to the Holiday Inn. The hotel is in a good location but is at the top of a hill so those who don't like to or can't walk should maybe consider another hotel. However, we found it to be brilliant. We had an upgraded room very high up with the most amazing views of Alcatraz and much more. The room was a good size and very well equipped. The hotel staff were polite, courteous and very welcoming. We found the underground carpark to be an added bonus. In terms of location Union Square is about ten minutes downhill. Fisherman's Wharf is about five minutes bus ride and the bus stops right outside the hotel. We were room only and the breakfast was expensive but there is deli about two blocks away which served coffee, croissants etc. Overall we found the Holiday Inn, Van Ness Avenue to be a fantastic hotel.

Room Tip: Ask for a room on a high floor on a corner so that you can get great views.
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  • Stayed June 2012, traveled as a couple
    • Value
    • Location
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    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank DaveJacqM
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
158 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 99 helpful votes
Reviewed September 22, 2012

Room is crowded for a king bed and bathroom small. Old wood wardrobe in the corner not able to hang up long evening gown without touching floor. The hotel is showing its age. The worst thing was the loud traffic noise - I'm sure the windows are single pane. In this day and age the noise in the rooms is unacceptable as windows are capable of blocking out sound. Disappointing and will look for alternative next time

  • Stayed September 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Philip D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Holiday Inn San Francisco Golden Gateway, responded to this review, October 8, 2012
Dear Philip D,

Thank you for writing a review about your recent stay with us. We work diligently to ensure our facilities are well maintained and we try our hardest to provide not just good value, but comfortable, clean and friendly accommodations. I would like to offer a sincere apology for the inconvenience the outside noise had caused you and regret that you were not satisfied with the room you received. I have taken note of your valuable comments and will use these to monitor and improve the quality and services we offer for to our guests.

Though I would prefer you had a better experience at our hotel, I would like to thank you for sharing your thoughts and I hope you will give us the opportunity to serve you again in the future.

Sincerely,

Jaime W
Case Manager
IHGCare
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Manchester, United Kingdom
Level Contributor
68 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed September 22, 2012

This is my third stay at this hotel. It is adjacent to the cable car stop on California St , and as it is the terminus for the line there is no problem with queues as with the lines from Fishermans Wharf area. Great view towards the bay if you are on the front and views over Nob Hill from the back of the hotel. Front can be noisy from the traffic and beware the rooms next to the lift shafts as there is a constant hum from the elevators. Buy a MUNI ticket from the gift shop for unlimited travel across San Francisco- helpful staff. Have never eaten in the hotel as there are a number of inexpensive restaurants and cafes on Polk St to the rear of the hotel , would especially recommend the Village cafe for breakfast. One thing to be aware of is the vagrants who seem to hang out in this area.

Room Tip: avoid room ending 06-09 , they are next to the lift shaft
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  • Stayed September 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank willow20
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Belfast N Ireland
Level Contributor
16 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed September 21, 2012

Spent a couple of nights here as part of a group. The rooms were clean and tidy except for the first one. The toilet cistern hummed constantly and even though a plumber tried to fix it the noise was unacceptable. The Hotel changed the room to an equivalent without a problem. The location is very good, near to cable cars and lots of cafes and restaurants. Make sure you get a Passport day pass for the buses, trams and cable cars. Save lots of money that way. Reception could have a bit of a queue as they did seem a bit slow.

Room Tip: The ice making machines are in the corridors and could be noisy.
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  • Stayed September 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Spruceni
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tolland, Connecticut
Level Contributor
188 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
Reviewed September 19, 2012

I've stayed here several times on business. The first time the staff asked me upon arrival if I had stayed with them before. When I said no, they provided me with a local area map and also a restaurant sheet with the names, types, telephone numbers and cost for all the ones in the neighborhood, plus a mini-map where they were located. Front desk staff on every trip have been very nice. Rooms are large, well appointed and clean. The beds are very comfortable. I have been on higher floor and enjoyed the view. The bar and restaurant are worth going to. Nice pool in the back of the hotel. I would definitely stay here again, even with my family. Do try to take a walk up to Chile Pies & Ice Cream at 1801 Mcallister. Almost anything is good. I tried a pie shake - WOW! Certainly try to hit Golden Gate Park also. The location isn't the best, but walking and public transportation can very quickly eliminate this as an issue.

Room Tip: Tell them you want a view to the north or east-toward downtown and certainly the highest floor you c...
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  • Stayed September 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank RADARSHE
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
United Kingdom
Level Contributor
38 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed September 16, 2012 via mobile

Location is brill - right on the california cable car line meaning getting around is easy.
Room was lovely, big windows overlooking the city. Spotlessly clean. Bit noisy in corridor at times but i guess it depends who is staying near you!
Staff friendly and v helpful both at reception and gift shop. We were able to buy a 3 day public transport card for $21 in gift shop which was a bargin considering a one way tram ride was 6!
Free safe at reception.
Have to swipe room key in lift to access guest levels which we thought was a great idea 4 security reassurance!
V happy with hotel and location!

  • Stayed September 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank JLI323
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Holiday Inn San Francisco Golden Gateway

Property: Holiday Inn San Francisco Golden Gateway
Address: 1500 Van Ness Avenue, San Francisco, CA 94109-4606
Phone Number:
Location: United States > California > San Francisco > Nob Hill
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#77 Romantic Hotel in San Francisco
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Holiday Inn San Francisco Golden Gateway 3.5*
Number of rooms: 499
Official Description (provided by the hotel):
Take a video tour.The Holiday Inn Hotel San Francisco Golden Gateway is located in the center of San Francisco, just steps away from the historic California Cable Car turnaround. Located in lower Nob Hill, the Holiday Inn Hotel San Francisco Golden Gateway is near all major attractions: Golden Gate Bridge, Fisherman's Wharf , a few blocks from Union Square and Chinatown, and the hotel is less than 10 minutes from Moscone Convention Center and a couple blocks north of City Hall/Civic Center. The 26-story, 499 room Holiday Inn Hotel San Francisco Golden Gateway offers fantastic city and bay views. Our tastefully appointed guest rooms begin on the 6th floor of the hotel and all offer flat panel TVs and free wireless Internet access. Cafe' Marlette offers a daily buffet breakfast for quick and easy service, as well as a delicious a la carte menu. Interlude Bar & Grill is a casual bistro and sports bar, with pool tables, and large screen TVs. The Holiday Inn Hotel San Francisco Golden Gateway is the perfect location for business or pleasure in thecity by the bay. ... more   less 
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Also Known As:
Holiday Inn San Francisco Golden Gateway Hotel San Francisco
San Francisco Holiday Inn

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