Very clean, very helpful friendly staff, used their $50. Parking, one nite, didn't use the in and out privilege, it was extra! Good location, but so many beggers/homeless on the street I'd not stay there if alone, and you must use good parking, my daughter's window was broken out of her car just a few blocks away in November! Next time I'm in the city I'll stay out at the coast in the Richmond or Lombard/Marina area, much cleaner less auto and parking problems, take the mini into the dn town or the wharf, save your car! I love the city, lived there long ago, worked on Powell, but the down town has gotten really nasty! A failure of the city not the hotels! Good luck!