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“Great location, so-so hotel”

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Hilton San Francisco Financial District
Ranked #68 of 227 Hotels in San Francisco
Certificate of Excellence
GreenLeadersBronze level
Duluth, Minnesota
Level Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Great location, so-so hotel”
Reviewed August 19, 2007

Some reviews have mentioned the pool on the roof - it is closed. There were rust stains on some bathroom fixtures, and the bathroom had no fan. The staff were spotty; some seemed very professional, and some seemed like they were working a Burger King counter. The elevators are incredibly slow - this is something I had never considered in a hotel, but they are THAT SLOW.

But the location is the best in the city.

  • Liked — Location
  • Disliked — Elevators
  • Stayed August 2007, traveled as a couple
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
Thank Obelix_WY
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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3,464 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (709)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Hungarian first
  • Italian first
  • Japanese first
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English first
Antibes, France
Level Contributor
169 reviews
89 hotel reviews
common_n_hotel_reviews_1bd8 114 helpful votes
Reviewed August 14, 2007

Not necessarily an obvious choice for tourists but we very much enjoyed our stay at the Hilton Financial District. Location is good in the middle of China Town, within walking distance to Little Italy and close enough to the main attractions. Room had a superb view on the Bay (Alcatraz, Coit Tower, Bay Bridge, etc.). Amenities were good, certainly up to the standards of Hilton. We did not need any particular assistance from the staff, so can't really comment, but the hotel seemed to be operating well.
Overall, I would certainly recommend it.

  • Liked — The view
  • Stayed July 2006, traveled as a couple
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Business service (e.g., internet access)
Helpful?
1 Thank pjeanne
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CT
Level Contributor
21 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed August 13, 2007

We booked this hotel on hotwire.com for under $100, definitely great for the money. The room was pretty luxurious and had a great view of the bay. The only annoying part of the hotel was the elevators. There were 4 elevators and there were always long lines in the lobby to go up and it took a long time to get down. (Maybe it was a busy weekend or maybe one elevator was not working?)
Location was pretty good. It is right on the edge of Chinatown -nice to visit for a little while. The walk to Fisherman's Wharf / piers is probably 1.5 miles - it gets a little long after you do it a few times. The bus goes by the front of the hotel and is $1.50, or a cab is about $8 to get to the waterfront area.

Hotel staff was great !! Very helpful on all fronts

We didn't eat at the hotel restaurant, but it looked nice. The coffee shop in the lobby was convenient. When leaving the hotel: convenience stores to the left, Chinese food straight, Italian food and American food to the right.

There was some construction going on at the hotel but it never bothered me.

  • Stayed August 2007, traveled as a couple
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
Thank williamtraveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dallas, Tx
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed August 11, 2007

We visited San Francisco for the first time as a family during the first week of August. We booked this Hilton through Hotwire, but I was already interested in staying there because the 'candid' photos of the hotel room views on Trip Advisor looked great, and the location looked convenient to the areas we wanted to visit. So I was pleased when the 'blind' selection through Hotwire was this Hilton.

After reading a bit more and thinking about it, I was a little worried about the the size of the room for our family, which includes two young teens. I called the reservations desk at the hotel to inquire about upgrading to a larger room, and was able to do so for an additional fee. I spoke several times to the front desk and reservations prior to my stay and received excellent service.

The hotel room did not disappoint. As many have stated here, the views (at least on the bay side) are SPECTACULAR. The city views I think are good too - but not as good. The decor in our room was also very nice (4 star in my opinion), very nice bathroom, and clean. For us the upgrade was well worth it. We even had dinner in our room on evening (take-out from Tommaso's down the street) in order to enjoy the view.

Our room was a larger room on the 25th floor, with a King bed and pull out queen sofa bed. We also had a kitchenette with a sink and fridge that we used a lot. The bathroom was large, with a nice walk in shower - no tub.

We did not eat at the hotel other than the 'club floor' continental breakfast and hors d'oeuvres served on the 26th floor (the bfast was a little better than your typical Hampton Inn continental breakfast). We used the breakfast every morning because it was free and convenient. We thought about eating at '750', but there are too many other good options in the area.

The location is very good given it's close walking location to Chinatown, Union Square, North Beach, Coit Tower and Embarcadero/Ferry Building. The entrance of the hotel faces Chinatown, the other side of the hotel faces the Financial District, 2 blocks down is North Beach. The most convenient cable car line is California St, a few blocks away.

There were always a lot of people on the streets around the hotel, so I felt safe walking around there at all times. There are a few blocks towards North Beach that have a couple of 'x-rated' clubs. Those blocks are easily avoided (if so desired).

My only complaints with the hotel were that the front desk and concierge could be very difficult to reach by phone from the hotel. I think they could actually use a second full time concierge. The other complaint was the management of the driveway in front. It is totally out of control and was blocked for extended periods. If you are driving at all (we rented cars for trips out of the city), I would recommend stopping on the street rather than pulling in the drive and getting stuck. The elevators can be very busy, and be prepared for a quick draw of your room card necessary to access all floors.

**I highly recommend anyone planning a trip to SF visit the Forum page which is very active and helpful.

A must for Saturdays is a stroll down to The Embarcadero and Ferry Building then down to the Wharf. It is a great time for a family. Many other suggestions are on the Forum.

  • Liked — Views, Rooms, Forgot to mention Great Work Out Room!
  • Disliked — Driveway Traffice Control
  • Stayed August 2007, traveled with family
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
2 Thank NomadDad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
vancouver
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed August 11, 2007

Extremely professional, courteous staff. Excellent location, incredible bedding, great food in the restaurant. A wonderful stay.

  • Liked — the bed
  • Disliked — nothing
  • Stayed August 2007, traveled as a couple
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
Thank yorkVancouver
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
USA
Level Contributor
34 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
Reviewed August 8, 2007

This is a really great hotel.

First the view was spectacular--Coit Tower in the foreground, Alcatrez to the left and the slopes of Russian Hill and Nob Hill to the left. To the right is the bay and the Ferries. In the distance rise the mountains. Simply fantastic!

(These were "bay view" rooms. Obviously not all rooms had this view.)

The location was also wonderful. Chinatown is in front of the hotel. North Beach starts just to the right and Market Street and the Financial District are just to the left. Behind you is the Embarcaderro.

The room and hotel decor is very stylish and modern, giving this rather large hotel the feel of a smaller upscale boutique hotel. The rooms are not large, but are thoughtfully laid out so that they feel quite comfortable and have very nice work space and bathrooms. Loved the flat screen TV's and the sliding door to the bathroom.

The staff was fine, but I didn't have any food or room service.

I really enjoyed my stay there--too bad it was for one night only.

  • Liked — Location, decor and view from Bay View rooms!
  • Disliked — I only stayed one night!
  • Stayed August 2007, traveled on business
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
1 Thank Middle_Aged_Man
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ardrossan, Scotland
2 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed August 3, 2007

We stayed at this hotel from July 14th for a week. The hotel has completely been modernised and is very very shiny and new. The style is very modern and very hip. We had booked directly with the hotel and had booked a bay view room. Upon checking in however there were no bay view rooms avaiiable and the girl on reception asked us to wait while she checked with her manager, on returning she came back to say she had managed to get us a room on the top floor of the hotel which she said would have views of the bay.

We were aprehensive until we got to the room. It was amazing!!! It was huge very modern and get this had French doors leading to a balcony and patio with the most amaxing view of the coit tower and the entire San Francisco Bay. It completely took our breath away. The room itself was spectacular in its decoration fit and finish, 32 inch wall mounted t.v, marble bathroom and an incredibly comfortable bed with lovely clean bed linen. We even had complimentary bath robes...

Our stay was really incredible and the service from the staff was fantastic, very attentive and just what you would expect from a Hilton. We would stay at this hotel in a minute and could not reccommend it highly enough to anyone.

Location wise its only a 10 minute walk from Union Square and 20 mins from the wharf..

  • Liked — Totally brand new
  • Stayed July 2007, traveled as a couple
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
2 Thank frankandalisonm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hilton San Francisco Financial District

Property: Hilton San Francisco Financial District
Address: 750 Kearny Street, San Francisco, CA 94108-1860
Phone Number:
Location: United States > California > San Francisco > Financial District
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Wheelchair access
Hotel Style:
#15 Spa Hotel in San Francisco
#39 Luxury Hotel in San Francisco
#53 Business Hotel in San Francisco
#57 Romantic Hotel in San Francisco
#57 Green Hotel in San Francisco
#58 Family Hotel in San Francisco
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hilton San Francisco Financial District 4*
Number of rooms: 543
Official Description (provided by the hotel):
The Hilton San Francisco Financial District soars 27 stories, offering stunning panoramic views of the city skyline and San Francisco Bay. Located in the historic center of the city, the hotel sits at the crossroads of the Financial District, Chinatown, North Beach and Nob Hill. You are just steps away from San Francisco's most popular attractions such as Alcatraz, Union Square, Fisherman's Wharf, Coit Tower, and Lombard Street. ... more   less 
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Also Known As:
Hilton San Francisco Financial District Hotel San Francisco
Hilton Hotel San Francisco
San Francisco Hilton

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