We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Great staff, comfy beds, central location”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 10 more sites!
Hotel Carlton, a Joie de Vivre hotel
Ranked #45 of 231 Hotels in San Francisco
Certificate of Excellence
GreenLeadersPlatinum level
Reviewed January 23, 2013

The safff is very helpful and they greet you every time you enter the lobby. Excellent beds, although the room was a bit cold. You could hear some street noise, but it's in the city and expected. A $2 bus rides takes you to Fisherman's Wharf and other sites. You can ride the tram back to Union Square and walk six short blocks to the hotel.

An excellent value for a city stay. Nice wine reception each evening. I definitely recommend this hotel!

Room Tip: Ask for a room off the street if noise bothers you. Other reviewers mentioned asking for and receiv...
See more room tips
  • Stayed: January 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
3  Thank CelticChick52
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel M, Manager at Hotel Carlton, a Joie de Vivre hotel, responded to this reviewResponded January 30, 2013

Thank you for a fantastic review! We are elated to hear how much you enjoyed your stay. Please give our Saha Restaurant a try upon your next visit. We hope that you'll join us again soon, and we look forward to your return to San Francisco!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a ReviewReviews (3,019)
Traveler rating
Traveler type
Time of year
Language
  • More languages

1,512 - 1,518 of 3,019 reviews

Reviewed January 23, 2013

The rooms is what you expect from a house from early 1900 in SF. You can here the cars but there are just a few so they can easily be ignored (yes I'm sensitive). The reception was great, cool guys and they hade som whine tasting in afternoons. Where you can meet other travelers. Great fun. And of course it is close Polk Street with lots of bars and food, some streets away. And it is walkable to Union Square. Yeah I will come back but first explore other areas before.

Room Tip: Ask for a room higher up to avoid some of the street noise. Don't forget to check if you can get...
See more room tips
  • Stayed: September 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
4  Thank Joakim N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel M, Manager at Hotel Carlton, a Joie de Vivre hotel, responded to this reviewResponded January 24, 2013

Thank you for a great review! We are pleased to hear how much you enjoyed your stay. The city is certainly busy, and thank you for being understanding about traffic noise. We hope that you'll join us again soon, and we look forward to your return!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 21, 2013

My wife & I stayed here for 4 nights during our West coast vacation. We were to be returning home (Singapore) from SF after a short stint in New York.I had got all our luggage shipped to the hotel from New York well before my check in date. The hotel was very accomadative in storing the luggage safely.All our requests - early check in, late check out were catered to with a smile. The location of the hotel (in terms of accessibilty to most parts of the city ), the room comfort & the quality of food at the restaurant was just perfect - especially given the price.On our check in, advice to stay away from the Tenderloin area was a sweet gesture.I would certainly be staying here everytime I visit SF & would recommend this place to all my friends.

I would specially like to say a big thank you to the bell captain during my stay. I haven't come across a more helpful staff in any of the hotels I have stayed at.

  • Stayed: January 2013, traveled as a couple
    • Value
    • Location
    • Cleanliness
    • Service
5  Thank Arun M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel M, Manager at Hotel Carlton, a Joie de Vivre hotel, responded to this reviewResponded January 24, 2013

Thank you for an outstanding review! We are beyond thrilled to hear how much you enjoyed your stay. We appreciate your loyalty, and look forward to your return as well. We hope you made a safe journey back to Singapore, and we hope to see you soon!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 21, 2013

... for their first trip to San Francisco. Or you can imagine it being perfect for Scottie Ferguson and Carlotta Valdez in the San Francisco of the period. High ceilings, exposed pipes, crown mouldings -- you know the type.

So it's an old hotel which has been nicely updated by JDV hotels -- it's clean and comfortable and now features a "global traveler" design motif. Towels and sheets were good quality and the restaurant, while a little dark, serves a tasty breakfast which can be added to your room rate as a $12 supplement.

Rooms above the sixth floor are considered deluxe or "city view" -- but ask for one away from the street because there's construction going on immediately across from the hotel and rooms to the east or south are quieter.

Room Tip: ** Ask for a room on the east or south sides, away from the street, which (January, 2013) is noisy b...
See more room tips
  • Stayed: January 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
3  Thank sandalfon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel M, Manager at Hotel Carlton, a Joie de Vivre hotel, responded to this reviewResponded January 24, 2013

Thank you for your review! We appreciate the time you took to provide your comments and feedback. We do apologize for the construction noise, however we are happy to report it isn't permanent! Please join us again soon, we would love to see you!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 21, 2013

Hospitality all the way! Every worker in this hotel is hospitable, nice and hilarious! The staff truly did make our stay. Entertainment and wine in the evenings are also a plus. I would definitely recommend this hotel!

  • Stayed: January 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank Rayleneg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel M, Manager at Hotel Carlton, a Joie de Vivre hotel, responded to this reviewResponded January 24, 2013

Thank you for an excellent review! We are elated to hear how much you enjoyed your stay, and that our team made such an impression on you. We hope that you'll join us again soon, and we look forward to your return!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 18, 2013

I loved this hotel, and I have stayed at a lot in SF. It was very clean, cozy room , and eco friendly.
Convenient to walk to Union sq, and a nice distance to the ferry building. Staff were very pleasant and helpful, yes and funny. I would stay here again when I visit the city. Also have recommended it to others.

  • Stayed: January 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
4  Thank norah d
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel M, Manager at Hotel Carlton, a Joie de Vivre hotel, responded to this reviewResponded January 20, 2013

Thank you for an excellent review! We are elated to hear how much you enjoyed your stay. Our team will surely be recognized for leaving a lasting impression on you. We hope that you'll join us again soon, and we look forward to your return!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 18, 2013

My husband & I stayed here on a 5 day trip to SF after the holidays. We loved the location... it was nice and quiet as compared to the union square area. We found it very convienent whether we wanted to catch a local bus or the trolley. It was also a short walk (less than 15 minutes) to several great restaurants/bars. We felt very safe staying there even though it is close to the tenderloin district (lots of homeless but none bothered us). The hotel itself is charming and cozy. The staff is super helpful & very friendly. The room we stayed in was on the smaller size but comfortable and clean. My only complaint is that the walls are thin & you can hear your neighbors but it didn't bother us that much really. Overall, we were happy with our stay. We would def. stay here again.

  • Stayed: December 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
3  Thank cathyrdh03
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel M, Manager at Hotel Carlton, a Joie de Vivre hotel, responded to this reviewResponded January 20, 2013

Thank you for a great review! We are thrilled to hear how much you enjoyed your stay, and time in San Francisco! We appreciate you taking the time to provide your feedback for our future guests. We hope that you'll join us again soon for a bite in our Saha Restaurant. We look forward to your return!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these San Francisco hotels
Union Square
Hotel Rex San Francisco
Hotel Rex San Francisco
#64 of 231 in San Francisco
1,737 reviews
Financial District
Club Quarters Hotel in San Francisco
Hotel Vertigo
#72 of 231 in San Francisco
1,443 reviews
Show Prices
Show Prices
Show Prices
Fisherman’s Wharf
Hotel Zephyr
Hotel Zephyr
#54 of 231 in San Francisco
2,462 reviews
Union Square
Kimpton Sir Francis Drake Hotel
Kimpton Sir Francis Drake Hotel
#96 of 231 in San Francisco
3,427 reviews
Union Square
Chancellor Hotel on Union Square
Chancellor Hotel on Union Square
#18 of 231 in San Francisco
5,396 reviews
Show Prices
Show Prices
Show Prices

Been to Hotel Carlton, a Joie de Vivre hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hotel Carlton, a Joie de Vivre hotel

Address: 1075 Sutter Street, San Francisco, CA 94109-5817
Phone Number:
Location: United States > California > San Francisco
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites Wheelchair access
Hotel Style:
#3 Green Hotel in San Francisco
#41 Romantic Hotel in San Francisco
#51 Business Hotel in San Francisco
Price Range: $153 - $434 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Carlton, a Joie de Vivre hotel 3*
Number of rooms: 161
Official Description (provided by the hotel):
The historic Hotel Carlton offers an international ambiance paired with outstanding guest service. Built in 1927, this nine-story San Francisco hotel is 3 blocks from the California Street cable car line, 6 blocks from Union Square, 8 blocks from the main entrance to Chinatown and 9 blocks from Civic Center. Complimentary evening wine receptions are held in Hotel Carlton's lobby nightly and feature live music from local artists. In addition, Hotel Carlton provides complimentary wireless internet to all guests; upgraded bandwidth is also available (surcharge applies). Recently renovated, all 161 non-smoking guestrooms at Hotel Carlton feature remodeled bathrooms including decorative floor and wall tiling, new vanities and sinks. The public spaces showcase cross-cultural design that incorporates treasures from Africa, India, Nepal, Laos and Asia. Our restaurant Saha features award-winning Arabic Fusion cuisine. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Hotels.com, Booking.com, Expedia, Travelocity, Agoda, TripOnline SA, Priceline, Hotwire, Evoline ltd, Cancelon and getaroom.com so you can book your Hotel Carlton, a Joie de Vivre hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Carlton Hotel San Francisco
Hotel Carlton San Francisco

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing