This use to be called Geary Hotel Owned and Managed by Chinese . I stayed there before for about 6 months and even the quality of the room were in bad condition then but the service was great then.
I checked in to this hotel after I called and told the rooms are all remodeled and that hotel is in a great condition but us found it false. I talked to the guy over the phone before check in and he was very nice over the phone but when I checked in he was extremely Rude. ( a Philippino Gentleman at his 60 ). He wouldn't even make eye contact and yet all he was asking was credit card and taking Tagalog in his own world while he was working. Finally we have offered the room he claimed was fully remodeled and funny that I stayed in the same room over 14 years ago and to be honest with you the room was just crap. I have to admit the room was painted ( poor quality ) and Hand Sink was cracked ( I have pictures of it ) also stinky as the old over 20 years old carpet was still there on the floor. And when I complain to the guy at reception simply he ignored and said I must complain to Latino Manager as he replied !!??
The toilet flush was had problem and water was running the entire night and making noise . Water was licking from the sink and I found it extremely dangerous . The breakfast and area of breakfast was a total joke. There were only few I would say about 6 at the most 8 people that could eat at the same time and there was a line to get in to the breakfast counter that all you could find was the Old ( at least a week old ) Fruits and some breads and jams and hot water and coffees and teas.
The manager was a nice and polite man and when I complain about my past stay and new management he basically didn't do anything even trying to make it up for what his staff did and there was no apology for his bad staff behavior and all he said was that the guy is old and can't change him.
The location of this hotel is pretty good but sure Dirty with garbage all over the walkway or street ( I guess that's the beauty of San Francisco downtown - I'm also from here and lived here many years ) . If you would just spend another 20 or 30 more bucks I guarantee you will be more happy staying I. Other places . I forgot to say that at this hotel they are still under constructions and pretty noisy after 8am and the emergency staircases or windows are in a poor condition as I have checked them myself since I use to live here in this hotel in past.
I hope the new Indian owners read my comments and do something about improving their business as they are going backwards rather forward .
- Official Description (provided by the hotel):
- The Adante Hotel is a boutique hotel located in the heart of San Francisco, just three blocks from Union Square, cable cars, theaters and world class fine dining. Catering to both business and pleasure travelers, the Adante Hotel boasts a residential influence with amenities like WI-FI throughout the hotel and daily complimentary lite continental breakfast. The Adante Hotel's 92 guest rooms were updated with a sleek modern appeal. ... more less
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- Also Known As:
- Adante San Francisco
- Adante Hotel San Francisco