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“Nice room, nice location.”

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Park Central Hotel San Francisco
Ranked #60 of 227 Hotels in San Francisco
Certificate of Excellence
GreenLeadersGold level
Sydney, Australia
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Nice room, nice location.”
Reviewed May 10, 2014

Great location. Supermarket, shops, Trolley stop and Union Square are just walking distance. Comfy bed. As SPG, we got nice room in the corner which gives us awesome view from floor-to-ceiling windows.

Stayed December 2013, traveled as a couple
Helpful?
Thank Liawana
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Debey G, Manager at Park Central Hotel San Francisco, responded to this review, May 13, 2014
Liawana,

Your comments and feedback are much appreciated. We are thrilled that you enjoyed your stay with us while visiting and getting around this great city. We Heart San Francisco and being here for our travelers!

Safe Travels and Be Well
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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3,451 reviews from our community

Traveler rating
    1,338
    1,309
    496
    199
    109
See reviews for
612
858
210
1,275
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (689)
Date | Rating
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  • Chinese (Simplified) first
  • Danish first
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  • English first
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English first
Orlando, Florida
Level Contributor
56 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
Reviewed May 10, 2014

Stayed for a long weekend in the Westin Market Street. There is no better place if one wants to be downtown, close to shopping and tourist attraction but room was small (we stayed at 3rd floor), lobby has very, very few places to seat with almost nothing other than a coffee shop that should not be there anyway. Housekeeping was very poor, bathroom had few amenities specially considering Westin should be high scale flagship for Starwood.

Room Tip: If breakfast is included in your rate make sure to check where is served because they have more than...
See more room tips
  • Stayed April 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Roberto M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Debey G, Manager at Park Central Hotel San Francisco, responded to this review, May 13, 2014
Roberto M,

Thank you for sharing your stay and glad the location met your needs. We do have a restaurant MaSo with a Bar, Lounge and outdoor Terrace and sorry that was not part of your experience. We will share your comments with our team and truly appreciate you taking the time to write a review.

Safe Travels and Be Well.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Melbourne, Australia
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed May 10, 2014

The Westin was the perfect hotel for our stay in San Francisco! It was in an amazing location - right near the Main Street (market street), accessible via public transport, close restaurants and supermarkets and all the shopping you could want! The staff were helpful and kind. They were always willing to help. The room was clean, comfortable and quiet. Everything you want in a hotel room ;) would definitely stay there again and recommend to friends.

  • Stayed May 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Larns11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Debey G, Manager at Park Central Hotel San Francisco, responded to this review, May 13, 2014
Thank you Larns11!

We really appreciate you taking the time to review and share your experience on TripAdvisor! Also glad you enjoyed San Francisco and your visit.

Safe Travels and Be Well!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Burlington, Massachusetts
Level Contributor
72 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed May 8, 2014

Loved this hotel - great, comfy beds, easy check in, "going green" option for linens, helpful concierge staff. I even used the tech support when wifi had issues and they were very good. Conveinent location and good food.

  • Stayed May 2014, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Denise G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Debey G, Manager at Park Central Hotel San Francisco, responded to this review, May 26, 2014
Denise G

Thank you so sharing this your comments about our hotel with others and taking the time to review on TripAdvisor. Great to hear that tech support was helpful and was able to help.

Safe Travels and Be Well.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New York City, New York
Level Contributor
18 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed May 7, 2014

I'd love to give the hotel 5 stars but can't based on one service incident. The rooms are nice for Westin standards, great location off Market street and reasonably priced as well. However, we called room service several times and they would not answer. Worst of all, when they finally did pick up their phone, they slammed the phone down saying they were too busy. I complained to management but not sure they took my complaint that seriously.

I don't want that one bad experience to ruin it for the rest of the staff. Most of them were very nice and helpful. Therefore, I only downgraded them one star in this review. However, I hope the individual in room service is properly disciplined for their bad behavior. Many thanks to the front desk for providing an excellent room on the top floor.

Please note there is no spa at this hotel. If you're looking for spa services avoid the St. Regis hotel, which is also a Starwood hotel. My fiancee got an overpriced and bad manicure/pedicure at the St. Regis, which is where the Westin directs you if you request such services.

Room Tip: Ask for a high room floor. There are great views at this hotel.
See more room tips
  • Stayed May 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank deprivation
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Debey G, Manager at Park Central Hotel San Francisco, responded to this review, May 13, 2014
deprivation,

Thank you for your honesty and sharing your experience with others. We do love our hotel and location and take great pride in our level of service and will be sure to follow up. San Francisco is a great place to travel to and visit and we thank you for letting us be a part of your experience.

Safe Travels and Be Well
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Brooklyn, New York
Level Contributor
16 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed May 6, 2014 via mobile

Just stayed at the westin market street. Few thoughts for any business traveller.
- overall Hotel is okay in a good location
- the gym is shocking. Limited free weights, small and not many options.
- food was okay in the restaurant. Had breakfast there twice. A few mistakes but okay.

Stayed May 2014, traveled on business
Helpful?
1 Thank angussullivan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Debey G, Manager at Park Central Hotel San Francisco, responded to this review, May 13, 2014
angussullivan

Thank you for taking the time to give us feedback and share your experience with other business travelers.

Safe Travels and Be Well.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mexico City, Mexico
Level Contributor
77 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
Reviewed May 5, 2014

I wish I could rate this hotel higher but always some problem arises. The safebox was not working, the 3116 room was a bit noisy because of the elevator so try to avoid choosing 3016, 2916 and so on.

This is my third time visiting the hotel and the location is great, the price is also a good thing but the little details make me rate it as average instead of very good.

  • Stayed May 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank juanesteban
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Debey G, Manager at Park Central Hotel San Francisco, responded to this review, May 26, 2014
juanesteban,

You are right that it is in the details. We thank you for sharing your feedback with us as we continue to improve and creating a lasting and memorable stay with our guests. We will look at these concerns with our management team to make sure they are minimized and our systems in place are working to address these areas.

Safe Travels and Be Well.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Park Central Hotel San Francisco

Property: Park Central Hotel San Francisco
Address: 50 Third Street, San Francisco, CA 94103-3106 (Formerly Westin San Francisco Market Street)
Phone Number:
Location: United States > California > San Francisco > SoMa , South Beach
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites Wheelchair access
Hotel Style:
#14 Green Hotel in San Francisco
#34 Business Hotel in San Francisco
#35 Luxury Hotel in San Francisco
#46 Family Hotel in San Francisco
#69 Romantic Hotel in San Francisco
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Park Central Hotel San Francisco 4*
Number of rooms: 681
Official Description (provided by the hotel):
THE SOMA SAN FRANCISCO HOTEL UPDATED AND UNSURPASSED Downtown convenience. Inspired hospitality. Complete comfort. It all comes together at the Park Central San Francisco Hotel - located amidst our city's most popular sights and venues. Our newly re-imagined hotel elevates the standard of excellence in luxury hotels in San Francisco, while celebrating the timeless art of hospitality. ... more   less 
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Also Known As:
Westin San Francisco Market Street Hotel San Francisco
San Francisco Westin

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