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“Comfortable downtown hotel”

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Galleria Park Hotel
Ranked #35 of 228 Hotels in San Francisco
Certificate of Excellence
GreenLeadersSilver level
South Lyon, Michigan
Level Contributor
30 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
“Comfortable downtown hotel”
Reviewed February 28, 2014 via mobile

On our anniversary trip we were upgraded to a 1 bedroom suite with corner city views. No problem with noise at all. Very clean, nice outdoor walkway, close to Union square and we were able to walk or take city transportation everywhere.

Stayed August 2013
Helpful?
2 Thank 77pe77
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,965 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (403)
Date | Rating
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English first
Los Angeles, California
1 review
Reviewed February 28, 2014

This hotel is run by the same group that operates Ventana in Big Sur, so you expect great service...and we got it. If you don't have a car, this hotel is in a great location. A block and a half from BART (so you can get to the hotel straight from the airport), a few blocks from the cable cars. a few blocks from Chinatown, and a few blocks from some of the best food in town. Service from the staff could not have been better. Add a happy hour every afternoon with free wine (all you can drink), and it adds up to a very relaxing and wonderful stay.

Room Tip: Book an inside room. Very, very quiet.
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  • Stayed February 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Richard B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Francisco, California
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed February 25, 2014

I got a room for two from Hotel Tonight. The bed was unacceptable small - I'm guessing it was a twin size. Perhaps this was because the room was so small they couldn't fit anything bigger in the room. On the plus side location is convenient to many popular spots.

  • Stayed January 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank John S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KatieHara, Manager at Galleria Park Hotel, responded to this review, April 5, 2014
Dear JohnS -
Thank you for taking the time to review us and tell us about your stay. I am sorry that you were disappointed in the room you received during your stay. As Hotel Tonight is a last minute booking site, the rooms that can be booked on the site are our base room model with a Full size bed. This bed size is 54" by 75", making it just a few inches narrower than a Queen. If we have alternate room types available we are happy to discuss possible upgrade options when you come to check in. If this wasn't offered to you, we were most likely sold out of the other rooms when you arrived. Again, I am sorry that you found the room uncomfortable for you and your guest.
Warmest regards,
Katie Hara, AGM
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
24 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed February 25, 2014

The Galleria met all our expectations. The hotel staff was helpful and friendly. Location is great, easy walk to Union Square, BART, south of Market, North Beach, Chinatown, and even Fisherman's Wharf. Cable car and busses just a few minutes walk away and area has lots of restaurants for any meal. Belden Place restaurants (in the alley) just a few minutes walk.
Our room was pretty small and the bathroom was tight but this was not a surprise since we already knew that the rooms/bathroom were small. The rooms/bathroom and entire hotel design and decor is very attractive. Because of this, the room didn't feel as small as it is and shower in bathroom was very good which overcomes small space. We had an interior room so it was extremely quiet and peaceful as was the entire hotel.
The late afternoon wine reception is a nice touch as well as small walking track on 3rd FL. wifi worked very well. The cost is not cheap or expensive by San Fran standards. Would definitely stay here again.

Room Tip: Interior and higher floor rooms quieter
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  • Stayed February 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank 477bradp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
northern california
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed February 24, 2014 via mobile

We were a group with 5 rooms, there for a long weekend to celebrate my mother's 80th birthday. The staff took her under their collective wing and treated her like a queen, with wine and balloons in her room and a special dessert on the last night. Most of us had a welcome note and small bottle of wine in our rooms, as well.

Best things:
Lovely JDV hotel in a great location.
Friendly, accommodating staff.
Rooms are nicely decorated including interesting art, comfortable bed, good bathroom and amenities.
Nice coffee and tea in the morning. Unfortunately, we missed the wine hour.

One not so good thing:
When booking on-line, I chose a "parking special" which was the same price as a different special. The hotel website was a bit dicey that day as my confirmation did not indicate the parking special, and although I checked a couple of times that it was the same price as the confirmation I got, I was a bit worried what would happen at check-in. Sure enough, I was unable to prove the "parking special" price and therefore paid the daily rate in the garage. Still, the room rate was a good one... Should have checked with reservations when I was doubtful - live and learn.

Thanks again, Galleria Park. We'll be back!

Stayed February 2014, traveled with family
Helpful?
Thank kayakk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Maryland
Level Contributor
68 reviews
68 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
Reviewed February 22, 2014

So far, this is my favorite hotel in San Francisco. The location is very convenient, just a couple of blocks from a BART station. The rooms are very comfortable and relaxing. It's hard to put my finger on the exact reason, but it has something to do with the way the rooms are furnished that makes them more relaxing than a typical hotel. The wifi is good and is free. And the hotel staff is very helpful and accommodating.

Two slight nits that don't affect my rating: The rooms I've stayed in have only had a shower, rather than a bathtub. And rooms facing the interior courtyard are quieter than rooms facing the street.

Stayed February 2014, traveled on business
Helpful?
Thank a_traveler54
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KatieHara, Manager at Galleria Park Hotel, responded to this review, April 5, 2014
Dear a_traveler54 -
Thank you for telling us about your recent stay! We are honored to be your favorite hotel in SF! We are proud to offer some of the fastest free WiFi to our guests at 3MBps and I'm glad you enjoyed this service. While most of our guest rooms offer a shower only, we do have a few that have a tub and shower combo. If you would like a tub, we are happy to note your preference when you reserve your room and do our best to make that available for you at check in. Again, thank you for sharing your feedback with us. We hope to welcome you back home to the Galleria Park soon!
- Katie Hara, AGM
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Pleasant Hill, California
1 review
Reviewed February 18, 2014

My husband and I stayed at galleria park for a few days between Christmas and the New Year. We had such great memories staying here. We were next to union square and shops, short walk from the ferry building and nice restourants. Zachary gave us suggestions on where to eat, shop and explore. The rooms were clean and the staff was very friendly, helpful and accommodating. Zackary, the concierge host, made us dinner reservation and recommended great places to visit. He was eager to help and pleasant to have a conversation with.
We also really enjoyed complimentary wine. All around best experience, so much so that we spent valentines day there too!!!!

  • Stayed December 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank CalSali
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Galleria Park Hotel

Property: Galleria Park Hotel
Address: 191 Sutter Street, San Francisco, CA 94104-4595
Phone Number:
Location: United States > California > San Francisco > Financial District
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#11 Family Hotel in San Francisco
#13 Business Hotel in San Francisco
#23 Luxury Hotel in San Francisco
#27 Green Hotel in San Francisco
#28 Romantic Hotel in San Francisco
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Galleria Park Hotel 4*
Number of rooms: 177
Official Description (provided by the hotel):
Conveniently located in the heart of San Francisco, Galleria Park gives you easy access to everything the Bay Area has to offer to its visitors. The hotel is located with easy access to the Bay Area's central transit systems of BART, MUNI and the fabled cable cars. Within blocks are Union Square, Chinatown, the Financial District, Moscone Convention Center, and several world-class museums. The hotel is just steps away from world-class shopping destinations in Union Square--an area that is definitely a tribute to the power of shopping. Saks Fifth Avenue, Neiman Marcus, Barneys New York, Gump's and a very substantial Macy's are right on the Union Square. The venerable Bullock and Jones and Tiffany and Co. are within walking distance, as is the nine-story Westfield San Francisco Shopping Centre with its three-level Nordstrom and Bloomingdale's. It is also a center for exclusive couture and high fashion, with boutiques dedicated to Betsey Johnson, Kate Spade, Herve Leger, Karen Miller, and Michael Kors. Post Street, which is a block away from Galleria Park is where the high-end stores are located including Ralph Lauren, Ferragamo, Juicy Couture, Tory Burch, Ferrari and Porsche clothing stores. ... more   less 
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Also Known As:
Galleria Park, a Joie De Vivre Hotel Hotel San Francisco
Galleria Park San Francisco
Galleria Park Hotel San Francisco

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