This is a solid hotel with nice rooms and good location. It IS right up by the Tenderloin, but nothing really dangerous - besides, SF appears riddled with bums wherever you go. At least here, you are right by the key transport lines you will need as a SF tourist.
As others have noted, the rooms aren't terribly large, but this is the middle of a busy city. I like the effort to create some character, typical of most boutique hotels. We did pass through during wine hour once, but we were on our way out and too jetlagged to partake. The morning coffee downstairs was nicer than I thought it would be, especially since we were able to catch up with a local friend in town conveniently in the lobby.
The toiletries were from CO Bigelow, which was nice - though odd, since I think of NYC when I see that brand, not SF. The internet is free, but you have to sign up to join the Kimpton Club, or something like that.
The staff were always very friendly, and we heard the attached restaurant was good, though we didn't try it.
It's pretty pricey, as are most of the hotels in Union Square. We got a tolerable rate off hotwire, though definitely not cheap.
- Official Description (provided by the hotel):
- The Serrano Hotel is steps away from Union Square, perfectly positioned in the Theater District of San Francisco. Our 236 rooms offer large picture windows, plush Frette bedding, mini bars, flat-panel TVs, and a variety of on-demand programming. Jasper's Corner Tap and Kitchen, located in the hotel, is open all day for a casual drink or bite to eat. Work off dinner at our fully equipped on-site fitness center featuring Precor equipment. Our hotel's focus on guest comfort and our outstanding location will ensure your stay in San Francisco will be exactly what you had in mind. ... more less
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- Also Known As:
- Kimpton San Francisco
- Serrano Hotel San Francisco