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“Got Bedbugs? Great Highway Inn Does!” 1 of 5 bubbles
Review of Rodeway Inn & Suites San Francisco

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Rodeway Inn & Suites San Francisco
Ranked #159 of 227 Hotels in San Francisco
Oroville, CA
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
“Got Bedbugs? Great Highway Inn Does!”
1 of 5 bubbles Reviewed February 2, 2006

GOT BEDBUGS? Great Highway Inn does!

This was by far the worst hotel room we have ever stayed in. Yes, there really were bedbugs in the bed (along with someone else's hair). I thought at first the "bug" was a baby roach, but took it to a local pest control office and had them identify it. Can you imagine my horror when they said "bedbug"?

After I saw the pictures on the website, I wish I had taken photos in our room. Room 216 looked nothing like the photos on the site.
The furnishing were old and dingy. The room was extremely cold when we arrived. We turned on the baseboard heater and waited for it to get warm. And we waited .....and waited. It took five hours before we could actually take our coats off.
The furnishing were sparse at best. There was the requisite bed, lamps and dresser (with goo stuck to the bottom of the drawer). As a bonus, there was a small refrigerator. However, there was no ironing board, iron, coffee pot or clock. But there was free parking and the room was large.
The bathroom was newer and did have a tub/shower. The water pressure was virtually nonexistent.
Once we finally got warm and went to sleep, our neighbors had a lover's quarrel and were screaming from the balcony at 4 am. I realize this could happen anywhere, but it just made a bad night worse. And then we found the bedbug. What a way to start a new day!
I would discopurage anyone from staying here under any circumstances-unless maybe you brought your own bug bombs, vacuum, bedding, etc.


  • Stayed February 2006, traveled on business
    • 1 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
18 Thank Hattie-El
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, assistant manager at Rodeway Inn & Suites San Francisco, responded to this review, May 30, 2006
In response to "Got Bed Bugs" review, we are sorry this reviewer did not have a good stay at Great Highway Inn. We are appreciative that she informed the front desk of the situation in her room. This was the first ever report of bed bugs in over fifty years of accommodating guests. We are happy to report the problem was contained to only that room. In working with our Pest Control Company and keeping that room out of service for over a month we have remedied the problem. There are no Bed Bugs at Great Highway Inn.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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108 reviews from our community

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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    3 of 5 bubbles
  • Rooms
    3 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (26)
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English first
Las Vegas, NV
2 reviews
common_n_hotel_reviews_1bd8 49 helpful votes
1 of 5 bubbles Reviewed October 10, 2002

There's nothing great about the "'Great' Highway Inn" in San Francisco.
I would strongly discourage anyone from staying there. Reasons why:


1. I had a room on the second floor. Great view, as it is by the ocean,
however the hotel DOESN'T HAVE AN ELEVATOR. Gee, that makes a lot of
sense since it has three floors. If you're staying on the third floor,
hopefully you're traveling light, as there is no one to help you with
your bags.


2. While San Francisco usually has a rather temperate climate, I was
there in October, which is the hottest month for SF. Also, the time I
was there, it was unusually warm with the temperature reaching the
early 90s. That still isn't too bad, but if you throw in 80% humidity,
you can pretty much cut the air with a knife. Why am I mentioning this?
Because the Great Highway Inn DOESN'T HAVE AIR CONDITIONING. I guess it
was built in the middle ages.


3. To put it nicely, the management is not the friendliest (or the most
competent). My mother tried calling me and she was put on hold for
10-15 minutes, then hung up on. Then, when she called back, they
supposedly rang my room. I was definitely by the phone the time she
called, and it never rang (they rang the wrong room).


4. It's not in the best part of town. There isn't really a lobby. To
check in, you have to go to a window and have the man (who speaks
really poor English) unlock the door to let you into this closet-sized
lobby. Needless to say, you don't get the most welcome and secure
feeling when you check in.


5. It's expensive for what you get. It's over $100 a night and this is
definitely overpriced for what you get for your hard-earned money.


In conclusion, DO NOT stay at the "Great" Highway Inn. It's definitely
not worth the price (even if they reduced it by half) and it's doesn't
seem like the safest area. However, if you enjoy using the stairmaster
& sauna at your local gym, then by all means, check it out.

Helpful?
45 Thank Cody C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Rodeway Inn & Suites San Francisco

Property: Rodeway Inn & Suites San Francisco
Address: 1234 Great Hwy, At Lincoln Blvd, San Francisco, CA 94122-1062 (Formerly Great Highway Motor Inn)
Phone Number:
Location: United States > California > San Francisco
Amenities:
Beach Free Breakfast Free Parking Children Activities (Kid / Family Friendly) Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
Ranked #159 of 227 Hotels in San Francisco
Price Range (Based on Average Rates): $$
Hotel Class:2 star — Rodeway Inn & Suites San Francisco 2*
Number of rooms: 54
Reservation Options:
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Also Known As:
Great Highway Motor Hotel San Francisco
Great Highway Hotel
Great Highway Motel

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