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“Great location, but”

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Grand Hyatt San Francisco
Ranked #37 of 230 Hotels in San Francisco
Certificate of Excellence
GreenLeadersSilver level
Reviewed March 19, 2008

The grand hyatt is a hotel located right in front of Union Square, where all shops, restaurants are. The location is perfect, you can walk to chinatown, the cablecar is one block away and macys, bloomingdales, apple, etc are around the corner.
The hotel was once a 5 star, now the rooms seem old, though spacious (king room has more space than 2 queen bed room)the bathroom is really old, ugly, but clean.
200 dolar a night, was not very cheap, but the other hotels in this location, Marriott, Four Seasons are much more expensive and luxorious, of course.
Breakfast is ridiculous, it cost 16-20 dollars, depending on what you eat, but the buffet is so small, you could easily go to a starbucks (in front of the hotel) or macys to have a coffe and some pastries.
garage is extremely expensive, about 50 dollars/day.

  • Stayed: February 2008, traveled on business
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2  Thank ale_esteves
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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3,984 - 3,990 of 4,883 reviews

Reviewed March 18, 2008

Staff very friendly and helpful from the front desk to doormen to the concierge. Doormen were always opening the door for my party and the concierge offered several excellent restaurant

Conventiently located near the cable car line and a short walk from the convention center.

Room -- Bed was comfortable but lighting could be better. Closet door was broken. The whole hotel needs some remodeling.

Excellent view from the restaurant on the top floor.

Exercise room is one of the best I've experienced in a hotel. Even had headphones for you to plug into the equipment!

  • Stayed: March 2008, traveled on business
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2  Thank amberms
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 17, 2008

I stayed on the 17th floor from March 11-March 14, 2008. This hotel is excellent. The front desk staff is fast and nice. Bell staff is on top of things. The room was perfect, very clean and even had a safe! Bed slept very well and the view was excellent. It is a little pricey but it is in the center of the action. Highly recommend for the business traveler.

Stayed: March 2008
2  Thank NashvilleTNGuy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 14, 2008

We have stayed here twice for 4 nights and 8 nights in the last 2 years. We upgraed to a suite using hyatt points and the room was very nice with a great view. We got a rollaway and there was plenty of room for the four of us. The bed in the main room was a very comfortable king bed. The location is perfect. We can take the cable car down to fisherman's wharf as needed, walk to the ferry building, and get theater tickets at half price at Union Square.

  • Stayed: March 2008, traveled with family
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2  Thank mannaham
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 7, 2008

After reading a few TA reviews, I was a bit apprehensive about staying 3 nights at this hotel. However, I needn't have worried. It was an excellent choice.

The location was perfect (everything within walking distance), the staff was extremely helpful and friendly, the rooms were very good (not 5* perfect but near enough) and the bed was amazingly comfortable. The concierge was also so helpful at finding excellent local restaurants (which also happened to be really cheap).

I would recommend starting off the day having the buffet breakfast (about $25) on the top floor. The views of the city, harbour, golden gate bridge and alcatraz are stunning. If you don't want breakfast just pop in for a drink or a sit down. I wouldn't hesitate to stay here again.

Stayed: March 2008
4  Thank LondonTealady
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 1, 2008

This is a great hotel. My top criteria for selecting a hotel is the quality of the beds. The beds at this hotel are amongst the best. The rooms are very clean and everything is top quality. My only complaint would be the room did not have sufficient lighting. Outside of that, this is an excellent hotel.

  • Stayed: February 2008, traveled on business
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2  Thank travelingengr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 29, 2008

We stay at many Hyatt Hotels. We felt their guest rooms need renovations. Lobby seems outdated and need for a soft renovations to update decor.

Staff was very friendly and the concierce desk was very helpful.

  • Stayed: February 2008, traveled with family
    • Value
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    • Check in / front desk
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    • Cleanliness
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    • Business service (e.g., internet access)
1  Thank marievColumbusOhio
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Grand Hyatt San Francisco

Address: 345 Stockton Street, San Francisco, CA 94108-4694
Phone Number:
Location: United States > California > San Francisco > Union Square
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#18 Business Hotel in San Francisco
#20 Family Hotel in San Francisco
#23 Romantic Hotel in San Francisco
#24 Luxury Hotel in San Francisco
#28 Green Hotel in San Francisco
Price Range: $166 - $633 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Grand Hyatt San Francisco 4*
Number of rooms: 660
Official Description (provided by the hotel):
Located in the heart of the city, the newly renovated Grand Hyatt is steps away form World Premier Shopping, cable cars, Chinatown, the Convention Center. Guests at Grand Hyatt enjoy exquisite comfort & amenities including a complimentary Fitness Center, daily newspapers, free internet access at OneUP restaurant and lobby area and the ultimate sleep experience in a "Grand Bed". ... more   less 
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Also Known As:
Grand Hyatt San Francisco Hotel San Francisco
San Francisco Grand Hyatt
Hyatt San Francisco
San Francisco Hyatt

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