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“Lovely food, fabulous cheesecake but long queues”

The Cheesecake Factory
Ranked #13 of 145 Dessert in San Francisco
Certificate of Excellence
Cuisines: American, International
More restaurant details
Restaurant details
Good for: Large groups, Families with children, Special occasions, Kids, Scenic view
Dining options: Dinner, Late Night, Brunch, Breakfast, Lunch, Full Bar, Highchairs Available, Outdoor Seating, Seating, Serves Alcohol, Takeout, Waitstaff, Wheelchair Accessible
Neighborhood: Union Square
Level Contributor
43 reviews
12 restaurant reviews
common_n_restaurant_reviews_1bd8 43 helpful votes
“Lovely food, fabulous cheesecake but long queues”
Reviewed August 29, 2014

This is a lovely place to eat. There is a huge choice on the menu and something to suit everyone. The cheesecake really is very good and so many different types to choose from!
However, this restaurant doesn't take bookings, so you do have to wait quite a long time for a table. We went on a Sunday evening and waited for an hour. We went again for lunch on a Tuesday and luckily only waited 20 minutes. Luckily it is on the top floor of Macy's, so you can wonder around the shop with the pager they give until you are called for your table.

  • Visited August 2014
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank TCF16
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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392 reviews from our community

Visitor rating
    173
    151
    38
    12
    18
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • Chinese (Traditional) first
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  • English first
  • French first
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English first
Kuala Lumpur
Level Contributor
62 reviews
34 restaurant reviews
common_n_restaurant_reviews_1bd8 25 helpful votes
“Very disappointing”
Reviewed August 29, 2014

Bad service, big helpings hiding mediocre food. Only thing worth writing about is the cheesecake which is certainly good, though you would be much better off ordering it to go and having a meal somewhere else.

Visited August 2014
Helpful?
Thank CCMKL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cape Town Central, South Africa
Level Contributor
94 reviews
58 restaurant reviews
common_n_restaurant_reviews_1bd8 54 helpful votes
“Very good.”
Reviewed August 25, 2014

Good food, good service, the family loved eating here. I don't give it 5 stars because of the long wait for seating and no booking facility. This I understand is a problem wherever you go, shows that they have got it right.

Visited August 2014
Helpful?
Thank JamesLast2017
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Poulton Le Fylde, United Kingdom
Level Contributor
19 reviews
7 restaurant reviews
common_n_restaurant_reviews_1bd8 16 helpful votes
“Busy but worth it”
Reviewed August 25, 2014

A good experience and food was good. Cheesecake was also very very good, sooo many varieties as you would expect from the name. Had to wait for an hour as they dont take bookings only for lunch between 12 and 1. You can take a drink while you wait so they went down very well.

Visited August 2014
Helpful?
Thank Organiq
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Winchester, United Kingdom
Level Contributor
36 reviews
25 restaurant reviews
common_n_restaurant_reviews_1bd8 18 helpful votes
“Average”
Reviewed August 23, 2014 via mobile

Food was ok. Not amazing. Service slow, but it was quite busy. The outside "heated" eating area was freezing! Wouldn't bother waiting an hour for a table here again.

Helpful?
Thank EJBadders
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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