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“DO NOT STAY HERE”

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Union Square Plaza Hotel
Ranked #184 of 229 Hotels in San Francisco
Houston, Texas
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
“DO NOT STAY HERE”
Reviewed November 8, 2013

This hotel was awful! The deadbolt didn't work, toilet seat was cracked in half & appeared to be glued back (haphazardly) together. Bathroom door would not close--door off bottom hinge. No bath towels, only hand towels. Had to turn lamps on & off by unplugging them! Felt very creepy, dirty & unsafe. Noisy too! Woke up to bottles being dumped into empty dumpster outside window at 4:30 a.m!

Room Tip: go two doors down to DIVA hotel....MUCH NICER!
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  • Stayed November 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Nancy B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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514 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (65)
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Brighton, United Kingdom
Level 1 Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed October 28, 2013

Our party of 3 came from the UK and didnt expect the Ritz for the price.However, a basic amount of cleanliness and hygiene we did expect. The room i was given smelt of vomit! Sheets not clean. As for the other rooms they left a lot to be desired. You wouldnt go barefoot on the carpets!
After being there 5 minutes ,complained and full refund given with no argument.

Stayed October 2013, traveled with friends
Helpful?
3 Thank babydragon74
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these San Francisco hotels

Los Gatos, California
Level 3 Contributor
21 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed October 26, 2013

Had 3 UK friends plus us needing a place before setting off on our cruise. One night. Perfect! Don't expect room service, a bar or basically anything except a great location. Minutes from Union Square and China Town. V old SF hotel but clean and friendly. Not for a week's holiday but a great base. Diner opposite fab for breakfast but long queues in the morning. Rooms a bit noisy owing to location.

Room Tip: Think they're all the same!
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  • Stayed October 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank JMac28
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Otaki, New Zealand
Level 5 Contributor
95 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed October 2, 2013

Lovely hotel,old but clean and friendly.Very close to everything around Powell Street and the cable car terminus.Neat breakfast too.Very nice for a three star hotel,should be four star I think.
My friend and I really enjoyed our stay and loved the helpfullness of the staff.

  • Stayed December 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank poodlz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
USA
Level 6 Contributor
137 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
Reviewed September 23, 2013

Spent 3 nights here and found it to be a great place to stay in San Francisco. Room was very clean, service was great. We felt very comfortable here. Was not a four star hotel, but it did not cost what a 4 star would. Hotel was old, but comfortable. Desk clerk Sid was extremely helpful. Only complaint we had was related to the noise outside at night. If you are out late at night, it would not matter. We were on the 6th floor and it kept us awake. Just ask for a room in the back.

Room Tip: Ask for a room away from the street.
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  • Stayed September 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank mary19
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nashville
Level 5 Contributor
63 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed September 18, 2013 via mobile

I purchased a Living Social deal to stay here during our trip to San Francisco earlier this year. The reviews I read were mixed. I have to say that I was thoroughly impressed with this hotel. First off, the location can't be beat! The cable car runs right in front of the hotel, with the turnaround right at the end of the street. Our king suite room was huge and surprisingly very quiet for being in such a busy location. The hotel offers coffee in the morning, wine in the evening, and water at night. It is a very neat, historic hotel right in the heart of union square. I highly recommend this hotel.

  • Stayed May 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Amanda A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Prague, Czech Republic
Level 4 Contributor
37 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed September 16, 2013

I was a bit affraid after readong all the reviews so I am happy to report I am alive and well after two nights at Union Aquare Plaza.

The place is ald and time has taken its toll. The windows are not airtight, they maybe be even a bit dirty but the bathroom and shower was ok, small, but ok, usable. The bed was ok too. the underlaying wet barrier made some noises but i had no problems sleeping well. I liked the old radiators heating in the evening and morning.

The staff was very nice, they even keep your luggage before your departure so you can squeeze some more time out of your stay. Overall for that money with private bathroom, I would go again. Not with my kids but with my wife.. sure, its a good value.

Room Tip: be aware of the door knobs, if you never used one, some funfiguring it out is guaranteed
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  • Stayed September 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank oschon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Union Square Plaza Hotel

Property: Union Square Plaza Hotel
Address: 432 Geary St, San Francisco, CA 94102-1223
Location: United States > California > San Francisco > Union Square
Amenities:
Free High Speed Internet ( WiFi ) Wheelchair access
Hotel Style:
Ranked #184 of 229 Hotels in San Francisco
Price Range (Based on Average Rates): $$
Hotel Class:2 star — Union Square Plaza Hotel 2*
Number of rooms: 72
Reservation Options:
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Also Known As:
Hotel Union Square Plaza
Union Square Plaza San Francisco

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