I'm not usually one to complain, however our stay at the Herbert Hotel in San Francisco went from bad to worse... Upon arrival we were checked in and given keys someone else's room... Simple mistake, however slightly alarming... The room was small, but not a major issue as we weren't planning on really spending much time there. Once settled went downstairs to be greeted by a different receptionist and asked if we could be given a second set of keys. No checking of identification just, "what room number are you in?" and just handed them over...once again level of security was alarming.
We arranged for shared bathroom, however a little surprised that there was only 1 shower and 1 toilet shared across a whole floor (the shower smelt as if someone had been using it as a toilet)... not ideal...
We were hit with the fire alarms going off, not once, but twice throughout the evening which was extremely frustrating (both occasions advised that it was a false alarm). Wifi Access only available on the 2nd floor (which was not worth using as it was constantly glitching) however there was a cable in the room to plug in (which didn't work).
Room was stuffy uncomfortable at night and the beds rather uncomfortable. The only real benefit was the great location. After the 2nd night we moved to a hostel around the corner for half the price and much better atmosphere. Wouldn't stay there again.
- Official Description (provided by the hotel):
- The Herbert Hotel is a small historic hotel located on the Powell Street Cable Car line at legendary Union Square, San Francisco, California. Newly designed and renovated, the hotel offers style, location and affordability unmatched in the city center. Conveniently located in the heart of the city, the Herbert is a short walk from San Francisco's many attractions. Restaurants, shops galleries and theaters are just outside our door. Moscone Center, Chinatown, the Museum of Modern Art and the world's most fabulous stores are a short walk away. Our 99 guest rooms are newly designed and renovated. All of our rooms come with high speed internet access. We offer suites and single rooms at affordable prices as well as double and triple connecting rooms that are ideal for families. Offering modern hotel amenities and a classic San Francisco hotel, The Herbert is ideal for families as as well as business and leisure travelers. Enjoy the comfort of clean and well-equipped accommodations at a fraction of the price of typical downtown San Francisco hotels. Make a reservation today! ... more less
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- Also Known As:
- Herbert Hotel San Francisco