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Reviewed November 12, 2017 via mobile

Enjoyed our stay here while at a conference. Room very comfortable with the latest technology including being able to stream my Netflix shows live to the room tv! Close to lots of great shots, restaurants and attractions. Great customer service.

Stayed: November 2017, traveled as a couple
Thank msschark
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 12, 2017

  • Stayed: November 2017, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hyatt Hotels
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
HyattSF_Manager, Manager at Grand Hyatt San Francisco, responded to this reviewResponded November 14, 2017

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed November 12, 2017

  • Stayed: November 2017, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hyatt Hotels
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Reviewed November 11, 2017 via mobile

We enjoyed our stay here. The bed was great and the roller blinds were good. The foot sensors by the bed were handy at night as the blinds make the room pitch black. Elevators are fast and the wifi is very quick. Only negatives was the slight gap under the door so we could hear the ice machine nearby at all hours, and our shower pressure was not ideal. We didn’t eat there, $32 per person for a buffet breakfast is not cool. Great location and lovely staff.

Stayed: November 2017, traveled as a couple
Thank lisstravelsalot
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 9, 2017

We booked a harbour view room which was on the 30th floor. Great views but known for the foggy city it was often hard to enjoy the views. The room had two double beds but for the price I think two queens would be more realistic.. Location was fantastic and perfect to enjoy restaurants and shopping. We travelled with our 10 year old and great room service for kids if after a long day they are fussy. Rooms were clean and big big tv in the room was nice. I would definitely stay here again and would recommend to everyone. I used the concierge and they were very helpful with sightseeing tips. We enjoyed looking at the pumpkin carvings made by the staff for Halloween. Thanks for a wonderful stay.

Stayed: October 2017
Thank Spicey012
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HyattSF_Manager, Manager at Grand Hyatt San Francisco, responded to this reviewResponded November 13, 2017

Thank you for your review. The annual pumpkin carvings contest is a popular event among our teams, we are glad you and your family enjoyed it! Sounds like the hotel location is perfect for your visit and it is great to hear everyone had a fun time exploring and shopping. Your kind words is much appreciated. Please come back and see us again in the future!

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