First of all the hotel is ok, but it is not that great and there is NO fresh air from the windows... also no fan either you have to heat or cool the room for ventilation...
I reviewed my credit card and these guys overcharged me by $300! First they charged me $125 for the room/night versus the quoted $89, AND they , post facto after checking out, charged me a $200 "deep cleaning fee"!
For what, that is nuts? I staid there with my pet and unlike the other hotel we had stayed at the hotel did NOT inspect the room while we were there checking out... I figured that might be a ploy to try to make up fees later after the guest (and pet) have departed.... That seems to be exactly what happened here! My warning..STAY AWAY!
- Official Description (provided by the hotel):
- The Serrano Hotel is steps away from Union Square, perfectly positioned in the Theater District of San Francisco. Our 236 rooms offer large picture windows, plush Frette bedding, mini bars, flat-panel TVs, and a variety of on-demand programming. Jasper's Corner Tap and Kitchen, located in the hotel, is open all day for a casual drink or bite to eat. Work off dinner at our fully equipped on-site fitness center featuring Precor equipment. Our hotel's focus on guest comfort and our outstanding location will ensure your stay in San Francisco will be exactly what you had in mind. ... more less
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- Also Known As:
- Kimpton San Francisco
- Serrano Hotel San Francisco