We stayed here while my husband was at a conference and we couldn't have been happier with the location and staff. All of the concierges were fantastic as were the staff in the Regency Club lounge. Outside of Asia, I have yet to see a club that surpasses this one. The food was terrific (and based on how long people were hanging out around the dinner hour, we weren't the only ones who made it into dinner!) and the staff truly exceptional. My only complaint was how dated the guestrooms were. Not dirty or worn but still in need of updating. But the staff was SO good that I am still giving it 4 stars. The management can rightly be proud of their staff - reading other reviews I see that lots of people agree with me - the staff makes this hotel!
- Official Description (provided by the hotel):
- Located in the heart of the city, the newly renovated Grand Hyatt is steps away form World Premier Shopping, cable cars, Chinatown, the Convention Center. Guests at Grand Hyatt enjoy exquisite comfort & amenities including a complimentary Fitness Center, daily newspapers, free internet access at OneUP restaurant and lobby area and the ultimate sleep experience in a "Grand Bed". ... more less
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- Also Known As:
- Grand Hyatt San Francisco Hotel San Francisco
- San Francisco Grand Hyatt
- Hyatt San Francisco
- San Francisco Hyatt