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“Uniquely San Francisco” 5 of 5 stars
Review of The Herbert Hotel

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The Herbert Hotel
2.5 of 5 Hotel   |   161 Powell Street, San Francisco, CA 94102 (Union Square)   |  
Hotel amenities
Ranked #82 of 233 Hotels in San Francisco
Portland, Oregon
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Uniquely San Francisco”
5 of 5 stars Reviewed November 2, 2012

Great price, Great room, Great experince. Was in town for one night on business and stayed in a private bath room. The room was clean, comfortable, and perfect for my quick turn around trip. My dinner meeting was with in walking distance and it was a great way to enjoy the sites and sounds of the city. I would stay again.

  • Stayed October 2012, traveled on business
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank Barry5207
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,041 reviews from our community

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    48
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (168)
Date | Rating
  • Chinese (Traditional) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
Seattle, Washington
1 review
5 of 5 stars Reviewed November 1, 2012

as stated about, my stay was without incident - the room was comfortable, clean, quite, and pleasant. The location was prime and everyone that i had contact with was professional and personable. I would go back

  • Stayed October 2012, traveled solo
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank 612Mike
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Москва, Россия
Level Contributor
48 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
5 of 5 stars Reviewed October 25, 2012

I had a wonderful experience staying in Herbert Hotel. Great price value for the service I got. I stayed on the 6th floor in a room with private bath. Accommodation is pretty standard but I got everything I needed except wi-fi .I was informed that they provide only cable internet. The front desk lady who checked me in helped me with direction and city amenities. Will be back for sure!

  • Stayed December 2011, traveled with friends
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Ksenia M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brisbane, Australia
Level Contributor
75 reviews
75 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
4 of 5 stars Reviewed October 24, 2012

Location: Downtown, pretty close to Union Square. We didn't enjoy downtown nearly as much as the Mission, and will stay there next time. For where it is, location is great.

Staff: We had no problems with the staff at all - they were friendly and attentive. The person who checked in in front of us had some reservation issues but we must have only caught the end of it, so no judgement from us.

Room: We had room 718 on the top level, a "junior" suite. Good view, no noise at all. The two beds layout actually worked really well as we both felt unwell the last day or so. Fairly basic layout, but everything was new and comfortable. Floorboards are always a bonus too. Lots of great selections on the TV. Only negative was that we really would have appreciated a mini bar. The bathroom was fine enough - the toiletries were pretty low grade but we had soap from other hotels, and got shampoo/conditioner from Walgreen's.

Miscellaneous: In some ways it is a tarted up hostel, in a "vibe" way. No problem at all, just putting it out there.

Overall - really great value hotel. We paid about $115 + tax for the "top" style room, which is about right. Probably wouldn't be so keen to fork out too much more, but it was great value.

Room Tip: higher level worked well. Probably avoid floor 2 as it has lots of walk through traffic (washing mac...
See more room tips
  • Stayed September 2012, traveled as a couple
    • 5 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
Thank traveloctopus
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Denver, Colorado
1 review
4 of 5 stars Reviewed October 21, 2012

I was in SF last weekend with my boyfriend.We stayed in Herbert hotel for a couple days.The location of the hotel is great because all shopping and dining is with in walking distance. Our room faced Powell street.Room, price was also reasonable. Front desk staff was friendly and helpful.I would definitely recommend this hotel!

Stayed October 2012, traveled as a couple
Helpful?
Thank Natalie M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Johannesburg, South Africa
Level Contributor
53 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
3 of 5 stars Reviewed October 21, 2012

Fairly small rooms, but clean and quiet, considering it is just a few meters from Union Square. It is very conveniently located near the Powell cable car stop as well as the street car stop. Very little extra's provided at this hotel though and there are no wi-fi in the rooms. All in all I thought it was very expensive for what you got, however I think you are paying for the location - which I cannot fault. We were very unimpressed with the reception lady who checked us in, who seemed like she struggled to understand English. She did not give a good image of the hotel at all, and unlike all the other hotels we've stayed at, were extremely unhelpful in offering information or being able to answer simple questions regarding recommended eating places etc.

  • Stayed October 2012, traveled as a couple
    • 3 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 1 of 5 stars
      Service
Helpful?
Thank Roelien H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brisbane, Australia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed October 20, 2012

I recently stayed at the Herbert Hotel and must say it is the only Hotel I have ever stayed at where I had to pay first before I had even seen the room, I envisioned the room I had booked and had confirmation on however apparently that room was not available and we were given a room with no bathroom. We spoke to another couple whom were checking in the next day and the same issues were had by them, I expect that the hotel takes your booking but does not reserve a room and then when you get there you get what is available and you have to pay for it upfront. Very incompetent staff and service was less than average.- Never again

Room Tip: Don't pay till you see which room they have appointed as it is quite likely not what you booked.
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  • Stayed October 2012, traveled on business
    • 1 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 1 of 5 stars
      Sleep Quality
    • 1 of 5 stars
      Rooms
    • 2 of 5 stars
      Cleanliness
    • 1 of 5 stars
      Service
Helpful?
1 Thank kat m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Herbert Hotel

Property: The Herbert Hotel
Address: 161 Powell Street, San Francisco, CA 94102
Location: United States > California > San Francisco > Union Square
Amenities:
Free High Speed Internet ( WiFi ) Suites
Hotel Style:
#65 Business Hotel in San Francisco
#79 Family Hotel in San Francisco
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — The Herbert Hotel 2.5*
Number of rooms: 99
Official Description (provided by the hotel):
The Herbert Hotel is a small historic hotel located on the Powell Street Cable Car line at legendary Union Square, San Francisco, California. Newly designed and renovated, the hotel offers style, location and affordability unmatched in the city center. Conveniently located in the heart of the city, the Herbert is a short walk from San Francisco's many attractions. Restaurants, shops galleries and theaters are just outside our door. Moscone Center, Chinatown, the Museum of Modern Art and the world's most fabulous stores are a short walk away. Our 99 guest rooms are newly designed and renovated. All of our rooms come with high speed internet access. We offer suites and single rooms at affordable prices as well as double and triple connecting rooms that are ideal for families. Offering modern hotel amenities and a classic San Francisco hotel, The Herbert is ideal for families as as well as business and leisure travelers. Enjoy the comfort of clean and well-equipped accommodations at a fraction of the price of typical downtown San Francisco hotels. Make a reservation today! ... more   less 
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Also Known As:
Herbert Hotel San Francisco

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