and 15 mins later, walked out w/o being served. We did not have reservations (it was maybe 8pm?) and were seated by the kitchen next to a window, facing the Hyatt. No prob. What WAS a problem is being ignored, so we walked out. The host/bouncer guy at least had the decency to look shocked that we left w/o being served. After such great service at the Top of the Mark, this was a disappointment. Plenty of other great places to go in SF.