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The Park Central San Francisco
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Reviews (3,776)
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1,455
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All reviewswestin market streetfront deskgreat locationunion squarefloor to ceiling windowsheavenly bedyerba buena gardensmoscone centercorner roomhigher floorbusiness hotelbusiness tripupon checkgreat roomvalet parkingan upgradebart station
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3,276 - 3,281 of 3,776 reviews
Reviewed September 21, 2007

Rented two rooms here for an overnight stay with my elderly mother. Her room was quite spacious, whereas mine was on the small side and oddly shaped. Both rooms were nicely furnished, with large HDTVs and smallish bathrooms. The price was right for a weekday in San Francisco at $179 per room. Breakfast in the hotel restaurant was fine, though the room could have been warmer (both temperature-wise and design-wise). The main problem here was unpleasant encounters with rude staff personnel. The attendant who parked our car (valet parking only) was quite unfriendly, and, when I remarked on the steep $48 nightly charge, rolled his eyes and told me it was a bargain compared to the rate at another hotel down the street. He then gave my car a rough handling. Three front desk staffers were also unpleasantly indifferent, while another was very gracious.

  • Stayed: September 2007, traveled with family
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2  Thank Asksteve
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 18, 2007

My wife and I recently stayed at the Westin for a weekend vacation. Everything in the room / hotel had been recently remodeled, including a flat screen HDTV in our room. The location is ideal - next to Martket St, and close to all public transportation (we didn't rent a car - took the BART into town for $5 each from SFO - the BART stop is a short walk from the hotel). We had no problems with the service or the staff - they were helpful. We booked through Expedia and received a discounted rate for booking the flight and hotel at the same time about $165 per night. We stayed on the 5th floor. The only downside is you do get some street noise - but it wasn't bad enough to interrupt sleep. We'd stay there again.

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2  Thank MJN_slc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 16, 2007

I stayed here for three nights on a Starwood 3 nights for the price of 2 offer, which worked out at about $154 per night.

Be warned the exorbitant 14% room tax is not in the rate at booking; this is added on check out, which could be more transparent.

As SPG Gold I was given a corner room, with a great view over San Francisco to the water beyond.

Had a superb, and massive, flat screen plasma in the room, though the mini bar nibbles had not been stocked as yet (seemed the sensor tray was installed, ready to go but empty).

Check In was noticeably fast, and my 4pm check out was honoured without a problem; the maid even refreshed my room on my last morning which helped make packing a tidier affair for me.

Bathrooms were small, but that seems to be the norm in all SF hotels.

The location cannot be beaten; four minutes walk from the South Side of Union Square and just round the corner from the Four Seasons and opposite the Fantastic San Francisco Museum of Modern Art, with the new and unmissable Olafur Eliasson light show.

Wired web connection was easy to access, swift and affordable ($15.99) though if you just need to check emails, pop over Market Street to the Apple store where you can get online for a few minutes free.

Two tips; if you are renting a car, get a Hybrid (Prius) as they charge half price ($22/night) for these environmentally friendly cars vs. $42 for a regular vehicle.

Second: if you go to Macy's take your room key and out of state ID to Customer Services for an 11% discount.

VERDICT: Dependable Westin heavenly beds, now in a modern, clean property which is a great improvement over the very variable experiences I have had at the Westin St. Francis in nearby Union Square.

  • Stayed: September 2007, traveled solo
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8  Thank RovingTraveller1900
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 15, 2007

Booked this hotel via Spg website. got an excellent deal for 149/night on a busy weekend. stayed at this property twice, both time got upgraded to a nice corner room (xx25 and xx01) as spg gold. If you are platinum you'll get upgraded to the corner suite (more likely). but the hotel sold out pretty often b/c its right next to the convention center. its an easy 5 mins walk (and safe too) to the bart station and also there are lots convinent /fast food store nearby (quiznos, starbucks, McDs, taco bells and 7-11). CPK is right across the street too. SF shopping center and Union square are approx 2-3 blocks away. There is a big cinema right behind the hotel too. Easy access to the Ferry building/fisherman's wharf via bus / cable car.

The room on 22 floors and UP are consider "grand deluxe/premier" room so they have a better view of the city. As other reviewers suggested. This hotel has a nice , new gym at 4th floor, no swimming pool tho (Very common in norcal). But this hotel is mostly business travellers so not likely people will have time to really use the gym facilities. Afterall, this hotel IS a business hotel, so don't expect too much from it. The service was prompted but slow. Most of the people working at the front desk are young so their knowledge could be limited and their attitude certainly needs to polish some more when dealing with the customers. Afterall, this is still a nice hotel, very comfortable bed and AC works great in the hotel, a perfect place for travellers whos visiting SF for the first time!

  • Stayed: September 2007, traveled on business
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2  Thank Doraemon79
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 13, 2007

This is a great hotel right in the middle of everything downtown. I would highly recommend the Westin, especially if you can get a good deal on a site like Hotwire.

-Short walk to the BART station on Market St. A little longer walk to AT&T Park and many other attractions.
-Rooms are very nice and clean (although a little small).
-There is a state-of-the-art gym on the 4th floor with brand new equipment.
-I was only on the 5th floor, but rooms above the 10th floor or so look like they would have a nice view of downtown.
-Nice flat panel TVs and Aeron desk chairs in the room.
-Only complaints: there's an extra charge for internet access and the business center is very expensive. On the other hand, you can probably find a place nearby with free WiFi pretty easily and there's a Kinkos right down the street. I just think a higher-end hotel should provide a services like this for free.

  • Stayed: August 2007, traveled on business
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2  Thank cohlookout
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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