Full disclosure: I booked our room using hotwire, so I didn't get my full SPG rewards experience at the hotel.
My wife and I stayed at the Westin Market Street for 2 nights in order to attend a trade show at the Moscone center and celebrate our 10 year anniversary. We arrived late and had a somewhat brusque front desk experience. I asked for a a great view for our celebration and the desk agent basically ignored me and just handed us keys with no explanation. Upon entering the room, I was taken aback by how tiny it was. We have stayed at several other Union Square properties in the $200-$400 range and this room was by far the smallest. Of course like all SPG properties it was clean and neat and the bed was VERY comfortable! My biggest complaint was the bathroom. I am not a tall person (5' 6") and the shower head was literally aimed at my throat. The shower head was so low on the wall that my wife had to take a bath both days as she couldn't get enough water pressure to get soap out of her hair. between the low shower head and almost no water pressure, we joked that the shower in our RV was better! I know, this is a first world problem, but when you're expecting a swanky experience for your $$$ it was certainly a let down.
oh, and we didn't get the view either... A few other quirky experiences along the way. vomit in an elevator, expensive wifi and our honor bar missing items just gave us a less than stellar experience.
I'm sure there are nicer rooms and the hotel staff cleaned up the elevator mess quickly, but I have had much better experiences at some of their competitors downtown.
- Official Description (provided by the hotel):
- THE SOMA SAN FRANCISCO HOTEL UPDATED AND UNSURPASSED Downtown convenience. Inspired hospitality. Complete comfort. It all comes together at The Park Central San Francisco - located amidst our city's most popular sights and venues. Our newly re-imagined hotel elevates the standard of excellence in luxury hotels in San Francisco, while celebrating the timeless art of hospitality. ... more less
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- Also Known As:
- Westin San Francisco Market Street Hotel San Francisco
- San Francisco Westin