To review this hotel is a pleasure. It's not often that from booking through check-out, you find a hotel that lives up to the reviews, customer service and comfort that it represents itself to provide.
I requested an upper floor corner view room, and was ushered into one the fit the bill perfectly. It was just roomy enough where I did not feel cramped and possessed the refinements and appointments of a suite at most other hotels. The bed was incredibly comfortable, the bathroom huge, and was laid out like an apartment...it had a formal entry hall that led to a foyer of sorts that opened into the room.
The common areas of the hotel were elegant, well maintained and timeless. Check-in and check-out were painless, and the staff was always checking in via text or emails throughout my 2-night stay to make sure I was being attended to, and to inquire if my needs were being met.
The morning breakfast buffet was without question the best in the city; it offered both Eastern and Western selections.
All in all, I can't say enough good things about my stay, the staff, and the appointments. The only reason I am not giving it 5-stars, and I wish I could give it 4.5, is an unfortunate occurrence that took place at a restaurant (See Crustacean San Francisco review of mine) they recommended. I apprised them of it, and I know they were as dis-concerted as I was. Besides that misstep, the concierge team was incredibly attentive, informative and solicitous. Were it not for that unfortunate dining happenstance, the term Five Star was made for this hotel.
- Official Description (provided by the hotel):
- Experience the fine art of hospitality and the ultimate in personal service set in the midst of a city world-famous for its charming history and its cutting-edge style. Hotel Nikko, just steps from Union Square in the heart of San Francisco, is an ideal destination for business travel or a special getaway. Hotel Nikko offers 510 elegantly appointed rooms and 22 suites. Guests are pampered by such amenities as Subarashee Yume pillow-top beds, high-speed Internet access, large flat panel televisions, stereos and CD players. Room service is available 24 hours each day. The Imperial Club rooms on the top floors provide breathtaking views of the city and offer special features such as Vibe TV viewed through the bathroom mirrors and luxurious Subarashee Ame showers. The exclusive Imperial Club Lounge serves a light breakfast each morning, and a wine and beer reception each evening. Guests enjoy our indoor fifteen-meter heated pool and whirlpool bathed in natural light from atrium windows. Hotel Nikko also features a 10,000 square foot health club that's open 24 hours, offering the latest in cardiovascular and weight equipment as well as men's and women's steam rooms and dry saunas. Massages, including traditional Shiatsu massages, are available by appointment. Our exquisite ballroom is a stunning venue for weddings, other social events and business meetings. The hotel also offers thirteen other function room and boardrooms, all with windows for natural light and impressive views of the city and the bay. Whether you are planning a simple conference for ten or a lavish gala for eight hundred, Hotel Nikko San Francisco will do everything to ensure your event is a stirring success. The elegant and intimate Restaurant ANZU is one of San Francisco's most acclaimed dining experiences. Here, European and Japanese culinary traditions reinvent one another creating a whole new delicious gourmet culture; and guests at ANZU's exclusive Sushi Bar are treated to an incomparable menu of fresh fish. ANZU serves breakfast, lunch and dinner, and on Sunday it presents its lavish Sunday Brunch. Our full bar with its breadth of wines and cocktails, displays an exciting imagination with its extensive menu of specialty cocktails and signature sake martinis. The lobby level Kanpai Lounge offers light cuisine, a full bar, specialty martinis, an extensive wine list and unique coffee and tea drinks. ... more less
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- Also Known As:
- Nikko San Francisco
- San Francisco Nikko
- Nikko Hotel San Francisco