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“Zen”

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Orchard Garden Hotel
Ranked #16 of 228 Hotels in San Francisco
Certificate of Excellence
GreenLeadersGold level
Denver, Colorado
1 review
“Zen”
5 of 5 bubbles Reviewed April 14, 2014

Right next to china Town, good location, walking distance to lots or stores and fantastic food. The French cafés are amazing. Clean rooms seem newly decorated and very friendly staff. Highly recommend.

  • Stayed April 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Hmtblondie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Collins C, Front Office Manager at Orchard Garden Hotel, responded to this review, April 16, 2014
Thank you for the great review! We are so pleased that you have enjoyed the convenient location of hotel and found it easy access to stores, fine restaurants and transportation. We are glad you have liked our well appointed guest room. Our staff has also made such a great impression on you. Appreciate ever so much of your high recommendation. We look forward to welcoming you back very soon.
Regards
Collins Chu
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,408 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (224)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed April 13, 2014 via mobile

Excellent location, walking distance from main attractions. One block away from chinatown. Front desk employees were very helpful planning for tours. Clean and good price for the location compared to other hotels nearby.

  • Stayed January 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank alopr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Collins C, Front Office Manager at Orchard Garden Hotel, responded to this review, April 15, 2014
Appreciate very much for the kind review! A big thank you for choosing to give the Orchard Hotel a shot! There are a lot of hotels to choose from in San Francisco, so that means a lot. It’s great to hear we have exceeded your expectations and concluded the experience is indeed value worth! Thanks again for taking the time to do this. Look forward to seeing you again very soon in future.
Regards
Collins Chu
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
San Francisco, California
1 review
4 of 5 bubbles Reviewed April 5, 2014

This hotel was wonderful. The doorman and front desk/concierge staff were extremely helpful. The staff helped search for BART stops and cabs in the Oakland area. They printed out directions and gave phone numbers as well.

As far as the room goes it was plenty big and very clean. There is a turn down service too. I really like the atmosphere of the hotel.

One of the great things about this hotel is it is right next door the China Town. There is a French restaurant across the street and an Irish pub called the Irish Bank. The IrishBank has outdoor seating in the alleyway. There is a wine bar down the street as well.

Looking for shopping? Plenty of shopping within blocks of each other.

All in all great place!

Room Tip: We had a corner room. It was quiet.
See more room tips
Green Features: If you give a review on TripAdvisor the hotel will plant 1 tree for every review. It is associated with Plant A Billion, which is an organization by the Nature Conservancy to restore the Atlantic Forest in Brazil.
  • Stayed April 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank mornings_sun
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Collins C, Front Office Manager at Orchard Garden Hotel, responded to this review, April 6, 2014
Thank you for taking the time to share your experience during your recent stay with us and write a review on TripAdvisor. As promise, we will plant a tree for you at the Atlantic Forest in Brazil which is associated with our Plant A Billion project. Appreciate you compliments about the staffs. Aside from the location, we would say our staff is what makes the Orchard Garden Hotel so special. They are caring, sincere and always willing to help a guest in any way that they could manage. So glad to hear that you have liked our room, considering they are one of the most important elements we offer our guest. Aren't they comfortable? Thanks again for your wonderful feedback, will definitely share them with the team here. We will reserve another tree for you to plant on your next stay with us. Look forward to seeing you again soon.
Regards
Collins Chu
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Vancouver, Canada
Level Contributor
52 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
5 of 5 bubbles Reviewed April 5, 2014

We've done the "free wifi" that's uselessly slow.
We've done the "5-star" that's more like 3.
We've done "boutique" that's just an excuse to be snooty.
Orchard Garden Hotel? Flawless execution of high-end done right.
Our bellman had a warm recommendation to fit perfectly into our plans, the front-desk kindly explained the hotel's amenities and the lack of a house chef (a short notice snag for them) wasn't even a bother. Late arrival welcomed, clean, well appointed rooms and comfortable furnishings, and a more than spacious bathroom (what's the deal with the sliding-type doors without locks on hotel bathrooms these days?! Even that couldn't sully the experience.
Our travel style is decidedly non-tourista, so this location off the standard SF tourist fare suited us fine, and had easy access to tram, trolley, Muni and BART lines, or walking for the strong-of-calves. Be sure to check out the cable car stop just down the street, which avoided the crowds of the Union Square stops for us!
If you're looking for exquisitely executed, comfortable luxury without the stuffy, snooty nonsense, this green hotel is right up your alley. You won't be disappointed.
Bravo, and thank you.

Room Tip: "Inside rooms" don't have a view of all that much, but with the city on your doorstep...
See more room tips
Green Features: No complaints - making going green easy without sacrificing comfort or style.
  • Stayed April 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Cypherson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Collins C, Front Office Manager at Orchard Garden Hotel, responded to this review, April 6, 2014
Well, I guess we’ll settle for “Perfect” ! What a great word to read. At the Orchard Garden Hotel, exceptional guest service is the foundation of our promise to our guest; we strive to provide every guest with a consistent and exceptional experience, from service to amenities and product. Reading thru your notes, it makes us feel like we have accomplished what we set out to do. We are so pleased of your commending us on our efforts being an eco-conscious hotel; and equally appreciated of you saying that making going green easy without sacrificing comfort or style. Thanks again for all the positive feedback and the great review. We look forward to seeing you again soon.
Regards
Collins Chu
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Houston, Texas
2 reviews
5 of 5 bubbles Reviewed April 1, 2014

Rooms were a bit small but very clean and overall service was great. Very nice breakfast. Concierge was very helpful and friendly. We will definitely come back to this hotel and will recommend to our friends.

  • Stayed March 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Demokratik
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Collins C, Front Office Manager at Orchard Garden Hotel, responded to this review, April 2, 2014
Thank you for taking the time to share your experience. We are thrilled to hear we did not disappoint. Our overall services and offerings have met with your exceptions. We are equally excited to hear that you will be staying with us again. Appreciate ever so much of your high recommendations. Look forward to welcoming back to this great city soon.
Regards
Collins Chu
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
south wales
Level Contributor
32 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 bubbles Reviewed March 31, 2014 via mobile

Stay recently and found the hotel to be a great base for all our needs, right next door to Chinatown and close by to Union Square, the hop on hop off tour stops right by the hotel.
The staff were great, they organised our return transfers to the airport in a town car which was cheaper than the taxi!
Can't fault this hotel.

Stayed March 2014
Helpful?
Thank thereeces
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Collins C, Front Office Manager at Orchard Garden Hotel, responded to this review, April 2, 2014
Thank you for the great review! You certainly have said it best with ‘location….’ You can’t beat where we are positioned downtown. You found most of the main sightseeing points are just minutes away from the hotel doors. Appreciate your compliments about the staff. We are so proud of having a team of employee’s that sincerely care about our guests, will share your feedback with them. Glad to hear that you have enjoyed your stay with us. Look forward to seeing you again very soon.
Regards
Collins Chu
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
York, United Kingdom
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 bubbles Reviewed March 30, 2014

I stayed for 3 nights and found it a great base, with friendly and helpful staff, without exception. Mine was a large room in a quiet zone, very clean and comfortable with quality bedlinen and towels. Has an eco friendly policy and practice. Breakfast extra but very good vegetarian option, served in a relaxing space. I was travelling solo, and felt safe here. Can't fault it!
Also - roof garden!

Room Tip: I requested a quiet area
See more room tips
Green Features: Excellent - policy and products, recycling, staff training, literature raises awareness of visitors too
  • Stayed March 2014, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank deppj046
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Collins C, Front Office Manager at Orchard Garden Hotel, responded to this review, April 1, 2014
Thank you very much for the positive feedback. We are thrilled that you have enjoyed your stay with us; and that you liked our spacious, clean and quiet room. Very pleased to hear that the staff here has made such a good impression and was part of those positive experiences. Glad that you have tried the roof top garden and the Roots restaurant; and you loved the foods and services. Thanks again for taking the time to write the review. We look forward to welcoming you back very soon.
Regards
Collins Chu
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Orchard Garden Hotel

Property: Orchard Garden Hotel
Address: 466 Bush St, San Francisco, CA 94108-3731
Phone Number:
Location: United States > California > San Francisco > Chinatown
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#10 Green Hotel in San Francisco
#12 Luxury Hotel in San Francisco
#16 Romantic Hotel in San Francisco
#21 Family Hotel in San Francisco
#43 Business Hotel in San Francisco
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Orchard Garden Hotel 4*
Number of rooms: 86
Official Description (provided by the hotel):
Established in 2006, The Orchard Garden Hotel is one of California's first and foremost eco-friendly hotels. Mixing state-of-the-art amenities with a dedication to protecting the environment, we invite you relax in utmost comfort with us! Built to the national standards of green building developed by the U.S. Green Building Council, The Orchard Garden Hotel is LEED certified, Green Seal Certified, and has earned Trip Advisor's Certificate of Excellence award and gold level for Green Leaders. In addition striving for a 100% non-smoking environment, the hotel is also California's debut of a guest room key card energy control system, which reduces an overall of 20% energy consumption. The Huang Family is committed to maintaining an environmentally friendly and non-toxic environment, as well as a chic and convenient experience. Nestled in the heart of San Francisco, The Orchard Garden Hotel is located near the Financial District, Union Square shops, and many museums and attractions. Whether you are at our Roots restaurant eating locally sourced foods or relaxing on our rooftop garden, you will be at ease with us. We invite you to experience a "Tradition of Excellence" at the Orchard Garden Hotel! ... more   less 
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Also Known As:
Orchard Garden San Francisco
Hotel Orchard Garden

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