Arrived after a marathon 16 hour journey with our family of 5 to be told we had been booked onto a king room- that is, 1 bed for 5 people (despite the booking clearly indicating 2 adults and 3 children would be in our party). A 2 double bed room was finally found but my son still had to sleep on the floor on a mound of pillows. Not really what I expect for $305. The hotel manager reasoned that this was because we had booked through another booking agent (?) I'm not sure who is really at fault here, but it wasn't a great start to our holiday. On the plus side the room was pleasant and clean with comfortable beds, and the location was great.
The staff didn't seem too interested in helping us out with our shuttle transfers either, a fairly easy task I would have thought, and in the end we sorted it out ourselves with a single phone call.
In summary, a nice enough hotel, just don't expect to be treated like royalty.
- Official Description (provided by the hotel):
- For business travel or San Francisco, California vacations, Holiday Inn San Francisco Fisherman s Wharf hotel welcomes you to the Bay City. When searching for top San Francisco hotels near Fisherman s Wharf, stay in comfort at our full-service San Francisco lodging. Walk to attractions including Pier 39, Alcatraz, Bay Cruise ferries and Ghirardelli Square. Hop on a cable car outside our hotel to visit Union Square, Financial District, Moscone Convention Center, Chinatown and AT&T Ballpark. After exploring the area, retreat to our San Francisco, California hotel to unwind in a room appointed with high-speed Internet access, in-room games and pay-per-view movies. For dining, enjoy a meal at the 24-hour Denny s or head to our Bristol Bar & Grill for a tantalizing meal and a drink. Additional on-site amenities include: laundry facilities, fitness center, an outdoor heated pool with sundeck and secure parking is available for $43 per day. Reserve your stay at our hotel in San Francisco, CA to be greeted with attentive service and superb accommodations in an unmatched locale. For spectacular savings, book a San Francisco travel package or hotel deal. ... more less
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- Also Known As:
- Holiday Inn San Francisco Fishermans Wharf Hotel San Francisco
- San Francisco Holiday Inn