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“Great location but don't leave it to chance to have a great experience”

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Hotel Vitale, a Joie de Vivre hotel
Ranked #50 of 230 Hotels in San Francisco
Certificate of Excellence
GreenLeadersSilver level
Reviewed May 7, 2013

I've stayed at this property several times and every time I've had to book directly as my travel agent and various online reservation services invariably show no availability. This is not necessarily a bad thing because this allows you to reserve the exact type of room you want and ask specific questions about the floor, view etc. Try to ensure you have a view of the Bay Bridge on a high floor if you're willing to pay a little extra.

The location is fantastic, on the Embarcadero near great restaurants on the waterfront, off Market Street and Union Square and walking distance to much of the financial district. Unless you have a specific reason to be located elsewhere, most visitors will find this ideal. The hotel has a boutique feel to it and while serene in the early morning, there is a funky vibe after work when the bar fills up - especially in the warm season when there is outside seating. The staff is extremely friendly when engaged and they provided me with a temporary room to change following an overnight flight when my (larger) one was not ready. The rooms are clean and well-appointed with an very easy to regulate thermostat (a must have in US hotels). The beds are comfortable enough although I generally prefer more support.

The Americano Restaurant is excellent and service is very efficient early in the morning (fastest breakfasts in SF) although at times the service staff seemed to take a while to warm up. I recommend the wild mushroom scramble for brekkie and the pizzas/pasta for lunch or dinner.

The gym is tiny but for a nominal fee you can get full access to the 55,000 square foot YMCA a few minutes away with state of the art training equipment. Also, unless it is raining heavily outside you should be running along the water instead of on a treadmill.

My only other advice is book early to get a good choice of rooms and a good price.

  • Stayed: March 2013, traveled on business
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Thank Dreddlox
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelVitaleGM, General Manager at Hotel Vitale, a Joie de Vivre hotel, responded to this reviewResponded May 8, 2013

Dreddlox:
Thank you for your thorough review, it is useful to receive feedback on so many aspects of your experience. While there are many third-party reservation sites for Hotel Vitale, our in-house reservations team will always have the most updated information on our availability. I am glad that you enjoyed the location and boutique atmosphere of Hotel Vitale, being a smaller property aids us in giving our guests the individualized attention that they deserve. That being said, if you enjoyed the hotel and Americano, be sure to try Spa Vitale on your next visit. The Warm Bamboo Renewal is deeply relaxing after a long run in the fresh air along the Embarcadero waterfront. If you are interested, our day passes to the YMCA one-half block away are actually complimentary, and passes to the nearby Bay Club are available for a nominal fee. We look forward to welcoming you back on your next trip to the West Coast.

Warm Regards,
Melony Williams

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990 - 996 of 1,743 reviews

Reviewed May 4, 2013

The Vitale is located on Mission Street directly across from the ferry dock. It's a great location, an easy walk or taxi ride to all the downtown attractions. Great restaurants within an easy walk. We stayed in a room looking out at the Bay Bridge and with all the beautiful lights, it's a wonderful vantage spot. Room was clean, hotel has a contemporary vibe; the patio bar was packed with locals, staff were very helpful and attentive. We would definitely return.

Stayed: March 2013
Thank traveltoujours
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelVitaleGM, General Manager at Hotel Vitale, a Joie de Vivre hotel, responded to this reviewResponded May 7, 2013

traveltoujours:
I am glad to hear that you enjoyed our location, we are very fortunate to be in such a vibrant and convenient area of the city. The Bay Lights are quite inspiring to watch, and the pattern never repeats itself, so you will see something different every time. Thank you for your kind review and we look forward to welcoming you back on your next visit.

Warm regards,
Melony Williams

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Reviewed April 29, 2013 via mobile

Checked in early. Room not quite ready, but quickly was ready. Reception brought me my key 5 min later. I mentioned that I liked the fruit/vegetable water in lobby because it made me think I was on vacation. 20 min later, she had a pitcher of the water delivered to my room. So simple. So awesome. Thank you hotel Vitale for hiring people who care. I'll definitely be back!

  • Stayed: April 2013
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Thank tvl20
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelVitaleGM, General Manager at Hotel Vitale, a Joie de Vivre hotel, responded to this reviewResponded May 1, 2013

tvl20:
Thank you for your thoughtful review. I will gladly mention to the front desk team what an impression they made on you with the flavored water. I am so pleased you enjoyed your stay at Hotel Vitale. We look forward to welcoming you back on your next visit to San Francisco.

Warm regards,
Melony Williams

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Reviewed April 28, 2013

You just cannot beat the location in San Francisco. The rooms are bright and cheerful, the service attentive and efficient throughout (reception, valet, restaurant, etc.), and the smallish 24 hour gym equipped with state of the art cardio equipment. The price is reasonable for San Francisco.
Areas for improvement: I stayed on the 2nd floor and the noise from the street was a distraction.

  • Stayed: April 2013, traveled on business
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Thank mojo2018zabivaka
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelVitaleGM, General Manager at Hotel Vitale, a Joie de Vivre hotel, responded to this reviewResponded May 1, 2013

mojo2014samba:
We are so fortunate to be located in such a beautiful area of the city and I am delighted to be able to share that with our guests. Thank you for your review and I will happily pass along your kind words regarding your experience to the rest of the team.

Warm regards,
Melony Williams

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Reviewed April 22, 2013

The Vitale is a nice hotel. I wanted to like it more than I did. Prior to arrival the concierge was very helpful making dining arrangements and even sprang for an appetizer at one of the restaurants we
visited. The vibe is modern and urban. The room was clean and well furnished, though I found the bed a bit soft (nit) . The missus and I both got massage at the spa and each of our experiences was quite good, hats off to the therapists on staff. We found the bayfront room noisy both from traffic on Embarcadero as well as the outdoor bar below. If selecting a room for a view be sure to ask for rooms 4th floor or higher not so great below. The staff was quite good and professional though we found that less so in the Americano restaurant , the food was ok. If you want an Embarcadero or financial district address this is a good spot. I thought it was nice , not great , but solid.

Room Tip: Choose an upper floor
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  • Stayed: April 2013, traveled as a couple
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Thank Nova R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelVitaleGM, General Manager at Hotel Vitale, a Joie de Vivre hotel, responded to this reviewResponded April 25, 2013

Nova R:
Thank you for staying with us at Hotel Vitale, I am happy to hear that the concierge was able to assist you with your dining arrangements. One of our guiding philosophies is “Luxury, Naturally” and I am glad that your room and overall experience was in line with it. I do hope that you will give Americano another try on your next visit, we would love another chance to impress you.

Warm regards,
Melony Williams

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Reviewed April 18, 2013

We stayed in Hotel Vitale on April 12, 2013, for one night. We got a room on the third floor with partial view of the Bay Bridge. The room was very nice and impeccably clean, the cleanest I have seen in SF. Due to some room perfume it had a very nice scent. The minibar war very well equipped and a complimentary bottle of water was delivered to the room in the evening as well as a paper in the morning. The King bed was comfortable and clean.

It would have been perfect, but...when I went to the toilet, my look wandered above and I discovered an incredibly dirty air exit unit. It was unbelievably gross, caked with the dust and lint of years and years....I am sure it has never been cleaned. OK, this is the air exit, so nothing to really worry about, just gross to look at. However the grill of the air conditioner where the air comes in was not very clean either. And that is not a good sign. I therefore called the front desk and complained. We were immediately shown a different and much nicer room, but the vent duct in the bathroom looked exactly the same. The hotel manager then came up and seemed to be genuinely embarassed when I showed him the dirty air exit. As for the air conditioner, he sent up a technician who explained to me that filters were regularly exchanged and even opened the unit to show me the clean filter.

Honestly, I was ready to give the Vitale a very bad review after having seen the dirty airduct. However they were really professional with everything in response to my complaint. They even offered to send something up to the room and I am sure they would also have cleaned the dirty air unit. I did not want them to as then the dust and dirt would really have been in the room’s air (as we are travelling with a 2-year old I am quite concerened about such things).

We went from hotel Vitale to the Grand Hyatt as we had that reservation made in advance. After having stayed in both hotels, I would always prefer the Vitale as it is generally much cleaner and the service is better.

  • Stayed: April 2013, traveled with family
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1  Thank Madeleine C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelVitaleGM, General Manager at Hotel Vitale, a Joie de Vivre hotel, responded to this reviewResponded May 1, 2013

Madeleine C:
I am so glad that you enjoyed your room and overall experience here at Hotel Vitale. Thank you for your feedback concerning the air ducts. We will certainly see to it that the issue is addressed. Please contact me directly if you have any further questions or concerns regarding the matter.

Warm regards,
Melony Williams

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Reviewed April 17, 2013

First we booked a room with waterfront-view, but noticed it too loud and restless (2nd floor). We got excellent service and had opportunity to change the room, which was good. The room was well equipped and comfortable. Newspaper every morning on doorhandle was nice bonus. We had only breakfasts in Americano, but found service good as well as breakfast itself. Nearby there was a amazing sushi-restaurant (Ozumo), which is certainly worth visiting! Hotel Vitale is next to Ferry Building where's also Farmers' Market on Saturdays. It's very easy access to downtown by bus or tram, as well as by car to SF international airport.

  • Stayed: March 2013, traveled as a couple
    • Value
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    • Rooms
    • Cleanliness
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Thank Uma61091
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelVitaleGM, General Manager at Hotel Vitale, a Joie de Vivre hotel, responded to this reviewResponded April 25, 2013

Uma61091:
Thank you for your kind review and I am glad that we were able to find a room more to you liking. Breakfast is my favorite meal at Americano—the house made granola is not to be missed! Incidentally, the Ferry Building is a prime source for our fresh restaurant ingredients. It is wonderful that you enjoyed your time here and we look forward to having you dine and stay with us again soon.

Warm regards,
Melony Williams

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hotel Vitale, a Joie de Vivre hotel

Address: 8 Mission Street, San Francisco, CA 94105-1227
Phone Number:
Location: United States > California > San Francisco > SoMa
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#31 Romantic Hotel in San Francisco
#31 Luxury Hotel in San Francisco
#32 Green Hotel in San Francisco
#41 Business Hotel in San Francisco
Price Range: $251 - $713 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Vitale, a Joie de Vivre hotel 4*
Number of rooms: 200
Official Description (provided by the hotel):
Relax and rejuvenate while enjoying our stunning water and city vistas, in-house spa with rooftop soaking tubs and signature Americano Restaurant & Bar. It's time for some "you" time.Our guestrooms offer luxurious limestone bathrooms, soothing color palettes, honor bars with decadent and healthful options, and the rejuvenating LATHER line of bath amenities. ... more   less 
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Also Known As:
Vitale Hotel San Francisco
Hotel Vitale
Vitale San Francisco

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