I last stayed at this hotel in 2004 and at the time remembered being impressed by the location. Well the location has not changed but apparently neither has anything else in the hotel. While the hotel was clean, overall it has a worn appearance and is in need of renovation. As one reviewer noted this is more like a three star hotel than five star. The carpets are worn as are the rooms, I expected a little more from a Hyatt. The fact that they wanted to charge an outrageous sum for wifi access did not help. Will probably go elsewhere next time.
- Room Service