First of all, be aware that this hotel does not have parking. In fact, you have two choices: valet ($45/night) or public parking ($35/night). I wish I had known this before booking.
With that said, the hotel itself was very clean, amenities felt new, and the staff was superb! From the moment we arrived, the staff was super helpful and cordial from the bell man to the restaurant staff. We had dinner at the Grandview Restaurant on the 36th floor, and felt pampered by the service (even though we had a very messy 10-month-old with us). The next morning, they let me stop by their buffet and pick up some pastries to bring up to the my room (for a very reasonable price). The staff even went out of their way to help me with my baby and stroller.
The location was excellent... just a block away from Macy's and in the center of Union Square. I'm glad the hotel was kid-friendly after all. Downside - Wifi was $9.99, and of course lack of parking. Overall, I felt like everything was clean in the room, had a decent view (and we were only on the 5th floor), and didn't have any problems.
- Official Description (provided by the hotel):
- Located in the heart of the city, the newly renovated Grand Hyatt is steps away form World Premier Shopping, cable cars, Chinatown, the Convention Center. Guests at Grand Hyatt enjoy exquisite comfort & amenities including a complimentary Fitness Center, daily newspapers, free internet access at OneUP restaurant and lobby area and the ultimate sleep experience in a "Grand Bed". ... more less
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- Also Known As:
- Grand Hyatt San Francisco Hotel San Francisco
- San Francisco Grand Hyatt
- Hyatt San Francisco
- San Francisco Hyatt