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“I'll be back!” 5 of 5 bubbles
Review of The Tuscan

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The Tuscan
Ranked #53 of 227 Hotels in San Francisco
Certificate of Excellence
GreenLeadersSilver level
Level Contributor
4 reviews
4 hotel reviews
“I'll be back!”
5 of 5 bubbles Reviewed May 9, 2014

What a wonderful place to stay! We only had one night in San Francisco - so I jumped onto tripadvisor.com and read the reviews.
The staff were warm, friendly and seem to really enjoy their workplace. The location was easy to find on foot (we caught the ferry from Vallego). It was also a short walk to all of the tourist spots or public transport to the tourist spot - the longest walk was from the ferry terminal to the hotel (about 30 mins but only had to cross the road once).
Very family friendly. The room was small but clean, the bed was too comfortable (I managed to sleep in past check out!), nice bathroom with shower and bath and there were also plenty of coat hangers.
The fire place and 'happy hour' were an added bonus - as is the lovely cold water in reception and coffee (or tea) in the morning.
I will be back to San Fran in about a year and I will be staying here again - but for a week rather than a night!

  • Stayed May 2014, traveled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Tigherlilly
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ed S, Manager at The Tuscan, responded to this review, May 10, 2014
Hi Tigherlilly - Thanks for staying with us and for the 5 Star review. I'm so glad that you had a fabulous one night visit with us and that next year you'll find time to stay longer. All of your kind words are much appreciated and we'll look forward to seeing you next year! (PS: Those beds are luxuriously comfortable and it’s too easy to oversleep. Guests just don’t want to get out of bed in the morning…)
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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
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Elk Grove, California
Level Contributor
39 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 bubbles Reviewed May 9, 2014

We take a trip for our Anniversary every year and we have been to some 5 star hotels that did not come close to the service we received on this trip to San Francisco. when we pulled up the bellman ran out and opened the car doors for us helped remove luggage and stood by while we checked in and promptly delivered it to our room. We were checked in by Katie and she was awesome after some small talk about our anniversary plans she wished us a Happy Anniversary.
we left the hotel for a short period to grab a quick snack and when we returned to our room Katie had a chilled bottle of champagne waiting for us. my wife was in tears and said this was the best start to any anniversary!! THANKS Katie we will always stay at the Tuscan when we are in the City.

  • Stayed May 2014, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank willie w
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ed S, Manager at The Tuscan, responded to this review, May 10, 2014
Hi willie w - Thank you for staying with us and for the 5 Star review. Happy Anniversary! Very delighted to hear how Katie and the rest of the team played an important role in turning your special occasion into memorable moments. We think that our staff of fine men and women at the hotel are amazing and I’m glad you were able to experience their charm and personalized service. All of your kind words are appreciated and we'll look forward to your next visit to The Tuscan...
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Victoria
Level Contributor
66 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
5 of 5 bubbles Reviewed May 9, 2014

My husband and I stayed for 2 nights at Best Western PLUS the Tuscan.

Hotel is located just 2 blocks away from the Fisherman's wharf. a cable car station is just a block away. There is North Beach (Italian town) is about 5-10 mins walk, too.

Although our room is pretty small but it is one of the most beautiful hotel I've stayed. Bellmen were always ready to help us out and open the door for us. Front desk staff was very helpful especially the evening staff during our stay.

We will definitely come back!

Room Tip: Only thing I would suggest to future guests is to get a room facing street or courtyard. We original...
See more room tips
Green Features: You'll get $5 voucher for the restaurant by not getting housekeeping service. It would be great if you use the restaurant. It would be even better for us to have the option to get Best Western Rewards points as well:)
  • Stayed May 2014, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank jojo1015
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ed S, Manager at The Tuscan, responded to this review, May 10, 2014
Hi jojo1015 - Thank you for staying with us and for the 5 Star review. For such a seasoned traveler to say that we're one of the most beautiful hotels they have ever stayed at is a huge compliment. I'm very pleased to hear that you had such an enjoyable experience at The Tuscan and we'll look forward to your next visit.
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Dublin, Ireland
Level Contributor
75 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 bubbles Reviewed May 9, 2014

We spent a few nights here in April and found the place clean, quiet and very pleasant. The beds were very comfortable and the room quite adequate.
The position of this hotel for access to the waterfront and tourist spots is outstanding.

It's not the Ritz, but considering the position, we were well pleased with what was delivered and have no trouble recommending.
Would stay here again next trip for sure.

  • Stayed April 2014, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Andrew_Wilson70
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ed S, Manager at The Tuscan, responded to this review, May 10, 2014
Hi Andrew_Wilson70 - Thanks for staying with us and thank you for the very kind words about the hotel, our great location and our new luxurious pillow top beds. I'm glad to hear that you had a great stay and that you'd stay again when your travels return you to Fisherman's Wharf. It is true that we're not the AAA 5 Diamond Ritz. But if you are looking for a unique European style boutique 3 Diamond AAA hotel with outstanding service, an amazing Fisherman’s Wharf location, clean (cozy) rooms, well maintained facilities and all of the freebies we offer such as wifi, coffee, tea, hot cocoa, complimentary evening wine reception, business center and fresh ice cold fruit infused flavored water in the lobby 24/7, then this will definitely be the place for you. We hope to see you again soon....
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Port Alberni, Canada
Level Contributor
27 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 bubbles Reviewed May 8, 2014

Fantastic location - close to cable, streetcars, restaurants and festivities at Fishermans Wharf. Full time concierge was helpful and enthusiuastic, especially Natalia.We appreciated the helpful suggestions from manager Tom at the front desk.Daily 5-6 pm happy hour created a warm cozy, inviting atmosphere.Morning coffee and tea in the lobby was a welcome start to the day. While it is an older style hotel. it is very comfortable and clean. The friendly, attentive staff made up for any deficiencies.

Green Features: Conscientious and great to be able to choose when the room was cleaned for a longer stay.
  • Stayed April 2014, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Carol802
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ed S, Manager at The Tuscan, responded to this review, May 9, 2014
Hi Carol802 - Thanks for staying with us and for the 5 Star review. Glad all the vibes were wonderful and that Tom and Natalia were able to contribute to your fabulous San Francisco experience, we think they are pretty awesome as well! We'll look forward to your next visit to Fisherman's Wharf. (PS: I do appreciate when our high level of service and friendliness is able to overcome our "imperfections!)
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Belfast, United Kingdom
Level Contributor
35 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
5 of 5 bubbles Reviewed May 8, 2014 via mobile

Stayed here in May for four nights. Welcoming and efficient staff. Hotel is close to Fisnerman's Wharf but is close to trams, cable car and buses which meant easy access to almost every part of San Francisco. Bought the three day travel pass. Well worth the money. Also went on trip to Alcatraz which included an audio touri

Stayed May 2014, traveled as a couple
Helpful?
Thank EamonJ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ed S, Manager at The Tuscan, responded to this review, May 9, 2014
Hi EamonJ - Thanks for staying with us and for the 5 Star review. I'm very pleased that you had an enjoyable and comfortable 4 nights with us at The Tuscan Hotel. Your kind words are much appreciated and we look forward to seeing you again when your travels return you to California!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Squamish, Canada
Level Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed May 7, 2014

Because it's apparently his vision of having a set of hotels focused on helping guests socialise and enjoy themselves which is still so effortly executed by the hotel staff that makes this place hum.

We had been searching for a reasonably priced place to stay in San Francisco and found a price of $140 on the Internet and paid slighly more than that but it was under $200 per night. Wow! I'd spoken with the staff there a few times (Matt, Scott & Lita) and they couldn't have been more generous with their time or accurate in the information they provided. As I heard about the services available at the hotel - including the wine reception each evening from 5-7pm I was very excited about staying there. A lovely hotel with an absolutely amazing location for bus, cable car, BART and Fisherman's Wharf. The housekeeping staff were very attentive and hard-working too! Everything about this hotel was wonderful!
Clean well-appointed room, huge bed and great closet and shower/bath facilities.

Thank-you Best Western Plus Tuscan - When we come back to San Francisco, we wouldn't stay anywhere else!

Room Tip: The only thing I would suggest is that for light sleepers (we're not) you might enjoy a room tha...
See more room tips
  • Stayed April 2014, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank detachedone
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ed S, Manager at The Tuscan, responded to this review, May 8, 2014
Hi detachedone - Thank you for staying with us and for the 5 Star review. We're very pleased to hear you had a simply marvelous experience at the Tuscan. Yes, a big shout out to Bill Kimpton for being such a visionary and creating this spectacular brand of upscale boutique hotels dedicated to creating ridiculously personalized service. Each hotel across the country enjoys the 5PM social hour where we meet new friends from across the street and around the world. How great is free wine and snacks to get the party started? We'll look forward to seeing you soon and thanks again for all the kind words about the hotel and our amazing team...
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Tuscan

Property: The Tuscan
Address: 425 North Point Street, San Francisco, CA 94133-1405 (Formerly BEST WESTERN PLUS The Tuscan)
Phone Number:
Location: United States > California > San Francisco > Fisherman’s Wharf
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#13 Romantic Hotel in San Francisco
#19 Family Hotel in San Francisco
#30 Luxury Hotel in San Francisco
#31 Business Hotel in San Francisco
#35 Green Hotel in San Francisco
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — The Tuscan 4*
Number of rooms: 221
Official Description (provided by the hotel):
Since 1997, Frommer's Guide designates the Tuscan hotel, located just steps from the breathtaking San Francisco waterfront, as "the best hotel at Fisherman's Wharf." This gracious boutique hotel is characterized by its warmth and charm, impeccable service and Italian country villa ambiance. Adjacent to the hotel is the inviting Italian trattoria, Café Pescatore, completing the picture for an ideal stay in the City by the Bay. ... more   less 
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Also Known As:
Best Western San Francisco
Tuscan Inn Fishermans Wharf
San Francisco Tuscan Inn
San Francisco Best Western Tuscan Inn
Tuscan Inn San Francisco
Best Western Fishermans Wharf
Best Western Tuscan Inn Fishermans Wharf San Francisco

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