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Orchard Garden Hotel
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Reviews (1,571)
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All reviewschinatown gaterooftop gardeneco friendly hotelgreat locationcafe de la pressesister hotelfew blockswithin walking distancecomfortable bedsthe financial districtturn down servicewould definitely stay here againbusiness centerjunior suiteclose to union squaremini barfront desk staff
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813 - 818 of 1,571 reviews
Reviewed October 2, 2012

Fantastic location. Minutes from Union Square, Chinatown and close to multiple forms of public transport. The room was bright and generous in size, especially the bathroom. Best of all the room was extremely quite and very comfortable. By far the best sleep in 4 weeks travel. Staff were friendly & helpfull, always smiling and welcoming. Would definitely stay here again.

  • Stayed: September 2012, traveled as a couple
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Thank OzMK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 29, 2012

The hotel is located right next to china town and one block from union square. And it's a very quiet location too!

Service
The staff are friendly, polite and very helpful.

Room
Average size and deco. Something yucky: I found a clump of light brown hair on the inside of a bath robe. Both of us have dark brown hair.

We initially wanted to have late check-out. It was stated in their website that late check-out is charged hourly. When we arrived, we were told that any late check-out after 2pm is charged half-day and after 4pm is a full-day room rate. The charge is totally acceptable though (eventhough the hourly charge is cheaper) but I wish they updated it on the website.

Thumbs up! This hotel is eco-friendly!

We only realised after we left that we forgot to visit the roof top garden! Oh well, a good reason to stay here again! :)

Stayed: September 2012, traveled as a couple
Thank hrlbhr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 27, 2012

My daughter and I spent the most wonderful 10 days here in August. The location was perfect, the room was perfect, the staff was perfect. Special thanks to Thomas, Darren, and Chang Fen Lin, the best housekeeper ever. Our room was spotless! I can't believe that anyone dare complain about the roof garden! We would go up there as often as possible at the end of a long day, relax with a drink and watch the fog roll in. And it is beautifully planted with flowers! We couldn't have asked for anything better. This is not a luxurious 5star type of hotel. But it provides all that anyone could possibly need...the most comfy bed and duvets, spacious bathrooms, and a friendly, caring staff. And all with style. Oh, and I most almost forgot...they recycle!!

  • Stayed: August 2012, traveled with family
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1  Thank Laura W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 26, 2012

Just spent another four nights here. Love the location - could not be better. Close to Union Square, Chinatown, BART, Cable Cars, you name it! Nice quiet rooms, excellent beds, bathroom layout is the best. Why can't other hotels have sliding barn doors so you are not constantly trying to maneuver around regular doors that are blocking half the bathroom? Nice friendly staff. Some of the soft seating in the lobby is looking like it might be time for an upgrade. But overall things are sharp, clean, and very comfy. I can't wait to go back for another visit.

Room Tip: Front rooms facing Bush Street have more natural light but can be noisier.
  • Stayed: September 2012, traveled on business
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Thank PlaneTraveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 24, 2012

This hotel goes without a surprise.
Outside it looks good, inside it's fine, rooms are not that large though it's convenient and well designed.
Staff is nice.
And it's really a great location in SF : close to Union Square and Chinatown.
I would simply not go for breakfast, not interesting. Especially considering every other places available around for breakfast or brunch, e.g. try Sears if you never did ;-)

  • Stayed: November 2011, traveled on business
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1  Thank Legolas53
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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