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“Pleasant Surprise”

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Hotel Zoe San Francisco
Ranked #65 of 228 Hotels in San Francisco
GreenLeadersSilver level
Meadow Vista, United States
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Pleasant Surprise”
Reviewed August 23, 2014

Expected a nice clean environment, but not the quaint beauty of this Best Western ideally located to enjoy the SF Wharf, with terrific variety of restaurants within walking distance, and prices to fit any budget. Staff were exceptionally friendly and professional and efficient. Rooms are surprisingly spacious and smartly furnished. Perhaps the best value in San Francisco.

  • Stayed August 2014, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
3 Thank John H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ed S, Manager at Hotel Zoe San Francisco, responded to this review, August 25, 2014
Hi John H - Thanks for staying with us and for the 5 Star review. All of your very kind comments are much appreciated and I'm glad you had a great Tuscan Hotel experience. We always like to surprise people (in a good way) and I'm glad we exceeded your expectations. We hope to have the pleasure of seeing you again soon...
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4,079 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (649)
Date | Rating
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
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English first
Milwaukee, Wisconsin
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed August 21, 2014

Great hotel! Only a block or two from fisherman's warf, clean, friendly staff, and valet parking options! The hotel was expensive, but comparable for the area! Valet parking was $50 + taxes, but you could come and go as you choose. Rooms were small, but since we were on our honeymoon that was fine! :) They have free coffee in the morning and wine in the evening! The free wine was a popular choice! Also, if you do not have your room cleaned you get a $5 voucher/day for the bar and restaurant attached to the hotel! We saved ours till the end and had a couple of beers with the money! We would definitely stay there again!

  • Stayed August 2014, traveled as a couple
    • Value
    • Sleep Quality
    • Service
Helpful?
3 Thank Jessica K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ed S, Manager at Hotel Zoe San Francisco, responded to this review, August 23, 2014
Hi Jessica K - Happy Honeymoon! Thanks for staying with us and for the 5 Star review. Much appreciated and we hope to see you again soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Brooklyn, New York
Level Contributor
17 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed August 21, 2014

We just got back, and I must say that this was a wonderful experience at this hotel. The hotel was clean and the staff always welcomed us as we strolled in and out. it is only 2 blocks from the Wharf and 3 blocks from Ghirardelli Square and the Cable car line. Restaurants are plentiful, and easy to walk to in any direction. There is a Safeway supermarket on the next block to pick up water and/ or snacks, or wine! At 5 pm they offer a wine reception daily and guests gather in the Lobby to sip wine and get to talk to each other. Nice touch for a hotel. Good places to eat are the Hollywood Cafe, half block away, for breakfast or Beach Street Grill , another breakfast place. The staff are always willing to recommend a place to dine. The hotel offers coffee,teas, hot chocolate, in the lobby from 6:30-10:30 each morning. A great hotel for its proximity to the Cable cars, and ferry, and Bay Cruises., Ghirardelli Square, and restaurants.

  • Stayed August 2014, traveled with family
    • Sleep Quality
    • Rooms
    • Service
Helpful?
4 Thank Travelnat9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ed S, Manager at Hotel Zoe San Francisco, responded to this review, August 23, 2014
Hi Travelnat9 - Thanks for staying with us and for the 5 Star review. I'm very glad to hear that you had a wonderful experience. We appreciate the kind comments and look forward to your next visit...
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Mandurah, Australia
Level Contributor
53 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
Reviewed August 20, 2014

We had a wonderful stay in this hotel with a quickly fixed hiccup. We arrived to wonderful staff who welcomed us, we were given our room and off we trotted. We opened the door to possibly the smallest room in history of hotels, basically should only be for 1 or a storage cupboard. We paid a fair bit for this stay and after 6 weeks of travelling together HAD to have more space! Without blinking the reception staff offered 2 alternative rooms, which we then chose our favourite. The hotel had a lovely set up, friendly feel and atmosphere and was beautifully located to Fishermans Wharf and a great neighbourhood. It was close to the hopon off bus stop and supermarkets. We didnt actually join in with the wine evenings but what a lovely touch for those with the time. San Francisco is a fantastic city and were so impressed with the overall friendliness of the people, the sights and thanks for putting fab weather on for us too!

Stayed October 2013, traveled as a couple
Helpful?
Thank upforaholiday
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ed S, Manager at Hotel Zoe San Francisco, responded to this review, August 23, 2014
Hi upforaholiday - Thanks for staying with us and for the 5 Star review. I'm glad everything worked out well and you had a fabulous experience. We hope to see you again soon and we'll look for you at wine hour next time!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
22 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed August 19, 2014

This might be an unfair review of this hotel since we only stayed for a night, but my wife and I enjoyed this hotel for the short amount of time we were in San Francisco. The rooms were clean and my wife ESPECIALLY like the fact that even the TV remote control was cleaned and placed into a bag, as such. The king-sized bed was comfortable, big and felt clean. The bathroom and shower is huge. The only cons were the view (a wall), no breakfast and the high cost of parking. Full disclosure, I'm spoiled with the the free breakfasts at other hotels and of course parking is going to be expensive. I just wish it wasn't. I must mention, however, the great reception and service we received from Adam. He made us feel welcome and was helpful at every turn. He was also very knowledgeable about the hotel and ownership. It seemed he was happy and thankful for the role he played within the hotel. That is refreshing and encouraged. Thank you, Adam!

We were there on business, but it should be noted that The Tuscan has great value and it's location is perfect to see the city if you are from out-of-town.

  • Stayed August 2014, traveled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
2 Thank Christopher T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ed S, Manager at Hotel Zoe San Francisco, responded to this review, August 23, 2014
Hi Christopher T - Thanks for staying with us and for taking the time to share your lovely comments and feedback. I'm thrilled that Adam and the rest of the team played a small role in creating a fabulous experience during your recent visit. I think the staff is amazing too. We appreciate all of your kind words and hope to see you again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed August 19, 2014

We stayed for three nights on fourth floor. Very quiet room although our view from the window was a brick wall. Restaurant Pescatore is a bit pricey for the size of the servings although the service was impeccable. Overall a pleasant stay. Wifi in the room a bit sketchy.
Hollywood cafe have the most delicious breakfast. Make sure you get there early and put your name down on the list as soon as you arrive. Fast service great food. The Boudin bakery is also a great place to eat and see all the mechanics of a very busy bakery. So many different breads of all shapes.
Grayline buses have great day and night tour packages. Good commentary and very obliging if you want to get off at any time. Information centre just near Holywood cafe for booking bus tours etc. very helpful staff.
Alcatraz is a must see. Make sure you check availability of tours weeks in advance as they book quickly especially if you're only in SF for a few days.
Sausalito is also another interesting visit - over the Golden Gate Bridge.
Enjoyed our trip immensely.

Room Tip: Fourth floor very quiet
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  • Stayed August 2014, traveled as a couple
    • Location
    • Cleanliness
    • Service
Helpful?
4 Thank Rostel1956
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ed S, Manager at Hotel Zoe San Francisco, responded to this review, August 23, 2014
Hi Rostel1956 - Thanks for staying with us and for taking the time to share your observations and local tips, most appreciated. I'm glad you had a great SF adventure and we hope to see you again soon...
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Port Orchard WA
Level Contributor
51 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed August 19, 2014

My wife and I celebrated our 29th wedding anniversary by spending 4 days/nights in San Francisco. We chose the Best Western Tuscan because of its location in the heart of the Fisherman's Wharf area. We did not have a car, but were able to walk to every major attraction in the area. While a bit on the pricey side, the hotel staff and accomodations were more than adequate for our needs.

  • Stayed August 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank soccerdad_9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ed S, Manager at Hotel Zoe San Francisco, responded to this review, August 23, 2014
Hi soccerdad_9 - Happy 29th Anniversary and thanks for spending it with us at The Tuscan. We're glad you had a great visit and hope that you're still celebrating! We look forward to seeing you again soon...
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hotel Zoe San Francisco

Property: Hotel Zoe San Francisco
Address: 425 North Point Street, San Francisco, CA 94133-1405 (Formerly The Tuscan)
Phone Number:
Location: United States > California > San Francisco > Fisherman’s Wharf
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#13 Romantic Hotel in San Francisco
#19 Family Hotel in San Francisco
#31 Business Hotel in San Francisco
#37 Luxury Hotel in San Francisco
#37 Green Hotel in San Francisco
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Hotel Zoe San Francisco 4*
Number of rooms: 221
Official Description (provided by the hotel):
A Unique San Francisco Hotel near Fisherman's Wharf and Pier 39. Hotel Zoe offer you the chance to experience San Francisco and Fisherman's Wharf like a local. Located just steps from a famous cable car turnaround and the distinctive North Beach neighborhood, the views from Zoe are spectacular. Easy walk to the waterfront, Ghirardelli Square, Pier 39’s sea lion colony and the San Francisco Maritime National Historical Park. Experience what life in the heart of San Francisco's vibrant Fisherman's Wharf neighborhood feels like. ... more   less 
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Also Known As:
Best Western San Francisco
Tuscan Inn Fishermans Wharf
San Francisco Tuscan Inn
San Francisco Best Western Tuscan Inn
Tuscan Inn San Francisco
Best Western Fishermans Wharf
Best Western Tuscan Inn Fishermans Wharf San Francisco

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