Hotel was recommended by a friend who understands our tastes in hotels. Booked through bookit for a special rate. The woman who checked us in reminded us in a condescending manner that we booked through bookit and could ONLY have one double bed. We knew that. It was just my husband and I. The room was adequate, very clean and fresh, nicely furnished with all the amenities we expect. Unfortunately the view was of rubble. Didn't really matter to us because we spend very little time in our room. And I wouldn't have mentioned it if chekcing in wasn't a little embarrassing because of the woman's innecessary remarks. If you must depend on the concierge then you may very well be in trouble. The one concierge who was on duty while we visited (April 18, 2013) was absolutely awful. Being our first visit to San Francisco, we had questions. He appeared very annoyed anytime we had to approach him. The evening concierge was much friendlier but neither offered any additional information like in other hotels. On the day we checked out, we laughed as we talked about asking the concierge for some last minute information. This was our lucky day! The concierge who was on duty, had been on vacation. He was truly the professional! Not only did he answer our questions, but gave us such detailed information about heading to Napa and visiting Napa...our next destination. Guess what? This concierge actually had maps to share! His expertise and professionalism has convinced us to return to the hotel.
- Official Description (provided by the hotel):
- The Handlery Union Square Hotel is located in the heart of San Francisco's Union Square, within walking distance of world class shops, the Moscone Center, and the Powell Street cable car line. All 377 rooms feature wireless Internet access, mini refrigerators, and in-room safes. Enjoy traditional accommodations in the Historic Section or luxurious, oversized rooms in the Premier Section. The hotel features on site valet parking, an outdoor heated pool, sauna, and fitness room. ... more less
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- Also Known As:
- Handlery Union Square San Francisco
- Hotel Handlery Union Square
- Handlery Hotel San Francisco