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Reviewed June 11, 2019 via mobile

This hotel is extremely nice... not the most perfect location if walking with smaller kids but near most destinations... a mile from the market.... great gym and a great restaurant for breakfast and all other meals. Kids loved the Tesla complimentary ride and the “Butler” type service which the service really put this hotel apart.

Date of stay: June 2019
Trip type: Traveled with family
3  Thank JoshuaExpeditions
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed June 7, 2019

i enjoy visiting this hotel.the staff is nice and i like to use of the complimentary Bentley. the location is good and i can walk to everything. i like the size of the suite and the design is nice simply done.

Date of stay: June 2019
  • Trip type: Traveled with family
    • Sleep Quality
    • Rooms
    • Service
3  Thank clin1230192
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed June 2, 2019

The St. Regis staff takes such good care of their guests. Between that and the sumptuous room and bath we felt pampered during our two night stay, even without a visit to the spa. The hotel is in a good location, walk-able to many places of interest.

Date of stay: May 2019
2  Thank ginna123
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed May 28, 2019 via mobile

We visited San Francisco with special plans to celebrate our wedding anniversary with high expectations from a luxury hotel. I have never stayed a St. Regis before but was well aware of its status and recognition for exceptional service. I used my Marriott Bonvoy points to book a room online knowing that with my Gold Elite would provide its almost guaranteed room upgrade.

What I didn't count on was for the Seattle Mariners to be staying at the hotel during the same weekend (which I realized later)...so upon checkin, when I asked the Front Desk for a King bed, to my surprise, there was none available. Disappointed, I asked that I be notified of the first availability, then broke the news to the wife.

The room was still an upgrade from Superior to a Deluxe. Very spacious with all the amenities including a large shower, bath, flat screen, cabinetry, business desk, and a bottle of champagne chilled on ice to help start our celebratory weekend. The beds were ultra plush, white linens crisp, and pillows engulfing and inviting, unfortunately it was a bit uncomfortable for 2 adults being just a Double. For a split second I debated whether to have His and Her own bed, but figured it probably wasn't a good idea.

The next day I decided to pay the front desk a visit after my workout (and grabbing Starbucks 2 blocks away :). The gym on the 5th floor has a great selection of cardio equipment for treadmills, ellipticals, bikes, to assisted and free weights, although I found the free weight area to be a bit tight. I spoke to Karen who told me the good news about a King being available one floor below ours. I had not gotten a good night sleep since the street noise could be heard from the 7th floor. We decided to take a look at the room, and I quickly turned it down since it was adjacent to another hotel's rooftop that looked like was under construction and had windows peering into the room. Disappointed once again, I had almost made up my mind about staying at another St. Regis in the future, when Karen told me she was going to talk to her manager to see what other options were available.

Less than a hour later, Karen was able to secure a room on the 14th floor with a King bed and a nice view. She even provided a personalized note apologizing for the inconvenience accompanied with some cookies and a box of chocolates. Thanks Karen!

The rest of the stay we were able to experience what differentiated the St. Regis from every other hotel. This included the exceptional butler service that attended to every little detail including turning down your room every night, getting your slippers and glass of water ready by your bedside, laying towels on the bathroom floor, dimming your lights, refilling your ice bucket, providing next days forecast, etc.

This also included the luxury car service (Tesla SUV, BMW) and professional drivers that was available upon request to any destination within 2 miles of the hotel which we used to get to our dinner reservations on time.

Would I stay here again? Yes. Would I recommend the St. Regis? Absolutely. Thanks for taking the extra effort to ensure that our special weekend getaway stayed extra special.

Date of stay: May 2019
Trip type: Traveled as a couple
2  Thank WTravelerSeattle
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed May 27, 2019

Stayed at the St Regis for one weekend night. First time staying at the St. Regis as I usually stay at the Ritz, but I am now reconsidering my loyalties after a great stay! I am an Ambassador Elite at Marriott so I stay at a lot of hotels and I can say that The St Regis definitely deserves its high ratings.

Overall the hotel has a sleek modern luxury feel and the common areas are all very well maintained.

We had a points reservation for a standard Superior King but were upgraded to an Overlook Suite at Check-In. Suite was modern, clean and very well appointed. I was surprised to learn that they are planning on renovating the suites/rooms shortly as ours was still in great condition already. They obviously have very high standards

We took advantage of the butler service to get coffee and tea delivered in the morning which was a very nice and greatly appreciated touch.

Platinum and above Marriott elites are offered free breakfast from a limited but still excellent menu in the main restaurant. I personally enjoyed by breakfast sandwich.

The fitness center has a free weight area as well as the standard cardio machines. It also had two Peleton stationary bikes, first time I have seen those in a hotel.

Overall an excellent stay.

Date of stay: May 2019
  • Trip type: Traveled as a couple
    • Rooms
    • Cleanliness
    • Service
2  Thank Billxma
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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