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“Amazing hotel, great staff, great beds & bathrooms.”

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Hotel Nikko San Francisco
Ranked #34 of 228 Hotels in San Francisco
Certificate of Excellence
GreenLeadersSilver level
St. Johns, Michigan
1 review
“Amazing hotel, great staff, great beds & bathrooms.”
Reviewed February 26, 2009

I stayed here with my boyfriend who had a business "meetup" in SF at this hotel. We stayed a week. The staff were helpful, friendly, and prompt. We had a king room on the 19th floor, with a view towards Union Square. The view left something to be desired, but it did look over the city quite well and you could see the bay as well. The bed was very comfortable, we both slept great the whole week. The bathroom was quite awesome as well, with a large glass shower, full size bathtub, and a very large vanity. We loved the room.
The only complaint I have is the hotels restaurant, ANZU. Overpriced for what you get. I've been in other 4 star restaurants and this didn't compare. Your better off going to the Starbucks attached at the other end of the hotel for breakfast, or one of the many excellent restaurants within 2 blocks. Be sure to check out The Old Saim.
Also, we didn't really get why they put a mega expensive mini-bar in the room, but you can get a mini fridge brought up for free.
The crazy 9 story mall is just a few blocks away, same with the trolley turn around.

  • Stayed January 2009, traveled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
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Helpful?
Thank aubzmom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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silver spring,md
Level Contributor
140 reviews
95 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
Reviewed February 23, 2009

We stayed here as my husband was attending a convention. The room was lovely and a nice big bathroom too. However, I was disappoionted that it was extra to use the pool and exercise room. It was extra to use the business center. Also 800 numbers cost $1.50 too.

  • Stayed February 2009, traveled on business
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Helpful?
1 Thank Seymour E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Washington DC, District of Columbia
Level Contributor
227 reviews
168 hotel reviews
common_n_hotel_reviews_1bd8 354 helpful votes
Reviewed February 23, 2009

We stayed at the Nikko for four nights last week in a 19th floor, corner room with King size bed and city view. A nice touch is the small stream that filters through one part of the downstairs lobby adding to the peacefulness of the hotel. The room was modern, decent size tho somewhat smaller than the Hyatt where we had stayed several years earlier, and furnished with a comfortable chair and hassock, desk and chair, 42 inchc hd tv, and good ac/heating. The bathroom was quite large and very modern with one of the best, hottest showers I have encountered anywhere. The room wa extremely quiet, with the only noticeable sounds being an ambulance or police siren in the distance-typical of any big city hotel. Hotel elevators are fast, efficient, and quiet. Concierge service was excellent with some exceptional recommendations for small reasonable priced sushi and italian restaurants nearby as well as innorth beach and off the main tourist path. We did not eat in the hotel but judging by the catering provided by the hotel during my seminar, which included sushi, I would not hesitant to eat in Anzu and the razz room has some well known jazz entertainers. There is a small pool with hot tub and a fitness center which have a one-time charge for use. During our stay, half price reduced tickets rom the U Sq ticket booth were available for one of the performances. All in all I very nice hotel if it is wsithin your price points. Try Sakanna restaurant on Post for very inexpensive and delicious sushi; sotto mare and Ideale in N Beach for excellent very reasonably priced Italian; and Stella's bakery for coffee and a cannoli made up at the the time of request. And if you have time, view the Maxwell Parrish painting in the bar of the Palace Hotel and its turn of the 19th century adjacent dining room as well as the diego rivera mural at the San Francisco Art Institute on Chestnut St, both free.

  • Stayed February 2009, traveled on business
    • Rooms
    • Cleanliness
Helpful?
1 Thank Bruce B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
North Carolina
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed February 22, 2009

Although the Nikko is located within a very short walk of Union Square, it seems far removed from the tourist madness. The decor is Japanese minimalist, with white floors and walls and thoughtful touches of wood and plants for warmth. The front desk staff is thoughtful and efficient. My room was of reasonable size for San Francisco. The bathroom was excellent with a separate shower and bath. I felt the hotel was an excellent price value and would definitely stay there again. I was disappointed that internet was not included but it appears today that only budget hotels offer free internet - I guess they figure business travelers will pay.

  • Stayed February 2009, traveled on business
    • Value
    • Location
    • Rooms
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Helpful?
Thank ncdeacon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Las Vegas, Nevada
Level Contributor
34 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed February 19, 2009

Due to an unfortunate experience at another hotel. I checked into Hotel Nikko for five nights. What a great experience. My hotel room is spacious. Wonderful bathroom and comfortable bed. I will stay here again!

  • Stayed February 2009, traveled on business
    • Value
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    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jessie222
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
fort stewart, georgia
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed January 29, 2009

i stayed two nights in one of the smaller rooms as i was by myself at the time in early january whilst on vacation. reception was simple and checkout even simpler; the location is prime for wandering around the business district. the BART (metro) is a block away for getting around various parts of the city. the hotel itself was very quiet despite the number of people on business who were gathered around the lobby. i felt slightly out of place considering the business attire of most of the people there but my timing was outside of the traditional vacation season for most people in their 20s. i would highly recommend for people who care little about cost and worry more about location. the staff is courteous and knowledgeable about the city if you ask anyone at the desk for tips or ideas.

  • Liked — silence when desired
  • Disliked — none
  • Stayed January 2009, traveled solo
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
1 Thank darwinwins
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Los Angeles
1 review
Reviewed January 28, 2009

We stayed at the Nikko for four nights following Christmas and had a wonderful time. We drove up from LA with our four kids and had booked a King Suite. The room was on a high floor and was beautiful, with an amazing view. Our only concern on moving in was that the couch was not a sleeper, which seemed strange for a suite. But the front desk was very accomodating and sent up two rollaways. We turned the big living room of the suite into our own youth hostel for the kids, setting up the rollaways, making the couch into a bed, and adding in an Aero inflatable bed we'd brought (always handy). The housekeeping staff was incredibly nice and made up all the beds, even the jerry-rigged ones, every day -- we really appreciated it.

The Nikko's location is perfect -- two minutes from Union Square, and very safe-feeling. It's true that on the drive in we passed through some sketchy Tenderloin blocks, but the immediate vicinity is great and if you just don't walk toward the Tenderloin (and there's no need to), you'll be absolutely fine.

Parking, as noted, is crazy -- $50 per night. There's a nice public lot immediately diagonal to the hotel on O'Farrell, which I highly recommend. If you enter after 5pm and leave before 9:30 am, it's only $15. We did that for two nights and it worked nicely.

  • Liked — Location and room
  • Disliked — none
  • Stayed December 2008, traveled with family
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
Thank PalisadesFamily
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Nikko San Francisco

Property: Hotel Nikko San Francisco
Address: 222 Mason Street, San Francisco, CA 94102
Phone Number:
Location: United States > California > San Francisco > Union Square
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#9 Spa Hotel in San Francisco
#12 Business Hotel in San Francisco
#22 Luxury Hotel in San Francisco
#26 Green Hotel in San Francisco
#40 Romantic Hotel in San Francisco
#42 Family Hotel in San Francisco
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Hotel Nikko San Francisco 4*
Number of rooms: 532
Official Description (provided by the hotel):
Experience the fine art of hospitality and the ultimate in personal service set in the midst of a city world-famous for its charming history and its cutting-edge style. Hotel Nikko, just steps from Union Square in the heart of San Francisco, is an ideal destination for business travel or a special getaway. Hotel Nikko offers 510 elegantly appointed rooms and 22 suites. Guests are pampered by such amenities as Subarashee Yume pillow-top beds, high-speed Internet access, large flat panel televisions, stereos and CD players. Room service is available 24 hours each day. The Imperial Club rooms on the top floors provide breathtaking views of the city and offer special features such as Vibe TV viewed through the bathroom mirrors and luxurious Subarashee Ame showers. The exclusive Imperial Club Lounge serves a light breakfast each morning, and a wine and beer reception each evening. Guests enjoy our indoor fifteen-meter heated pool and whirlpool bathed in natural light from atrium windows. Hotel Nikko also features a 10,000 square foot health club that's open 24 hours, offering the latest in cardiovascular and weight equipment as well as men's and women's steam rooms and dry saunas. Massages, including traditional Shiatsu massages, are available by appointment. Our exquisite ballroom is a stunning venue for weddings, other social events and business meetings. The hotel also offers thirteen other function room and boardrooms, all with windows for natural light and impressive views of the city and the bay. Whether you are planning a simple conference for ten or a lavish gala for eight hundred, Hotel Nikko San Francisco will do everything to ensure your event is a stirring success. The elegant and intimate Restaurant ANZU is one of San Francisco's most acclaimed dining experiences. Here, European and Japanese culinary traditions reinvent one another creating a whole new delicious gourmet culture; and guests at ANZU's exclusive Sushi Bar are treated to an incomparable menu of fresh fish. ANZU serves breakfast, lunch and dinner, and on Sunday it presents its lavish Sunday Brunch. Our full bar with its breadth of wines and cocktails, displays an exciting imagination with its extensive menu of specialty cocktails and signature sake martinis. The lobby level Kanpai Lounge offers light cuisine, a full bar, specialty martinis, an extensive wine list and unique coffee and tea drinks. ... more   less 
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Also Known As:
Nikko San Francisco
San Francisco Nikko
Nikko Hotel San Francisco

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