Some may feel it's a little dated but stepping into the Serrano, as one of the staff permanently on-hand opens the door, transports you back to the charm and elegance of the past. The staff are very friendly and helpful, quick to respond to requests. The room I had was very comfortable with all the necessary amenities for someone on a business trip but I did miss not having a coffee-maker in the room. I did not try it but the fruity water in lobby looked enticing. Part of the charm was using the wooden-bannister staircase rather than the lift - not something one tends to do in more modern hotels. Well-positioned in San Francisco we could walk to most places- just as well as the Trolley (Tram) service was on strike while I was there. The breakfast offered was a la carte and fairly basic - and the service slower than necessary, especially considering there were only 5 other people in the dining room. All told, I will probably stay there the next time I visit San Francisco.
- Official Description (provided by the hotel):
- The Serrano Hotel is steps away from Union Square, perfectly positioned in the Theater District of San Francisco. Our 236 rooms offer large picture windows, plush Frette bedding, mini bars, flat-panel TVs, and a variety of on-demand programming. Jasper's Corner Tap and Kitchen, located in the hotel, is open all day for a casual drink or bite to eat. Work off dinner at our fully equipped on-site fitness center featuring Precor equipment. Our hotel's focus on guest comfort and our outstanding location will ensure your stay in San Francisco will be exactly what you had in mind. ... more less
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- Also Known As:
- Kimpton San Francisco
- Serrano Hotel San Francisco