We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
$25 Amazon.com Gift Card Get yours when you book a hotel on TripAdvisor and review your stay!

“great location” 4 of 5 stars
Review of Comfort Inn by the Bay

Best prices for -
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Comfort Inn by the Bay
Ranked #107 of 235 Hotels in San Francisco
Level Contributor
31 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“great location”
4 of 5 stars Reviewed July 22, 2014

When I booked this place I thought "its kind of far from downtown" but to my surprise it was a great location. The rooms were clean, staff very helpful, breakfast good. The lady at the desk was extremely helpful when our ride to the airport was late, she made a special call and all was taken care of. The bus station is a couple minutes walk and we were minutes from Fisherman's Wharf. Not far from the hotel were some great restaurants. Would stay again.

  • Stayed June 2014, traveled with family
    • 3 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Service
Helpful?
Thank Karen S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

1,022 reviews from our community

Traveler rating
    169
    451
    269
    83
    50
See reviews for
274
346
42
62
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (214)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Milton, Canada
Level Contributor
55 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
4 of 5 stars Reviewed July 20, 2014

Rooms are clean, quiet and quite large. The complementary breakfast was excellent and there were lots of options. The room had a safe but no microwave or fridge. The location of this hotel is excellent. It is only a short drive to many attractions. Walk out the front door and you can walk to the waterfront, Fisherman's Wharf or Russian Hill.

My only complaint is that parking is an extra charge of $26 a night. Also be advised that the elevator does not go to the parking garage so be sure to drop you luggage off at the front door or you will be lugging it up multiple flights of stairs to get to the lobby.

  • Stayed May 2014, traveled with friends
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank ChaosAngel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alberta
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed July 8, 2014

We stayed here last week for three nights. Beds were very comfortable. The breakfast was very good though wish these hotels would have real brown bread. Plenty of room for everyone to sit. The hotel is a ten minute walk downhill to the Fisherman's Wharf and is close to the bus to Chinatown/Union Square. Front desk staff were pleasant and helpful. I would recommend this hotel.

Stayed July 2014, traveled as a couple
Helpful?
4 Thank RockymtnsAlberta
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Auckland
Level Contributor
65 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed July 8, 2014

This was the second time I had visited this hotel and once more found it very good - I love the location as it is a quick walk to the water front and within easy reach of a bus stop for both the city buses and also the hop-on-hop-off bus.

The staff as always were great, the breakfast was good and plentiful.

All in all highly recommended

Room Tip: Ask for the higher levels and a view
See more room tips
  • Stayed May 2014, traveled with friends
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Service
Helpful?
1 Thank mariposaw
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tampa, Florida
Level Contributor
14 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed July 7, 2014

My family and I stayed here last night, we stayed in their Accessible one bedroom suite and it was AMAZING! Very spacious and lives up to it's name and description. Only problem/snag....we came back to the hotel after they lock the two entrance doors and to get in need to be buzzed in. Great idea and makes me feel very safe staying here....also they have a slightly lax guard. I say lax, because either he was just getting back from break as coincidently we were getting to the power-wheelchair accessible door or this hotel doesn't know laws and use common sense to be blunt.
The door with the intercom and I think camera is the door that has stairs leading up to it. The door that has in stairs and is wheelchair accessible gets locked after a certain time and a sign placed on it to go to the other door. Luckily, my wife could walk to the other door to be able to get in and open the door I can use with my walker-transporter. The hotel staff and most especially the "security guard" and I use that loosely was obvious to what was happening.
At any rate, we were able to safely and securely get into the hotel and our room for the night. When checking out this morning, my wife let the front desk know again to hopefully have a few more people report incident to Management.....before a dangerous situation occurs.
But, again overall great location and amenities.

Room Tip: Read description and reviews.
See more room tips
  • Stayed July 2014, traveled with family
    • 4 of 5 stars
      Value
    • 3 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank Jerry P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Oakville, Canada
Level Contributor
15 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
2 of 5 stars Reviewed July 6, 2014

My mom and I spent two horrible nights at this hotel.

The receptionist at the help desk was VERY VERY rude to us when we arrived first night. We were extremely tired and coming straight ahead from the airport and instead of getting some cheerful faces we got shocked with this brown lady at the night shift. Every time we ask a question about attractions in the city she would stare at us and answer the question in a very low tune; when we asked her to kindly repeat what she was saying she would give us another stare!!!!
The 2nd night a Philipino Help desk was very courteous and cheerful and replaced our room with a better one; we loved our night that day.

Generally, the location is a big PLUS here. Pretty much close to everything. 20 mins from downtown. Breakfast is just BAD EXPIRED STUFF especially yogurts. Bedding were a nightmare for reals despite the renovated rooms. Scratches on walls here and there and some other funny stuff..

Very Overrated!!!!!!!
Don't stay here unless you're forced to..

  • Stayed December 2013, traveled with family
    • 1 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 2 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 2 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
Thank Mohamad87
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michael K, General Manager at Comfort Inn by the Bay, responded to this review, July 7, 2014
I'm very sorry to hear that your stay was not up to your expectations the first night, however it was encouraging that you noted you enjoyed the rest of your stay. I will personally look into the front desk staff attitude at the desk. Thank you for your comments and we hope that the next time you visit the city you would give us another chance.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Travelers are raving about these San Francisco hotels

Stockton, California
Level Contributor
14 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed July 5, 2014

This was a really great hotel experience for our family. Everyone enjoyed the stay. Our rooms were in fantastic bay view and Golden Gate view locations. The hot and cold breakfast was plentiful and delish. The decor was clean, modern, and the room had everything we needed ; writing table, chair, plenty of super comfortable pillows and an immaculate bathroom. The staff was very accommodating and knowledgeable. A super subway sandwich store is located right across the street.

There were only two down-sides in my opinion : 1) No room light switch when you walk into the room ...you have to hold the door open so you can see inside, then walk in the room and fumble around to turn on a light on the desk while its kinda dark and 2) the underground parking layout is a design failure. Unless you have a SmartCar, negotiating the tight turns in there is challenging ; the charge is $ 26 for parking. But having said that, we plan on staying here again. Did I mention its close to the piers and Fisherman's Wharf ?

Room Tip: Get the highest room available.....the better view is worth it. Or ask for a room with a view of the...
See more room tips
  • Stayed July 2014, traveled with family
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank vbernsd_12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michael K, General Manager at Comfort Inn by the Bay, responded to this review, July 7, 2014
I would like to thank you for recently taking time out of your day to write a review of our hotel. Your review helps other guests to choose where they would like to stay when in the San Francisco area. Our entire staff is dedicated in providing quality service to each of our guests. Our breakfast staff is always improving on the way that they ensure our guests start their day off right with personal attention. Again thank you for taking the time to fill out a review and yes you can't beat our location!!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these San Francisco hotels
Russian Hill
da Vinci Villa
da Vinci Villa
#83 of 235 in San Francisco
4.0 of 5 stars 856 reviews
Fisherman’s Wharf
Holiday Inn Express Hotel & Suites San Francisco Fisherman's Wharf
Fisherman’s Wharf
The Wharf Inn
The Wharf Inn
#126 of 235 in San Francisco
3.5 of 5 stars 688 reviews
Show Prices
Show Prices
Show Prices
Fisherman’s Wharf
Holiday Inn San Francisco Fishermans Wharf
Fisherman’s Wharf
BEST WESTERN PLUS The Tuscan
BEST WESTERN PLUS The Tuscan
#31 of 235 in San Francisco
4.5 of 5 stars 3,785 reviews
Marina District
Redwood Inn
Redwood Inn
#142 of 235 in San Francisco
4.0 of 5 stars 429 reviews
Show Prices
Show Prices
Show Prices

Been to Comfort Inn by the Bay? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Comfort Inn by the Bay

Property: Comfort Inn by the Bay
Address: 2775 Van Ness Avenue, San Francisco, CA 94109-1497
Phone Number:
Location: United States > California > San Francisco > Marina District
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Wheelchair access
Hotel Style:
Ranked #107 of 235 Hotels in San Francisco
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Comfort Inn by the Bay 3*
Number of rooms: 138
Official Description (provided by the hotel):
The Comfort Inn® By the Bay is conveniently located off U.S. 101, near Fisherman's Wharf, the San Francisco Marina Yacht Harbor, Fort Mason Center, Union Street and Lombard Street, the World's Crookedest Street. This San Francisco, CA hotel is close to popular attractions, including AT&T Park, the Golden Gate Bridge, San Francisco Chinatown and the San Francisco Civic Center Plaza. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com, Priceline, Hotwire, Odigeo, Cheap Tickets, Orbitz, Choice Hotels and Travelocity so you can book your Comfort Inn by the Bay reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Comfort Inn By The Bay Hotel San Francisco
Comfort Inn San Francisco
Comfort Inn Bay San Francisco
San Francisco Comfort Inn

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing