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“Hotel was Clean & Comfortable with Great Location!”

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Holiday Inn San Francisco Fishermans Wharf
Ranked #91 of 227 Hotels in San Francisco
GreenLeadersBronze level
Troy, OH
Level Contributor
61 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
“Hotel was Clean & Comfortable with Great Location!”
4 of 5 bubbles Reviewed September 23, 2013

We visited Holiday Inn Fishermans Wharf two weeks ago and stayed for two nights. We were 1 block from Fishermans Wharfs and about 7 blocks from Pier 39. We walked to most destinations, but San Francisco bus lines, cable cars, and street cars ran all around the hotel, making access to China Town and others a breeze! The hotel had a 24 hour Dennys restaurant attached, but with the many other dining options just outside of the hotel entrance, we ate elsewhere. Our room was clean but dated. Security was good, but there were warnings not to open you room door to strangers under any circumstances, so there must be some issues going on. We took a shuttle to and from the hotel, but they did have limited fee based parking available.

If in the area again, we would stay here due to its super convenient location. One fantastic find was to purchase a 3-day pass on the San Francisco Municipal Transit System for $22 - this gave us unlimited rides on the bus, streetcar, or cable car - what a deal considering a single-segment cable car ride is $6.

  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Biggs73
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
stephen l, Front Office Manager at Holiday Inn San Francisco Fishermans Wharf, responded to this review, September 24, 2013
Thank you for staying with us at the Holiday Inn Fisherman Wharf San Francisco Biggs73 and you are correct, our location is really convenient in which we are close to a lot of sight seeing places. Thank you also for the feedback to other guests about the 3day pass. We are glad to have you stayed with us and hope to see you again next time in San Francisco.

Thank you
Holiday Inn Fisherman Wharf San Francisco Management Team
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3,609 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
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New Brunswick
Level Contributor
86 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 112 helpful votes
4 of 5 bubbles Reviewed September 23, 2013

Still recovering from a large time difference and a fantastic (surprisingly fantastic) week in San Francisco. My husband and I won tickets for anywhere Air Canada flies in North American including the Caribbean, Mexico and Hawaii. I of course thought I would be jetting past California and off to the islands. That ultimately was not on my husbands itinerary and since I get my own way most often this time I caved grudgingly and we (he) set sights on the west coast.. somewhere not too hot. So after some research we found that Sept was the best time to visit San Francisco, less fog, cooler temps and sunny days. Research paid off, we had all of that great weather. Booking a hotel was a challenge.. very expensive in San Franc.. similar to NYC. Expect to pay between 250-350 per night (ouch). We chose holiday inn express for two reasons, 1. because we are priority club members and 2. because it offered close proximity and an included breakfast. When we arrived we were met at the desk by the ever smiling and very accommodating Ady.. she was wonderful, friendly and very helpful. The hotel is well used, turnover is incredible. Huge bus loads seemed to be arriving daily. Upon check in we realized that we were in perhaps some trouble as the street noise was ridiculous with protestors using bull horns at a property across the street. Ady suggested we take a room at the back of the hotel to avoid the noise... our first night we spent in a small room with a king size bed. The room had a nice updated bathroom, room itself small with a courtyard view of only other rooms. The TV was older and not one of the new flat screens one would expect in a room at this price. Also limited channels. Our second night we moved to what we hoped would be a larger room with two double beds.. should have stayed in room one. Room 2 had a smaller bathroom, not as new. Again we had no view to speak of. Beds could use an upgrade as mattress quality for one or two nights isn't' overly important but when staying for a long term it does become a concern for anyone with back or arthritic problems.

Now the good news :) The hotel is clean as a whistle, we had no noise whatsoever. The only thing we ever heard was a room door across the hall shutting now and then. There was lots of hot water and the room was made up each day. The breakfast is average, but there was lots of everything and there were many eating each day. My only suggestion to the management is to brighten that area up. It is morning and feels like midnight in the restaurant, very dim lighting. Some natural light if available dependent on time of year.. if not more overhead lighting for a more cheerful environment. We ate each morning between 7-7:30 and great selection during that time. Our location was the kicker, we were five minutes to Fisherman's Wharf, two blocks from our tour company bus stop and there is a Walgreens and Safeway 2 minutes away. Ghirardelli Chocolate Factory 3 minutes up the street on North Point. And only a few minutes from the fun western chain In and Out Burger and cable car stop. Lots of great restaurants close by.
Any questions we had were answered by knowledgeable and courteous staff, the cleaning staff on our floor (3rd) were very kind and happy folk. We didn't use the pool, it was on the cool side our first several days. We spent 8 nights at this property. I wish the management could do some upgrades, something to brighten the rooms, newer TV's and mini fridges would be great.

If you are like us "total newbies" to San Francisco, with no idea about anything.. please write to me and I will try to help you with what learned and discoveries we made. I will say I would never accept to pay this amount for this type of hotel in Eastern Canada where we live, nor would I in many cities in the US. Comparably to NYC it was about on par. San Francisco was tourist central so the hotels are able to dictate price. Having said that, I would stay at this property again, because really we weren't in the room a lot. It was an excellent location and the staff were excellent. The shuttle to the airport was efficient and much less expensive than our cab ride when we arrived.

The only other issue I have is that I booked this property in January 2013. At the time I booked I put it on my husbands credit card. The booking confirmation said that our room was 100% non refundable. My husband pays the bills so I assumed the charge came in January and the room was paid. At one point we decided to change plans and not take the holiday.. then I reviewed the reservation again and confirmed it was 100% non refundable. When we arrived I realized our room had not been charged, (miscommunication between spouses) and also and most importantly we could have cancelled at any time. So buyer beware if you are unsure if your payment, deposit is refundable or non be sure to check directly with the property. I felt this was false information and a bit of a tactic. This also happened with a day trip we took to Napa.

At any rate, hotel was paid - great location - request for extra pillows during online reservation honored at check in time, a cold bottle of water offered at check in with a sweet little bag of sample products. Excellent location, good breakfast meal with lots of variety, fresh fruit and very good coffee. And most importantly good staff.

Thank you Holiday Inn Express for a fantastic 8 days in beautiful San Francisco!

Room Tip: I would ask for a room with some type of view other than a center courtyard. Keeping in mind if noi...
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  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Go4itNewBrunswick
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
stephen l, Front Office Manager at Holiday Inn San Francisco Fishermans Wharf, responded to this review, September 24, 2013
Hi Go4itNewBrunswick, thank you for staying with us at the Holiday Inn Express Fisherman Wharf San Francisco and thank you for the detail feedback you had while you were staying with us. We will make sure Ady received the compliment she deserve and the we are glad that to have Ady working us as well. We will be undergoing renovation at the end of this year so the TV issue, lighting issue at the breakfast area will be all fixed at once. Hope this will invite you back as a returning visit to see our changes when you come to San Francisco next time. Thank you for your stay with us the past 8 days and have a nice day.

Holiday Inn Express Management Team
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Camden, Australia
Level Contributor
25 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 bubbles Reviewed September 21, 2013 via mobile

My husband and I just recently Sept 18th stayed at the Holiday Inn on the Columbus side. Rooms were ok comfortable beds although there was no block out curtain only a sheer one which was a little uncomfortable. Shower pressure ok, had worse. Overall the staff were great anything we needed they helped out with, location could not be better with bus, tram and cable car minutes away. I used points to stay here so can not comment on the price. Would stay here again and recommend to others!

  • Stayed September 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank meic86
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
stephen l, Front Office Manager at Holiday Inn San Francisco Fishermans Wharf, responded to this review, September 22, 2013
Thank you for staying with us at the Holiday Inn Fisherman Wharf San Francisco meic86 and thank you for your great feedback regarding your stay with us. We will look into the curtain and our shower pressure. Also we were glad that our staff and they were able to assist you. Thank you for recommending our hotel to others and we look forward to seeing you next time when you are in San Francisco.

Holiday Inn Fisherman Wharf Management Team
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Bonita Springs, Florida
Level Contributor
104 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
2 of 5 bubbles Reviewed September 21, 2013

We stayed here because of it's location. With Fisherman's Wharf just down the street about 100 yards. The hotel room was smallish but very clean and comfortable. Food at the lounge was very good, especially the rib special. The staff was real friendly and courteous. All in all just about what you expect from a Holiday Inn.

  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Bill F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
stephen l, Front Office Manager at Holiday Inn San Francisco Fishermans Wharf, responded to this review, September 23, 2013
Hi Bill F and thank you for staying with us at the Holiday Inn Fisherman Wharf San Francisco. Our location is great as we are in Fisherman Wharf and we are glad that you like our rib special and our friendly and courteous staff. We will make sure we keep our high level of standard and always aiming to getting better. Hope to see you again next time in San Francisco.

Thank you
Holiday Inn Fisherman Wharf Management Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Travelers are raving about these San Francisco hotels

Merseyside, United Kingdom
Level Contributor
57 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
4 of 5 bubbles Reviewed September 21, 2013

We stayed three nights at this hotel in August and the location is excellent. I was surprised how big our room actually was. It was very clean and had all the amenities that we needed, iron, ironing board and coffee machine. Even the hairdryer was really powerful, I don't usually use hotel hairdryers as I think you could blow harder than some! There were plenty of plugs to charge phones and cameras. The staff were really polite and I cannot fault the cleanliness. It is a very short walk to Fisherman's Wharf and coming back to the hotel of an evening from the Wharf was an especially nice walk. The hotel is on a main road and I did think it was going to be noisy but our room was exceptionally quiet. Breakfast was basic and very busy and served on paper plates but you have to remember that it is included in the room rate. My husband actually went down and brought it up to the room - there are trays available and lids for the tea and coffee. You get what you pay for with this hotel and I think some people just complain for the most silliest reasons sometimes - like the person who complained that there was 'no view of anything'. You are in a city centre hotel which is ideally situated for all the sights and views you need!!

  • Stayed August 2013, traveled as a couple
    • Location
Helpful?
Thank p999hug
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JamesSanFrancisco, Manager at Holiday Inn San Francisco Fishermans Wharf, responded to this review, September 24, 2013
Dear p999hug,

Thank you very much for the wonderful feedback on your recent visit with us. I am very happy to hear that you had a wonderful experience while visiting San Francisco and staying with us. Your comments and compliments will be shared with the staff and Management of the hotel.

Please continue to keep us in mind when looking for a place to stay in San Francisco. Please feel free to contact the hotel with any additional comments. You can either ask for me or the Manager on Duty.

Thank you,
Report response as inappropriate
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Sutton Coldfield, United Kingdom
Level Contributor
44 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 bubbles Reviewed September 21, 2013

The hotel isn't amazing but the location definitely makes up for it. We stayed there for 3 nights and literally only went back to the hotel to sleep and change. It's so easy to get to everything from fishermans wharf. Hotel parking was $40 a night but it was cheaper to park in the multi story across the road which came in at $90 for the 3 nights, much cheaper!

  • Stayed August 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank danware
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
stephen l, Front Office Manager at Holiday Inn San Francisco Fishermans Wharf, responded to this review, September 22, 2013
Thank you for staying with us at the Holiday Inn Fisherman Wharf San Francisco danware and our hotel location is really great. We are close to pier 39 and a lot of sightseeing places are within walking distance as well. Hope to see you again in San Francisco.

Holiday Inn Fisherman Wharf Management Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn San Francisco Fishermans Wharf

Property: Holiday Inn San Francisco Fishermans Wharf
Address: 1300 Columbus Avenue, San Francisco, CA 94133-1328
Phone Number:
Location: United States > California > San Francisco > Fisherman’s Wharf
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#62 Green Hotel in San Francisco
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Holiday Inn San Francisco Fishermans Wharf 3.5*
Number of rooms: 585
Official Description (provided by the hotel):
For business travel or San Francisco, California vacations, Holiday Inn San Francisco Fisherman s Wharf hotel welcomes you to the Bay City. When searching for top San Francisco hotels near Fisherman s Wharf, stay in comfort at our full-service San Francisco lodging. Walk to attractions including Pier 39, Alcatraz, Bay Cruise ferries and Ghirardelli Square. Hop on a cable car outside our hotel to visit Union Square, Financial District, Moscone Convention Center, Chinatown and AT&T Ballpark. After exploring the area, retreat to our San Francisco, California hotel to unwind in a room appointed with high-speed Internet access, in-room games and pay-per-view movies. For dining, enjoy a meal at the 24-hour Denny s or head to our Bristol Bar & Grill for a tantalizing meal and a drink. Additional on-site amenities include: laundry facilities, fitness center, an outdoor heated pool with sundeck and secure parking is available for $43 per day. Reserve your stay at our hotel in San Francisco, CA to be greeted with attentive service and superb accommodations in an unmatched locale. For spectacular savings, book a San Francisco travel package or hotel deal. ... more   less 
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Also Known As:
Holiday Inn San Francisco Fishermans Wharf Hotel San Francisco
San Francisco Holiday Inn

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