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“Very Nice hotel”

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Holiday Inn Civic Center (San Francisco)
Ranked #122 of 227 Hotels in San Francisco
Rancho Cordova, California
Level Contributor
161 reviews
93 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
“Very Nice hotel”
5 of 5 bubbles Reviewed August 15, 2013

We are here for 2 nights. we got in and check in was easy. Got to our room and it was nice. WE did not have a fridge, even though there is a spot for one. We did have a balcony. I love balconies. Not a great view, but we could still open the door and step outside. The lobby is very nice, clean and pretty. There is a restaurant in the lobby, we did not try it, there is a full bar and the menu does look good.
the hotel is right by market street, so buses and walking is great. It is a noisy, but you are in the heart of San Francisco, so you have to expect that.
If we are in this area again, yes we would stay here again.

  • Stayed August 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank leahtots
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HolidayInn_SFCC, Administrative Assistant at Holiday Inn Civic Center (San Francisco), responded to this review, August 19, 2013
Thank you - it is a great compliment to receive a five star review from a guest! Every room has its own private balcony at Holiday Inn Civic Center and we are pleased you enjoyed the access to outside. Should you stay with us again, we highly recommend our restaurant, 50onEight, as we just introduced a brand new menu! We appreciate you taking the time to rate our hotel and we would be honored to welcome you back as a guest.

Jessica Vertiz
Holiday Inn San Francisco Civic Center
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,142 reviews from our community

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Rating summary
  • Sleep Quality
    3.5 of 5 bubbles
  • Location
    3 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (154)
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Loenen aan de Vecht, The Netherlands
Level Contributor
29 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 bubbles Reviewed August 13, 2013

good location near Market street. Friendly staff, clean rooms. No fridge in the room. We stayed on the floor where the swimmingpool was so we had slidingdoor in the back and could even sit outside on the roof. Small swimmingpool. Parking garage at the hotel. We like to walk so we walked to Fisherman's Wharf which took us about 40 minutes with a steep hill in the beginning. Lots of homeless people around the hotel, they are somtimes loud but they don't bother you. Not far to walk to the beginning of the cable car!

  • Stayed July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Gwendolyn2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HolidayInn_SFCC, Administrative Assistant at Holiday Inn Civic Center (San Francisco), responded to this review, August 14, 2013
Holiday Inn Civic Center is pleased you enjoyed our location, friendly staff, and clean guest rooms. We do offer the option of having a refrigerator available in a guest room for an additional charge – just let Guest Services know you would like one and they will arrange it for you. Parking is limited in a big city such as San Francisco, but we gladly offer a secure parking facility with 24 hour in-and-out privileges to our valued guests. Thank you for submitting a review for our hotel and we greatly appreciate you choosing to stay at Holiday Inn Civic Center.
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Oak Park, California
Level Contributor
105 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
4 of 5 bubbles Reviewed August 10, 2013 via mobile

Stayed on the eleventh floor and our balcony door didn't keep any noise out. The door would close but wouldn't seal shut causing all the noise to come into the room. Homeless are everywhere but it is downtown San Francisco. Not a bad location. Centrally located. Room service had odd hours which made lunch a pain to have to walk to one of three places to eat in the area. Not the best place to walk around with your kids. Overall, it wasn't bad, if Phish play at Bill Graham I would stay again because its right around the corner. Otherwise, I will look for better location and value.

  • Stayed August 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Bubble_Toes75
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HolidayInn_SFCC, Administrative Assistant at Holiday Inn Civic Center (San Francisco), responded to this review, August 13, 2013
We are pleased you found our location to be so central. Our hotel is within a few blocks vicinity to many major San Francisco venues including the Bill Graham Civic Auditorium, The Warfield, Orpheum Theater, etc. which makes catching that late night entertainment a breeze. There are many dining options within walking distance and our staff would be more than happy to offer suggestions. We apologize if there was a concern with your balcony door. If you could please inform us as to which guest room you had, we can take immediate action to ensure it seals properly. Thank you for your review and we hope you will give us another opportunity to serve you as a guest.

Jessica Vertiz
Holiday Inn San Francisco Civic Center
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Makati
Level Contributor
56 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
3 of 5 bubbles Reviewed August 10, 2013

Have stayed in this hotel a few times over the last 10 years because of its location but it was really dated and worse for wear and tear. That has changed dramatically with its renovation. Do not get me wrong it is not beautiful or anything special but it is comfortable. The lobby is welcoming as is the small bar. The restaurant/buffet area is clean. The rooms are average but pretty comfortable. The staff are friendly. My biggest complaint is the in room coffee makers provided make a poor cup of coffee. Because of that I had to get dressed and walk to Starbucks just 1 block away twice a day. The hotel is much better than it was and I would stay there again without hesitation.

  • Stayed August 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank DanntheMan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HolidayInn_SFCC, Administrative Assistant at Holiday Inn Civic Center (San Francisco), responded to this review, August 12, 2013
We are pleased to hear our continuous efforts to renovate our property are appreciated by such a loyal guest. Location, comfort, and cleanliness are at the top of most travelers’ lists for preferred attributes of a hotel and we are happy we have been able to provide this experience for you over the years. We also offer room service in which our in-house restaurant may brew you a fresh cup of coffee and deliver it directly to your door so that you may enjoy it in the comfort of your guest room. Thank you for your continued business and your review. We look forward to having you stay at Holiday Inn Civic Center as a valued guest.

Jessica Vertiz
Holiday Inn San Francisco Civic Center
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Manila, Philippines
Level Contributor
47 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
3 of 5 bubbles Reviewed August 9, 2013

A simple but clean & comfortable hotel. We stayed here last July 4 to 6. Our room though not that spacious has 2 queen sized bed and a sofa bed good for 2. A coffee maker and a bar and a complimentary bottled water for the whole duration of our stay. Location was good and price was reasonable. Front desk staff was not that friendly and a bit rude but their doorman was courteous and helpful.

  • Stayed July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank maan24
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HolidayInn_SFCC, Administrative Assistant at Holiday Inn Civic Center (San Francisco), responded to this review, August 12, 2013
Thank you for your review. Bringing value to our guests is what we strive for and so it is great to hear you found the rate to be reasonable. We do have many additional sleeping accommodations to suit our guests’ needs – a sofa bed may be available in a guest room as well as roll away beds to sleep extra people. We apologize if you did not receive consistent welcoming service as it is not reflective of our standard and will communicate this experience with our staff. Holiday Inn Civic Center appreciates your feedback and we hope to have another chance to welcome you back to San Francisco.

Jessica Vertiz
Holiday Inn San Francisco Civic Center
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ottawa, Canada
Level Contributor
2 reviews
3 of 5 bubbles Reviewed August 8, 2013

This is a great hotel with very reasonable rates, especially for walking access to the main shopping parts of San Fran and Union Square, etc. But the overnight parking fee is $42 and that is extremely overpriced.

  • Stayed July 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank DavidGourlay
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HolidayInn_SFCC, Administrative Assistant at Holiday Inn Civic Center (San Francisco), responded to this review, August 9, 2013
It brings us great joy to receive feedback that a guest felt our room rates are reasonable. We always seek to bring value to those staying with us and affordable guest room rates, especially in a big city such as San Francisco, can greatly impact the quality of a trip. We regret if you found our parking rate to be an unexpected expense. We do understand that parking is an additional cost consideration throughout the city of San Francisco being that there is limited space, but we do our best to provide the most value to our guests. Our parking facility is secure, permits 24 hour access, and allows in-and-out privileges. Many other local parking facilities enforce limited operating hours and/or no in-and-out benefits, but depending upon your needs with car access they may be a considerable option. Thank you for your feedback and we hope to welcome you back as a guest again soon.

Jessica Vertiz
Holiday Inn San Francisco Civic Center
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sao Paulo, SP
Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 bubbles Reviewed August 7, 2013

An average hotel: average structure, average service, average staff, average rooms ... - in fact, a little poor. The location and access to the hotel is good, at least it was not too expensive. The city was crowded in the period and I have stayed there due to lack of better options. If there is availability in another hotel of the same category, choose another, otherwise I'll already tell what will be your experience: average.

  • Stayed June 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Thiago C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HolidayInn_SFCC, Administrative Assistant at Holiday Inn Civic Center (San Francisco), responded to this review, August 9, 2013
We apologize if you felt our property did not meet your expectations. We appreciate your comments and would inquire as to how our hotel may have brought about more value to your experience should you want to give us more details in a direct message. Holiday Inn San Francisco Civic Center holds every guest experience as a reflection of the effectiveness of our hospitality and listens to all feedback in our continuous efforts towards furthering guest satisfaction.

Jessica Vertiz
Holiday Inn San Francisco Civic Center
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Holiday Inn Civic Center (San Francisco)

Property: Holiday Inn Civic Center (San Francisco)
Address: 50 8th St, San Francisco, CA 94103-1409
Phone Number:
Location: United States > California > San Francisco > SoMa
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #122 of 227 Hotels in San Francisco
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Holiday Inn Civic Center (San Francisco) 3.5*
Number of rooms: 388
Official Description (provided by the hotel):
The Holiday Inn Civic Center Hotel is a full service hotel located in the San Francisco Performing Arts and Government District. Our hotel location is just steps from City Hall, Orpheum Theater, San Francisco Opera and Ballet, Davies Symphony Hall and Asian Art Museum. Guests at the Holiday Inn Civic Center Hotel San Francisco will enjoy our complimentary Wireless Internet access throughout the hotel, free HBO, outdoor heated pool and sundeck, fitness center, and on site laundry facilities. Drinks and dining are available at the 50onEighth Restaurant/Lounge. Major Credit Cards are required at check in. Indoor parking offered for $37 plus tax per day if driving in from either the San Francisco SFO or Oakland OAK airports or if traveling through the Bay Area and exploring the California Pacific Coast by car. Antique trolley cars provide convenient transportation to nearby Union Square, Chinatown, Moscone Convention Center, Fisherman s Wharf and Pier 39 attractions. Or catch the subway to the AT&T Ballpark, home to the San Francisco Giants baseball team. With our 100% customer satisfaction, we look forward to welcoming you to the Holiday Inn Civic Center Hotel. We hope to be your home away from home each and every time you visit the San Francisco Bay Area. ... more   less 
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Also Known As:
Holiday Inn Civic Center (San Francisco) Hotel San Francisco
Holiday Inn San Francisco
San Francisco Holiday Inn

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